Senior Level Customer Solutions Engineer Jobs
Senior level customer solutions engineer jobs place experienced engineers in charge of complex client outcomes, technical strategy, and the cross-functional teams that deliver solutions at scale. Roles are concentrated in Technology & Software, Cybersecurity, and Artificial Intelligence, with a strong mix of remote and on-site positions, and employers like Fastly, Google, and Apple hiring at this level now.
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Showing 5 of 43+ Senior Level Customer Solutions Engineer jobs
Qualifications:
- Bachelor's degree in computer science, Information Security, or a related field. Master's degree preferred.
- 10-15 years of experience in cybersecurity project/program delivery with significant experience in leadership and strategic roles including Cybersecurity Governance, risk management and strategy.
- Cybersecurity Expertise: Deep knowledge of cybersecurity principles, strategy, technologies, and methodologies across the cyber lifecycle.
- Leadership: Strong leadership and strategic planning skills to drive cybersecurity initiatives and deliver results.
- Client Management: Excellent communication and relationship-building skills to interact with senior executives and stakeholders.
- Problem-Solving: Analytical and critical thinking skills to assess complex cybersecurity issues and develop effective solutions.
- Project Management: Proficiency in managing large-scale cybersecurity projects, including scope, budget, and timeline management.
Compliance/Framework understanding in one or more of the following:
- NIST CSF, NIST 800-53, NIST 800-171, NIST 800-30, ISO 27001/2, HIPPA, GDPR, FFIEC, CIS, COBIT, HITRUST, CSA CCM, AICPA SOC 2, Third Party Risk Management, IT Risk Management
Industry Experience – significant experience in one or more of the following industries:
- Financial Services, Health & Life Sciences, Utilities, Oil & Gas, Retain, Public Sector, Mergers & Acquisitions
Want to learn more about Consulting & Security Services? Check us out on our platform:
https://www.wwt.com/consulting-services
https://www.wwt.com/category/security-transformation
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $127,00 to $160,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email taposting@wwt.com.
#LI-MP2
#LI-REMOTE
Requirements:Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 15,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the Solutions Consulting & Engineering (SC&E) Team and why join?
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.
Position Overview:
The Security Lead Consultant will lead the delivery and growth of Security projects for large, complex organizations. They drive the delivery of security services & solutions that generate significant expansion of transformational work. This requires building strong relationships with customers by understanding their needs, helping to shape their technology and business solutions, and bringing the best of WWT to address their most critical business issues.
As a Lead Consultant, you will provide strategic leadership and project delivery expertise in cybersecurity, guiding clients and internal teams in developing and implementing robust security services and solutions. You will drive innovation, oversee complex projects, and serve as a liaison between the client and subject matter experts on cybersecurity practices and emerging threats. Travel up to 25%.
Essential Functions:
Engagement Leadership
- Work as part of a core team serving WWT's customers, including Consulting Services, Enterprise Architects, Managing Directors and Account Managers. They are responsible for Project Ownership and End Products, and contribute to the analysis, design, and implementation of business performance to ensure positive impact and sustainable results.
- Lead and manage delivery/project teams.
- Support and at times lead, development of scope, proposals and statement of work (SOW).
- Own the problem statement for the customers as leader of day-to-day services delivery.
- Own the documentation and organization responsibilities around complex projects, delivering strong analytical, quantitative and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance.
Customer Success Practice Development
- Serve as the “face” of the WWT Solutions practice to both the internal WWT office and external customers.
- Work with the WWT account teams to educate them and help drive business development and sales.
Thought Leadership
- Develop relevant thought articles that helps establish WWT as experts across service offerings and demonstrates their value to new and existing client
- Become a trusted resource for WWT in your field of expertise
Go to Market/Sales Support
- Demonstrate thought leadership to develop a market position and build WWT's offerings.
- Actively pursue business opportunities at large, complex customers; work with clients and internal WWT Teams to develop and negotiate statements of work, including project scope, deliverables, timelines and costs.
- Understand customer needs and make recommendations at the BU/Division Head levels.
- Understand the breadth of what we sell so that we are bringing the best of WWT to the customer through developing, introducing and selling cross business services that help expand WWT's footprint.
- Develop strong relationships with WWT's core technology partners.
- Achieve revenue and profit growth for the practice.
People/Team Management
- Mentor and develop junior team members.
Qualifications:
- Bachelor's degree in computer science, Information Security, or a related field. Master's degree preferred.
- 10-15 years of experience in cybersecurity project/program delivery with significant experience in leadership and strategic roles including Cybersecurity Governance, risk management and strategy.
- Cybersecurity Expertise: Deep knowledge of cybersecurity principles, strategy, technologies, and methodologies across the cyber lifecycle.
- Leadership: Strong leadership and strategic planning skills to drive cybersecurity initiatives and deliver results.
- Client Management: Excellent communication and relationship-building skills to interact with senior executives and stakeholders.
- Problem-Solving: Analytical and critical thinking skills to assess complex cybersecurity issues and develop effective solutions.
- Project Management: Proficiency in managing large-scale cybersecurity projects, including scope, budget, and timeline management.
