Director of Library Services Jobs
Director of Library Services jobs are open across public library systems, academic institutions, and special libraries, with roles from branch manager to chief librarian, covering specializations in collection development, digital services, and community outreach. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 25+ Director of Library Services jobs
Job Title: Customer Services Specialist LH&G (20/24 hr./Non-Exempt/Part-time)
Location: Main Library – Local History & Genealogy Dept.
Starting Pay Range: $18.01 – $23.26 hourly (commensurate with experience)
Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy
Our Commitment to Diversity
Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.
At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: https://www.columbuslibrary.org/careers/employee-experience/.
What We Offer:
- A robust benefits package that supports your physical, mental, and financial well-being.
- Comprehensive medical, dental, and vision plans to meet your healthcare needs.
- A qualified employer for Public Service Loan Forgiveness.
- Access to mental health resources and employee assistance programs for your peace of mind.
- Generous paid time off and leave options to balance your work and personal life.
- Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
- A variety of voluntary and supplemental insurance plans to complement your lifestyle.
Comprehensive overview of our benefits: https://www.columbuslibrary.org/employee-benefits/
About the Position:
As a Customer Services Specialist -LH&G, you serve as a primary point of contact for library customers, providing exceptional service, resolving customer needs, and connecting customers with appropriate resources. This role supports the Local History & Genealogy operations through scanning, digitization, and processing of historical materials.
Position Schedule:
- Tuesday 11:00am-8:00pm
- Wednesday 10:00am-2:00pm
- Alternating Friday/Saturday shifts 9:00am-6:00pm
- Sunday 1:00-5:00pm (1-in-3, as assigned)
What You’ll Do:
- Supports the customer service plan at Main and branches by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e-mail, instant message, etc.; locating or retrieving materials for customers; assisting customers with library technology; supporting the code of conduct; assisting location staff with program preparation at the location and off-site; and sharing early literacy skills with customers.
- Operates a variety of digital imaging equipment and software. Edits images for quality, content, and completeness.
- Provides training on microfilm machines and basic reference for microfilm collections to customers and staff. Prepares materials for microfilming.
- Assists with archive processing by rehousing, inventorying, labeling, and tracking archival collections.
- Assists customers with library card accounts in person, over the phone, by e-mail, instant message, etc., including processing account applications, verifying account information, informing customers of, and enforcing account rules and regulations, accepting payment on accounts, and ensuring accuracy of the account.
- Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials as needed.
- Manages money at the location, including balancing and reconciling cash drawers, checking receipts and records from various money collection machines, preparing deposits, completing reports, etc.
- Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating.
- Assists with location operations including opening and closing procedures; unlocking or locking of doors; ordering and maintaining location supplies; maintaining public materials and bulletin boards; maintaining location lost and found collections; ensuring that the location is neat, orderly, appealing and inviting to customers and staff; creating daily task schedules; gathering and reporting statistical data and other clerical duties as assigned.
- Maintains library collection by identifying and solving problems with library materials; performing cleaning of library materials; processing withdrawn and donated materials; pulling materials from the shelves for review by information staff based on criteria such as condition, age, and frequency of use; maintaining customer reserve shelves; and processing various reports which involve searching for library materials.
- Provides training on library technology to customers and staff one-on-one; may assist Information staff in classroom settings. Responsible for trouble shooting technology problems at the location, notifying, and coordinating with Information Technology staff as needed.
- Coordinates volunteer activities, and orients volunteers and new staff to Customer Services Specialist tasks.
- Performs additional duties as assigned including serving on task forces, committees, etc.
Minimum Qualifications:
- High School Diploma or G.E.D required.
- Experience working with the public in a customer service environment preferred.
- Ability to learn new technology quickly and adapt to changing technical processes.
- Ability to express self effectively and concisely, both orally and in writing.
- Knowledge of Internet and database services.
- Ability to operate library technology including personal computer, email, software programs (i.e., Windows/Microsoft Office) and other job-related equipment and systems.
- Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
Working Conditions and Physical Demands:
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
Job Title: Customer Services Specialist LH&G (20/24 hr./Non-Exempt/Part-time)
Location: Main Library – Local History & Genealogy Dept.
Starting Pay Range: $18.01 – $23.26 hourly (commensurate with experience)
Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy
Our Commitment to Diversity
Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.
At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: https://www.columbuslibrary.org/careers/employee-experience/.
What We Offer:
- A robust benefits package that supports your physical, mental, and financial well-being.
- Comprehensive medical, dental, and vision plans to meet your healthcare needs.
- A qualified employer for Public Service Loan Forgiveness.
- Access to mental health resources and employee assistance programs for your peace of mind.
- Generous paid time off and leave options to balance your work and personal life.
- Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
- A variety of voluntary and supplemental insurance plans to complement your lifestyle.
Comprehensive overview of our benefits: https://www.columbuslibrary.org/employee-benefits/
About the Position:
As a Customer Services Specialist -LH&G, you serve as a primary point of contact for library customers, providing exceptional service, resolving customer needs, and connecting customers with appropriate resources. This role supports the Local History & Genealogy operations through scanning, digitization, and processing of historical materials.
Position Schedule:
- Tuesday 11:00am-8:00pm
- Wednesday 10:00am-2:00pm
- Alternating Friday/Saturday shifts 9:00am-6:00pm
- Sunday 1:00-5:00pm (1-in-3, as assigned)
What You’ll Do:
- Supports the customer service plan at Main and branches by proactively greeting customers; answering basic reference and directional questions in person, over the phone, by e-mail, instant message, etc.; locating or retrieving materials for customers; assisting customers with library technology; supporting the code of conduct; assisting location staff with program preparation at the location and off-site; and sharing early literacy skills with customers.
- Operates a variety of digital imaging equipment and software. Edits images for quality, content, and completeness.
