Director Of Client Services Jobs in District of Columbia
Director Of Client Services jobs in District of Columbia are concentrated in Washington DC, where federal contractors, consulting firms, and trade associations drive consistent demand for senior client relationship and account leadership talent. Employers like Booz Allen Hamilton, Leidos, and Deloitte maintain large client services operations here, hiring directors who oversee federal, nonprofit, and corporate portfolios. The most in-demand specialties are government consulting, technology services, and nonprofit account management. Find a role that fits below and apply directly.
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Showing 5 of 28+ Director Of Client Services jobs
ESSENTIAL FUNCTIONS:
Attorney Support
- Provide superior client service by answering and screening calls in a courteous and timely manner and providing other client assistance when needed.
- Work closely with attorneys and clients to ensure seamless transfer of information.
- Facilitates the management of client specific data to enhance the overall approach to dedicated interactions.
- Manage workflow of assigned tasks and projects, prioritizing incoming tasks to meet deadlines and coordinate with other support services to complete work.
- Manage attorney calendars and assist in meeting deadlines, coordinate attorney and/or client travel arrangements and collaborate with the client regarding same.
- Prepare legal documents, memoranda, and correspondence from draft or dictated text.
- Create, edit, format, and proofread documents, spreadsheets and presentations with the highest level of accuracy and attention to detail.
- Assist multiple attorneys as primary assignment and provide additional support, back‐up, and PTO coverage for the CSS assigned to the team.
- Transmit legal documents, memoranda, and correspondence to clients, witnesses and court officials by electronic filing, fax, email, mail and/or messenger.
- Process new business requests by working closely with the New Business Intake Team by opening new matters; preparing and reviewing conflicts submissions; close matters; and create and maintain client case files using appropriate recordkeeping software.
- Calendar all critical deadlines and other dates requiring action into a calendaring database and ensure accurate calculations; maintain and manage these deadlines.
Collaboration and Teamwork
- Work proactively with Legal Team Assistants to accomplish tasks.
- Collaborate with resources, including Attorney Resource Center, as appropriate to complete projects and tasks.
- Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality.
ADDITIONAL FUNCTIONS:
- Other related duties, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
- Associate’s Degree preferred; Bachelor’s Degree a plus; applicable work experience may be considered in lieu of a degree.
Experience:
- Minimum of five (5) years related experience at a law firm or legal or corporate department required.
- Strong experience in Florida local and state electronic court filing procedures required.
Knowledge, Skills, & Abilities:
- Ability to effectively gather and summarize data for reports, find solutions to various administrative problems and prioritize work.
- Working knowledge of Florida state and local court filing procedures and federal court rules.
- Must exhibit a high degree of initiative in managing multiple priorities simultaneously in a fast-paced, high-pressure, deadline-driven and detail-oriented work environment utilizing excellent judgment, initiative, decision-making skills and the ability to work independently.
- Excellent verbal and written communication skills. High level of inter-personal skills required to handle sensitive and confidential situations.
- Position requires a highly professional demeanor and appearance including possessing poise, tact and diplomacy.
- Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
- Proven proficiency using legal terminology and experience working in related practice area(s).
- Experience with court/administrative related agency filings and meeting related deadlines.
- Possess a high level of proficiency using a variety of office equipment including personal computer, telephone, transcription equipment, printer, and copier.
- Keyboarding skills of 60 wpm or higher required.
- Must have intermediate-level working knowledge of the MS Office Suite including Outlook, Word, Excel and PowerPoint.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
- This job operates in a clerical, office setting. This role routinely uses standard office equipment including, but not limited to computers, telephones, printers, and copiers.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time
COMPENSATION & BENEFITS
The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:
- District of Columbia: $33.65 - $45.67 per hour
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (https://www.foxrothschild.com/careers-for-paralegals/compensation-benefits)
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
The Firm provides equal employment opportunity to all employees and applicants for employment without regard to a person’s race, color, religion, sex, gender, pregnancy, childbirth, or related medical conditions, gender identity or expression, sexual orientation, age, ancestry, national origin, marital status, military or veteran’s status, medical condition, disability, individual genetic information, protected leave or any other factor protected under federal or state applicable laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
ESSENTIAL FUNCTIONS:
Attorney Support
- Provide superior client service by answering and screening calls in a courteous and timely manner and providing other client assistance when needed.
