Mid Level Direct Care Professional Jobs
Mid level direct care professional jobs go to professionals ready to take full ownership of client care plans, guide newer staff through complex situations, and make real-time decisions with minimal supervision. Openings are concentrated across Banking & Financial Services, Insurance, and Staffing & Recruiting, with employers like Comcast, Northwest Bank, and CrossCountry Mortgage hiring at this level now.
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Showing 5 of 15+ Mid Level Direct Care Professional jobs
Interviews are anticipated to be conducted within two weeks of closing date.
This job posting may be used to fill multiple vacancies.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees continuous growth and wellness.
Why does the job exist?
The Senior Direct Payments Analyst will:
Provide a high level of understanding of the managed care contracts, amendments, letters of direction, state and federal rules and regulations related to Medicaid.
How does it get done?
The Senior Direct Payments Analyst is responsible for:
Reviewing Managed Care Organization (MCO) financial reports and determining financial contract compliance;
Coordinating activities with the audit agent for UPL demonstration for Centers for Medicare and Medicaid Services (CMS);
Assisting with mail merge to communicate payment to providers letters and distribution of letters;
Assisting with creation of invoices for payment to MCOs, assigned one (1) MCO;
Assisting with the DMZ upload and download of financial reports and other documentation as needed;
Tracking quarterly and annual financial reports received, cost to charge ratio logging, monthly end report, filing contracted account auditors monthly and quarterly reports;
Who are the customers?
Health Care Authority (HCA);
Medical Assistance Division (MAD) staff;
Internal and external stakeholders;
Turquoise Care MCO's;
Other state and federal government agencies.
Ideal Candidate
Health Care Authority (HCA);
Medical Assistance Division (MAD) staff;
Internal and external stakeholders;
Turquoise Care MCO's;
Other state and federal government agencies.
Minimum Qualification
Bachelor's Degree in accounting, economics, finance, or business administration and three (3) years of experience in accounting, finance, economics, and/or statistical analysis. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid driver's license.
Must obtain a Defensive driving certification.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Jolene Jaffa, (505) 690-9920. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Interviews are anticipated to be conducted within two weeks of closing date.
This job posting may be used to fill multiple vacancies.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees continuous growth and wellness.
Why does the job exist?
The Senior Direct Payments Analyst will:
Provide a high level of understanding of the managed care contracts, amendments, letters of direction, state and federal rules and regulations related to Medicaid.
How does it get done?
The Senior Direct Payments Analyst is responsible for:
Reviewing Managed Care Organization (MCO) financial reports and determining financial contract compliance;
Coordinating activities with the audit agent for UPL demonstration for Centers for Medicare and Medicaid Services (CMS);
Assisting with mail merge to communicate payment to providers letters and distribution of letters;
Assisting with creation of invoices for payment to MCOs, assigned one (1) MCO;
Assisting with the DMZ upload and download of financial reports and other documentation as needed;
Tracking quarterly and annual financial reports received, cost to charge ratio logging, monthly end report, filing contracted account auditors monthly and quarterly reports;
Who are the customers?
Health Care Authority (HCA);
Medical Assistance Division (MAD) staff;
Internal and external stakeholders;
Turquoise Care MCO's;
Other state and federal government agencies.
Ideal Candidate
Health Care Authority (HCA);
Medical Assistance Division (MAD) staff;
Internal and external stakeholders;
Turquoise Care MCO's;
Other state and federal government agencies.
Minimum Qualification
Bachelor's Degree in accounting, economics, finance, or business administration and three (3) years of experience in accounting, finance, economics, and/or statistical analysis. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling seven (7) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid driver's license.
Must obtain a Defensive driving certification.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Jolene Jaffa, (505) 690-9920. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
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Who's Hiring
Top Industries Hiring
- Banking & Financial Services
- Insurance
- Staffing & Recruiting
- Technology & Software
- Government & Public Sector
Mid Level Direct Care Professional Jobs: Frequently Asked Questions
How do I get a mid level direct care professional job?
Position your experience by highlighting the complexity of clients you have supported, any informal leadership you have taken on, and measurable outcomes you have driven. Tailor your resume to show ownership over care routines rather than task completion. Certifications like CPR, first aid, or behavioral intervention training strengthen your profile, and references from supervisors who can speak to your independent judgment matter most at this stage.
Which companies hire mid level direct care professionals?
Companies hiring mid level direct care professionals right now include Comcast, Northwest Bank, and CrossCountry Mortgage, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from residential care facilities, nonprofit disability services organizations, home health agencies, and behavioral health providers that need professionals who can operate with real autonomy.
Are there remote mid level direct care professional jobs?
Yes, though most direct care roles are on-site by nature. About 10% of mid level direct care professional openings are remote or hybrid as of November 2026, and these positions tend to involve care coordination, case management support, or training and documentation roles rather than hands-on direct support work.
How do I move up to a mid level direct care professional role?
Moving from entry level to mid level in direct care comes from deepening your clinical and behavioral skills, taking on increasingly complex client caseloads, and demonstrating that you can work without close supervision. Professionals who reach mid level typically show a pattern of expanding responsibility, such as leading shift handoffs, training newer staff informally, and contributing to individualized care plan updates over their first few years.
Which industries hire the most mid level direct care professionals?
Mid Level direct care professional roles concentrate in Banking & Financial Services, Insurance, and Staffing & Recruiting, based on current listings on Migrate Mate as of November 2026. These sectors hire at the mid level because they need experienced professionals who can handle unpredictable client needs, maintain compliance with care standards, and reduce reliance on constant supervisory oversight.