- Provides training on microfilm machines and basic reference for microfilm collections to customers and staff. Prepares materials for microfilming.
- Assists with archive processing by rehousing, inventorying, labeling, and tracking archival collections.
- Assists customers with library card accounts in person, over the phone, by e-mail, instant message, etc., including processing account applications, verifying account information, informing customers of, and enforcing account rules and regulations, accepting payment on accounts, and ensuring accuracy of the account.
- Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials as needed.
- Manages money at the location, including balancing and reconciling cash drawers, checking receipts and records from various money collection machines, preparing deposits, completing reports, etc.
- Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating.
- Assists with location operations including opening and closing procedures; unlocking or locking of doors; ordering and maintaining location supplies; maintaining public materials and bulletin boards; maintaining location lost and found collections; ensuring that the location is neat, orderly, appealing and inviting to customers and staff; creating daily task schedules; gathering and reporting statistical data and other clerical duties as assigned.
- Maintains library collection by identifying and solving problems with library materials; performing cleaning of library materials; processing withdrawn and donated materials; pulling materials from the shelves for review by information staff based on criteria such as condition, age, and frequency of use; maintaining customer reserve shelves; and processing various reports which involve searching for library materials.
- Provides training on library technology to customers and staff one-on-one; may assist Information staff in classroom settings. Responsible for trouble shooting technology problems at the location, notifying, and coordinating with Information Technology staff as needed.
- Coordinates volunteer activities, and orients volunteers and new staff to Customer Services Specialist tasks.
- Performs additional duties as assigned including serving on task forces, committees, etc.
Minimum Qualifications:
- High School Diploma or G.E.D required.
- Experience working with the public in a customer service environment preferred.
- Ability to learn new technology quickly and adapt to changing technical processes.
- Ability to express self effectively and concisely, both orally and in writing.
- Knowledge of Internet and database services.
- Ability to operate library technology including personal computer, email, software programs (i.e., Windows/Microsoft Office) and other job-related equipment and systems.
- Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.
Working Conditions and Physical Demands:
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs.
See All 25 Director of Library Services Jobs
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Find JobsDirector of Library Services Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in director of library services jobs.
- ALA-accredited master's degree in library science or information science
- Minimum of five years of progressively responsible library management experience
- Demonstrated experience developing and managing an annual operating budget
- Proficiency with integrated library systems such as Sierra, Polaris, or Alma
- Experience with strategic planning, policy development, and staff supervision
- State librarian certification or eligibility to obtain certification within one year
Tips for Your Director of Library Services Job Search
Tailor your resume to budget authority
Director of library services postings almost always ask for demonstrated budget management experience. Quantify the annual budgets you've overseen and call out any grant funding you've secured, since those two details set your resume apart from candidates with only program experience.
Highlight your accreditation and licensure
Many public and academic library director roles require an ALA-accredited master's degree, and some states require a state librarian certification. List your MLS or MLIS and any state credential prominently near the top of your resume so screeners don't have to hunt for it.
Apply early to roles that fit
Migrate Mate lists director of library services openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by governance structure
Public library director roles report to a board of trustees, while academic directors report to a provost or dean, and special library roles often report to a corporate or legal department. Filtering your search by institution type saves time and helps you pitch your governance experience accurately in cover letters.
Prepare a community engagement portfolio
Hiring committees for public library director positions weight community outreach heavily. Bring documented examples of programming you've launched, partnerships with local schools or nonprofits, and any measurable increases in circulation or attendance, because those outcomes speak directly to what boards care about most.
Ask about board dynamics in your interview
For public library roles, ask how often the board meets, how strategic decisions are made, and whether the outgoing director is available for a transition conversation. Boards that struggle to answer those questions clearly often signal governance challenges you'll want to weigh before accepting an offer.
Director of Library Services Jobs: Frequently Asked Questions
Which companies are hiring the most director of library servicess?
Sidley Austin, Escambia County, and OBERLIN COLLEGE are hiring the most director of library servicess right now, with openings concentrated in Ohio, Oklahoma, and Florida, based on current listings on Migrate Mate as of November 2026. Public library systems and university libraries account for the largest share of active postings.
How many director of library services jobs are remote?
About 100% of director of library services openings are fully remote or hybrid as of November 2026, reflecting the hands-on leadership nature of most library director roles. The sub-areas most likely to offer remote or hybrid arrangements are digital services, consortium administration, and state-level library agency positions, where on-site presence is less essential.
How do you become a director of library services?
Start by earning an ALA-accredited master's degree in library science or information science. Build supervisory experience as a branch manager, department head, or assistant director, and take on budget and strategic planning responsibilities wherever possible. Pursue state librarian certification if your target market requires it, and document community engagement outcomes that demonstrate you can lead at an organizational level.
Can you get hired as a director of library services with little experience?
Most director roles require several years of management experience, but smaller public library systems and special libraries in corporate or legal settings sometimes hire candidates with strong functional expertise and limited formal supervisory history. Demonstrating measurable impact in a team lead or department head role, combined with a completed MLS and active professional association involvement, can offset a shorter management record in those contexts.
What does the director of library services interview process look like?
The process typically begins with a phone or video screen conducted by HR or a search committee, followed by a full-day on-site interview that includes separate meetings with staff, trustees or administrators, and community stakeholders. Finalists are usually asked to present a vision statement or strategic plan to the board. Reference checks and a background review follow before an offer is extended.
Where can I find and apply to director of library services jobs?
You can find and apply to director of library services jobs on Migrate Mate, which lists current openings from public library systems, academic institutions, and special libraries across the United States. Find the roles that fit your background and apply directly to each listing from the page.
See All 25 Director of Library Services Jobs
Find roles that match your experience and apply in just a few clicks.
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