Director Of Strategic Accounts Jobs in San Francisco, CA

Do you want to lead a team at the frontier of where data architecture meets AI? Are you energized by helping customers make their data estates ready for production AI and agentic systems operating at enterprise scale?

Amazon Web Services (AWS) is looking for a hands-on technical leader to build and lead a team of specialist Solutions Architects and Customer Development Engineers focused on Data & AI Foundations. You will help customers modernize their data architectures to enable AI and agentic system readiness, working across the full stack from accelerator optimization, through lakehouse and streaming architectures, to training and inference infrastructure. You will also guide customers through emerging architectural patterns including semantic layers, context graphs, and governed metrics stores that give AI systems the business understanding to operate reliably.

This is a leadership role where you architect alongside your team, coach them through complex customer engagements, and bring forward-looking technical vision to our most strategic accounts. You will shape solutions in spaces where the playbook is still being written and bring customer signals back to AWS service teams to influence roadmaps.

Key job responsibilities

• Lead, mentor, and develop a team of specialist Solutions Architects and Customer Development Engineers across data, AI infrastructure, and open source domains

• Engage directly with customers as a technical advisor on data architecture modernization, AI readiness, and emerging patterns such as semantic layers, context graphs, and metrics stores

• Architect solutions alongside your team for complex, multi-service customer environments spanning data governance, compute optimization, and ML infrastructure

• Hire, onboard, and train new team members; build a diverse and inclusive team culture

• Coach team members on architectural thinking, customer engagement, and executive communication

• Develop prescriptive architectures, reference implementations, and enablement content that helps the broader field SA community have these conversations with their own customers

• Lead builders who work directly in customer environments, delivering hands-on implementation alongside advisory engagements

• Represent the team externally through conference presentations, published architectures, and technical keynotes that establish credibility in the data and AI space

• Partner with AWS service teams to shape product roadmaps based on customer signals and emerging trends

• Collaborate with peer SA managers, Professional Services, and specialist organizations to deliver unified solutions

• Drive open source engagement and contribution where it accelerates customer outcomes

A day in the life
You might start the morning reviewing a customer architecture where a data engineering team is building a semantic layer to make their lakehouse AI-ready. After lunch, you coach a team member preparing to present inference optimization options to a customer VP of Engineering. Later, you finalize a conference talk on emerging context graph patterns you are seeing across your customer base. You close the day connecting with your peer leading Agentic AI Systems to align on a shared customer pursuing end-to-end AI readiness.

About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.