Customer Success Professional Jobs in Alabama

INTRODUCTION

Experience more with a career at COUNTRY Financial! We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.

ABOUT THE ROLE

Serves as an advisor and strategic business partner to captive/exclusive COUNTRY agents to help them market, sell, and service COUNTRY products and services. Cultivates rep agency growth by advising individual agents in developing their business plans, including setting sales targets and providing partnership and guidance throughout the agent’s business lifecycle. Serves as liaison between agents, the home office and other field operations.

HOW DOES THIS ROLE MAKE AN IMPACT?

- Advises agents on best practices for selling the full array of COUNTRY offerings and managing a successful agency, taking ownership in agents’ success.
- Acts as a consultant, working with individual agents to develop their annual business plans to achieve/exceed growth targets under the Sales Compensation Program framework; communicates expectations and conducts regular check-ins to review progress and offer support/counsel.
- Formally welcomes, mentors and provides leadership to new agents by counseling them on business plans, marketing strategies, and retention campaigns.
- Partners with Agency Recruiting in local strategic recruitment efforts to source, plan, grow and retain a high-performing sales force.
- Communicates and reinforces centralized COUNTRY product-related training and conferences, as well as other critical information, such as corporate strategy, company performance, new program/system rollouts, priorities and campaigns.
- Develops a high-performing culture, focused on establishing a network for agents to make connections and share ideas; establishes personal networks and participates in professional societies.
- Coordinates with Marketing to help execute initiatives aimed at maximizing the rep marketing budget.

BASIC QUALIFICATIONS

- 5 years of business-to-business sales or territory management experience or a combination of related experience, education and training, including management experience.
- Property & Casualty, Life/Health licenses – must complete within 30 days of hire.
- SIE, Series 6 and 63 licenses – must complete within 6 months of hire.
- COUNTRY Financial Advisor Program certification – must complete within 9 months of hire.
- Normal office environment.
- Work may extend beyond normal business hours as business needs dictate.
- Regular travel required, including some overnight.

COMPENSATION

- Base Pay Range: $100,000 - $137,000
The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

• Incentive Pay: In addition to base pay, this position is eligible for Agency Sales Incentive as well as a Short-Term Incentive plan.

RELOCATION

If you do not reside within the sales territory, you would be subject to the following relocation expectations:
- Establish temporary residency within your sales territory within 60 days from your start date.
- Establish permanent residency within your sales territory within 180 days from your start date.

WHY WORK WITH US?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!