- Work closely with attorneys and clients to ensure seamless transfer of information.
- Facilitates the management of client specific data to enhance the overall approach to dedicated interactions.
- Manage workflow of assigned tasks and projects, prioritizing incoming tasks to meet deadlines and coordinate with other support services to complete work.
- Manage attorney calendars and assist in meeting deadlines, coordinate attorney and/or client travel arrangements and collaborate with the client regarding same.
- Prepare legal documents, memoranda, and correspondence from draft or dictated text.
- Create, edit, format, and proofread documents, spreadsheets and presentations with the highest level of accuracy and attention to detail.
- Assist multiple attorneys as primary assignment and provide additional support, back‐up, and PTO coverage for the CSS assigned to the team.
- Transmit legal documents, memoranda, and correspondence to clients, witnesses and court officials by electronic filing, fax, email, mail and/or messenger.
- Process new business requests by working closely with the New Business Intake Team by opening new matters; preparing and reviewing conflicts submissions; close matters; and create and maintain client case files using appropriate recordkeeping software.
- Calendar all critical deadlines and other dates requiring action into a calendaring database and ensure accurate calculations; maintain and manage these deadlines.
Collaboration and Teamwork
- Work proactively with Legal Team Assistants to accomplish tasks.
- Collaborate with resources, including Attorney Resource Center, as appropriate to complete projects and tasks.
- Adhere to all firm policies, procedures, standards and guidelines while maintaining confidentiality.
ADDITIONAL FUNCTIONS:
- Other related duties, as assigned.
QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES):
Education:
- Associate’s Degree preferred; Bachelor’s Degree a plus; applicable work experience may be considered in lieu of a degree.
Experience:
- Minimum of five (5) years related experience at a law firm or legal or corporate department required.
- Strong experience in Florida local and state electronic court filing procedures required.
Knowledge, Skills, & Abilities:
- Ability to effectively gather and summarize data for reports, find solutions to various administrative problems and prioritize work.
- Working knowledge of Florida state and local court filing procedures and federal court rules.
- Must exhibit a high degree of initiative in managing multiple priorities simultaneously in a fast-paced, high-pressure, deadline-driven and detail-oriented work environment utilizing excellent judgment, initiative, decision-making skills and the ability to work independently.
- Excellent verbal and written communication skills. High level of inter-personal skills required to handle sensitive and confidential situations.
- Position requires a highly professional demeanor and appearance including possessing poise, tact and diplomacy.
- Ability to maintain highest level of confidentiality and provide outstanding customer service to internal and external clients/contacts.
- Proven proficiency using legal terminology and experience working in related practice area(s).
- Experience with court/administrative related agency filings and meeting related deadlines.
- Possess a high level of proficiency using a variety of office equipment including personal computer, telephone, transcription equipment, printer, and copier.
- Keyboarding skills of 60 wpm or higher required.
- Must have intermediate-level working knowledge of the MS Office Suite including Outlook, Word, Excel and PowerPoint.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
- This job operates in a clerical, office setting. This role routinely uses standard office equipment including, but not limited to computers, telephones, printers, and copiers.
PHYSICAL REQUIREMENTS
Sedentary work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects up to 10 pounds. Work involves sitting most of the time
COMPENSATION & BENEFITS
The salary ranges for this position apply to the respective listed locations. The salary range reflects a variety of factors that are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for a position. Reasonable estimates of the current ranges for this position are:
- District of Columbia: $33.65 - $45.67 per hour
For information on Fox Rothschild's compensation and benefits visit: Compensation & Benefits (foxrothschild.com) (https://www.foxrothschild.com/careers-for-paralegals/compensation-benefits)
DISCLAIMER
Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.
