Director Of Client Services Jobs in South Carolina

JOB PURPOSE/REASON:

Responsible for carrying out all phases of the District's materials management, providing leadership and oversight during the management of Procurement Services, Construction Procurement Services, Contract Services, Records and Archives, and General Services. Also responsible for ensuring all procurements are in compliance with State procurement requirements, S.C. Department of Education programs, District's Capital Building Plan, and the District's Procurement Code and Regulations.

REQUIRED QUALIFICATIONS:

Education: Bachelor’s Degree

EXPERIENCE & TRAINING:

• 5 or more years experience in procurement or material management including time in a supervisory leadership position;
• Excellent professional interpersonal and communication skills with District staff and community partners;
• Ability to multi-task, organize and prioritize duties within a fast paced environment;
• Results oriented with strong sense of initiative and urgency and able to cope with ambiguity;
• Ability to travel locally and nationally occasionally;

LICENSING/CERTIFICATION:

Certified Public Purchasing Official (CPPO) or Certified Purchasing Manager (CPM) or Certified Professional Public Buyer (CPPB) or the capability to obtain within a designated period of time.

OTHER SKILLS/REQUIREMENTS:

• Ability to manage a team with strong leadership while clearly defining goals and expectations of staff;
• Ability to think strategically and problem solve while keeping in mind the overall Department objectives;
• Ability to effectively develop staff in order to increase the overall success of the Department;
• Possess complete integrity and a high sense of personal and professional ethics.

PREFERRED QUALIFICATIONS:

Relevant experience in operating under the SC Consolidated Procurement Code and Regulations, a School District Procurement Code and Regulations or another similar governmental procurement code and regulations.

PRIMARY POSITION RESPONSIBILITIES:

• Supervise and direct all material management functions including Procurement Services, Construction Procurement Services, Contract Services, Records and Archives, and General Services;
• Establish internal procurement policies and procedures to effectively implement Board procurement policies contained in the District Procurement Code and other District policies;
• Recommend changes to procurement policy based on Procurement Best Practices, ensure that the District Procurement Code is substantially similar to the South Carolina Consolidated Procurement Code, and interpret procurement rules and regulations for District officials;
• Serve staff in an advisory capacity concerning procurement, construction procurement, and contract and supply chain management;
• Serve as the District Minority Business Enterprise (MBE) Liaison officer; responsibilities include preparing MBE quarterly and annual reports, maintain close contact with MBE firms, and prepare the recommended annual MBE Utilization Plan with MBE procurement goals while monitoring goal progression and performance;
• Develop and maintain good working relationships with the District’s administrative staff members, external management firms, program managers, State and national agencies, and/or individuals or groups within the community;
• Develop and maintain a professional development plan for all departmental personnel in the procedures and techniques required in the performance of their duties, and ensure funding is available to adequately train departmental personnel;
• Develop District procurement processes to ensure smooth flow of procurement requests within the District using best practices and other procurement methodologies;
• Negotiate and execute complex and technical District contracts and recommend establishment of District term contracts;
• Serve as the District Protest Hearing Officer for all procurement protests concerning specifications or contract awards, and represent the District in civil court, as required;
• Review all bids and proposals exceeding $250,000 prior to advertising to ensure compliance with District policy and vendor equity;
• Prepare, revise, monitor, and administer the annual budget for Contracts and procurement Services, and oversee the offices assigned to the department;
• Determine vendor performance based on schools and department reports and initiates debarment and suspension action as necessary;
• Participate in year-end processing with Financial Services and Information Technology departments;
• Research and prepare material-management related staff study reports for the Board, Superintendent, and Chief Financial Officer;
• Schedule and participate in all procurement and financial audits;
• Conduct procurement related workshops for procurement personnel and other District employees.
• Perform other duties as assigned by the Chief Financial Officer.

SECONDARY POSITION RESPONSIBILITIES:

1. Plan and coordinate Department activity schedules,
2. Determine priorities, sequence of work, and methods to be used in completing projects and assignments;
3. Maintain relevant knowledge on latest trends, developments, products, etc., in the materials management arena and then advise the appropriate personnel accordingly;
4. Identify goods and services or resources that compliment and support specific District projects;
5. Prepare or assist in the preparation of procurement related regulations and/or policies;
6. Serve as the District liaison with external consultants and program managers, and monitor the performance of these entities;
7. Maintain administrative records and files in compliance with District policies and regulations and accepted administrative practices;
8. Analyze, monitor, and/or control expenditures within the Department;
9. Serve on intra and inter divisional committees as well as represent the District and Department at conferences, meetings, and seminars;
10. Direct the collection of data and analyze information for report generation;
11. Analyze the impact of multiple and extensive programs and make recommendations for revisions and/or modifications, and formulate programmatic procedures.

PHYSICAL/MENTAL REQUIREMENTS:

Ability to work with little supervision or as part of a team on various committees. Ability to meet routine and critical deadlines that can fluctuate; organization is key to alleviate stress. Must be capable of following procedures and regulations in accomplishing the job. Some job tasks may be regimented.

Job Type: Full-time

Pay: $88,723.00 - $167,616.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person