Compliance/Framework understanding in one or more of the following:
- NIST CSF, NIST 800-53, NIST 800-171, NIST 800-30, ISO 27001/2, HIPPA, GDPR, FFIEC, CIS, COBIT, HITRUST, CSA CCM, AICPA SOC 2, Third Party Risk Management, IT Risk Management
Industry Experience – significant experience in one or more of the following industries:
- Financial Services, Health & Life Sciences, Utilities, Oil & Gas, Retain, Public Sector, Mergers & Acquisitions
Want to learn more about Consulting & Security Services? Check us out on our platform:
https://www.wwt.com/consulting-services
https://www.wwt.com/category/security-transformation
Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $127,00 to $160,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
If you have any questions or concerns about this posting, please email taposting@wwt.com.
#LI-MP2
#LI-REMOTE
Requirements:Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 15,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the Solutions Consulting & Engineering (SC&E) Team and why join?
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth. Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges.
Position Overview:
The Security Lead Consultant will lead the delivery and growth of Security projects for large, complex organizations. They drive the delivery of security services & solutions that generate significant expansion of transformational work. This requires building strong relationships with customers by understanding their needs, helping to shape their technology and business solutions, and bringing the best of WWT to address their most critical business issues.
As a Lead Consultant, you will provide strategic leadership and project delivery expertise in cybersecurity, guiding clients and internal teams in developing and implementing robust security services and solutions. You will drive innovation, oversee complex projects, and serve as a liaison between the client and subject matter experts on cybersecurity practices and emerging threats. Travel up to 25%.
Essential Functions:
Engagement Leadership
- Work as part of a core team serving WWT's customers, including Consulting Services, Enterprise Architects, Managing Directors and Account Managers. They are responsible for Project Ownership and End Products, and contribute to the analysis, design, and implementation of business performance to ensure positive impact and sustainable results.
- Lead and manage delivery/project teams.
- Support and at times lead, development of scope, proposals and statement of work (SOW).
- Own the problem statement for the customers as leader of day-to-day services delivery.
- Own the documentation and organization responsibilities around complex projects, delivering strong analytical, quantitative and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance.
Customer Success Practice Development
- Serve as the “face” of the WWT Solutions practice to both the internal WWT office and external customers.
- Work with the WWT account teams to educate them and help drive business development and sales.
Thought Leadership
- Develop relevant thought articles that helps establish WWT as experts across service offerings and demonstrates their value to new and existing client
- Become a trusted resource for WWT in your field of expertise
Go to Market/Sales Support
- Demonstrate thought leadership to develop a market position and build WWT's offerings.
- Actively pursue business opportunities at large, complex customers; work with clients and internal WWT Teams to develop and negotiate statements of work, including project scope, deliverables, timelines and costs.
- Understand customer needs and make recommendations at the BU/Division Head levels.
- Understand the breadth of what we sell so that we are bringing the best of WWT to the customer through developing, introducing and selling cross business services that help expand WWT's footprint.
- Develop strong relationships with WWT's core technology partners.
- Achieve revenue and profit growth for the practice.
People/Team Management
- Mentor and develop junior team members.
See All 43 Senior Level Customer Solutions Engineer Jobs
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Find JobsSenior Level Customer Solutions Engineer Job Market
Who's Hiring
- Fastly28
- Google6
- Apple1
- MetLife1
- Ferguson1
Top Industries Hiring
- Technology & Software38
- Cybersecurity25
- Artificial Intelligence6
- Retail1
- Insurance1
Senior Level Customer Solutions Engineer Jobs: Frequently Asked Questions
How do I get a senior level customer solutions engineer job?
Employers hiring at this level look for candidates who have owned the full customer lifecycle, from pre-sale technical scoping through post-implementation success. Demonstrating that you have led complex, multi-stakeholder deployments, mentored junior engineers, and driven measurable outcomes for enterprise clients gives you a clear edge. A portfolio of technical wins tied to business results matters more than credentials alone.
Which companies hire senior level customer solutions engineers?
Companies hiring senior level customer solutions engineers right now include Fastly, Google, and Apple, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to concentrate in enterprise software vendors, cloud platform providers, and technology-forward professional services firms that rely on senior engineers to anchor strategic client relationships.
Are there remote senior level customer solutions engineer jobs?
Yes, though availability varies by employer and client industry. About 86% of senior level customer solutions engineer openings are remote or hybrid as of July 2026, reflecting how broadly companies have expanded distributed technical teams. Roles tied to regulated industries or hands-on enterprise implementations may still require on-site presence for key client engagements.
What makes a customer solutions engineer role senior level?
Senior level roles are defined by scope and ownership. Rather than executing on a defined playbook, senior engineers shape the technical approach, set standards for how solutions are scoped and delivered, and are accountable for outcomes across large or high-value accounts. They are expected to mentor earlier-career engineers, influence product direction with customer feedback, and operate with minimal oversight on ambiguous problems.
Which industries hire the most senior level customer solutions engineers?
Senior Level customer solutions engineer roles concentrate in Technology & Software, Cybersecurity, and Artificial Intelligence, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because their clients run complex, high-stakes technical environments that require experienced engineers capable of translating enterprise requirements into scalable, production-ready solutions.