The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position.
The Firm provides equal employment opportunity to all employees and applicants for employment without regard to a person’s race, color, religion, sex, gender, pregnancy, childbirth, or related medical conditions, gender identity or expression, sexual orientation, age, ancestry, national origin, marital status, military or veteran’s status, medical condition, disability, individual genetic information, protected leave or any other factor protected under federal or state applicable laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 28 Director Of Client Services Jobs in District of Columbia
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Find JobsDirector Of Client Services Jobs by City in District of Columbia
Where District of Columbia roles are concentrated, by current openings.
Director Of Client Services Job Market in District of Columbia
A snapshot from current District of Columbia openings, updated as new roles post.
Who's Hiring
- Global Impact2
- BNY1
- Citi1
- URAC1
- AECOM1
Top Industries Hiring
- Fintech1
- Technology & Software1
- Banking & Financial Services1
- Investment & Asset Management1
- Biotechnology & Pharmaceuticals1
What District of Columbia Employers Look For
The qualifications that appear most often in director of client services jobs across District of Columbia.
- Bachelor's degree in business, communications, or a related field is required
- Seven or more years of client services or account management experience expected
- Demonstrated leadership of client-facing teams in a consulting or services environment
- Strong familiarity with federal government or nonprofit client relationship management
- Experience managing contract renewals, client retention, and revenue growth targets
- Proficiency with CRM platforms such as Salesforce in a professional services context
Director Of Client Services Jobs in District of Columbia: Frequently Asked Questions
How do you become a director of client services in District of Columbia?
Reaching a director of client services role in DC typically requires a bachelor's degree in business, communications, or a related field, followed by progressive account management or client leadership experience. The District of Columbia does not require a state-issued license for this role. Most DC employers, especially federal contractors and consulting firms, look for candidates who have managed complex client portfolios, led teams, and have familiarity with government contracting environments or association management.
Which companies hire director of client servicess in District of Columbia?
District of Columbia director of client services roles are posted by Global Impact, BNY, and Citi and others right now, based on current listings on Migrate Mate as of July 2026. DC's dense concentration of federal contractors, professional associations, and management consulting firms makes it one of the more active markets for this role in the country.
Which District of Columbia cities have the most director of client services jobs?
Washington have the most director of client services openings in District of Columbia. Washington DC anchors the market as the seat of federal government and home to the headquarters of major contractors and associations, while nearby areas reflect the broader National Capital Region's demand from firms serving government and commercial clients alike.
Are there remote director of client services jobs in District of Columbia?
Yes, and they are reasonably common given that client services leadership at the director level is largely a desk, communication, and strategy role. About 87% of director of client services openings tied to District of Columbia are remote or hybrid as of July 2026, reflecting the region's large consulting and technology services sector. Strategy, oversight, and client communication functions tend to go remote most easily, while roles requiring on-site client presence stay in-person.
How can I get hired as a director of client services in District of Columbia with little or no experience?
The most realistic entry path is through a client services coordinator or account manager role at a DC-area federal contractor or professional services firm, where you can build client-facing experience before advancing. Large employers in the National Capital Region such as management consulting firms and government IT contractors regularly hire associate account managers and client success associates as development roles. Building expertise in government contracting norms and earning a project management credential gives candidates a measurable edge when competing for director-track openings.
Where can I find and apply to director of client services jobs in District of Columbia?
You can find and apply to director of client services jobs in District of Columbia on Migrate Mate, which lists current openings in the District. Find roles that fit your experience and apply directly to the ones that match.
See All 28 Director Of Client Services Jobs in District of Columbia
Find roles in District of Columbia that match your experience and apply in just a few clicks.
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