Senior Level Field Service Technician Jobs
Senior level field service technician jobs place experienced technicians in charge of complex installations, escalated troubleshooting, and the field teams or projects that depend on their expertise to deliver. Openings are predominantly on-site, concentrated across Manufacturing, Technology & Software, and Medical Devices, with employers like Baxter, Rivian, and Sunbelt Rentals hiring at this level now.
Find JobsOverview
Open roles237+
Top stateCalifornia
Top employerBaxter
Top cityTampa, FL
Work type97% On-site
Top industryManufacturing
Showing 5 of 237+ Senior Level Field Service Technician jobs
Sr. Field Service Technician
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New 1m ago
Rivian
Sr. Field Service Technician
Atlanta, Georgia
New 1m ago
Field Service Technician
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New 1m ago
Accel Entertainment Gaming, LLC.
Field Service Technician
Rockford, Illinois
New 1m ago
Field Service Technician - Level 2
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New 1m ago
Sunbelt Rentals
Field Service Technician - Level 2
Newton, North Carolina
New 1m ago
Field Service Technician - Hermitage
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New 1m ago
Quench
Field Service Technician - Hermitage
Hermitage, Tennessee
New 1m ago
Field Service Technician
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New 1m ago
Innio
Field Service Technician
Brea, California
New 1m ago
New 1m ago
Sr. Field Service Technician
Rivian·Atlanta, Georgia
Job functions:
10+ yrs exp.
High school diploma or GED
Full Time
10,000+ employees
Job Description
The Sr. Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.
- Follow Rivian repair procedures with efficiency without compromising quality and safety
- Perform diagnosis, repairs, installations, and inspections on vehicles
- Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately
- Perform vehicle repairs in a setting outside of a service center
- Conduct road tests on vehicles to ensure quality of the repair
- Perform necessary parts operations such as parts ordering, receiving, shipping and inventory
- Utilizes deep understanding of parts department process to ensure quality standards are met
- Stay up to date with technical skills and required training
- Support campaigns and containment initiatives
- Demonstrates high-level administrative experience through the use of Microsoft Office tools
- Maintain high quality work and efficiency while working with little supervision
- Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
- Provide service support to the field to support the Service organization
- Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment
- Support, Coach and Mentor other technicians as assigned
- Ability to properly document repairs completed and in process
- This role may transition from remote to on-site and require in-person work, on-site at the service center should one be opened within 90 miles or 2 hours of the employee’s assigned remote work location
- Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if applicable
- HS Diploma or GED preferred
- Graduated from an accredited automotive repair school or equivalent vocation program preferred
- Extensive experience in HV diagnostic work
- 10 or more years’ experience working on vehicle high voltage systems preferred
- Understands HVIL (High-Voltage Interlock) and the high voltage architecture
- Minimum 3 years’ experience as a shop foreman, team lead, shop supervisor or trainer preferred
- Excellent written and oral communication
- Ability to root-cause problems and find or suggest solutions
- Experience in Continuous Improvement Process
- Experience using test tools (PICO-Scope, PCAN, Kavaser Memorator, breakout box etc.)
- Extensive experience in bumper-to-bumper diagnosis and repair
- Ability to drive non-commercial truck and trailer preferred
- Limited travel may be required depending on business need
- Must possess a valid driver’s license, and maintain a clean driving record
- No driving related suspensions or revocation of Driver License (within a 3-5year period).
- Parts department and billing experience preferred
- Experience using a work order management system including repair documentation
- Experience working in start-up environments preferred
- Strong organizational and time management skills along with attention to detail
- Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to read and speak fluent English.
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
- Minimum age of 21.
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
Rivian
Sr. Field Service Technician
Atlanta, Georgia
New 1m ago10,000+ employees
Job functions:
10+ yrs exp.
High school diploma or GED
Full Time
Job Description
The Sr. Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Service, Vehicle and Delivery Operations, and Field Service Engineer teams. This role will require a dynamic and resourceful leader with excellent oral and written communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Experience in automotive, process standardization, continuous improvement, and managing escalations is a plus.
- Follow Rivian repair procedures with efficiency without compromising quality and safety
- Perform diagnosis, repairs, installations, and inspections on vehicles
- Leverages strong understanding of schematics and diagrams to diagnose and resolve repair issues accurately and appropriately
- Perform vehicle repairs in a setting outside of a service center
- Conduct road tests on vehicles to ensure quality of the repair
- Perform necessary parts operations such as parts ordering, receiving, shipping and inventory
- Utilizes deep understanding of parts department process to ensure quality standards are met
- Stay up to date with technical skills and required training
- Support campaigns and containment initiatives
- Demonstrates high-level administrative experience through the use of Microsoft Office tools
- Maintain high quality work and efficiency while working with little supervision
- Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
- Provide service support to the field to support the Service organization
- Ability to perform duties and communicate with a high level of professionalism, in a customer-facing environment
- Support, Coach and Mentor other technicians as assigned
- Ability to properly document repairs completed and in process
- This role may transition from remote to on-site and require in-person work, on-site at the service center should one be opened within 90 miles or 2 hours of the employee’s assigned remote work location
- Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant Operate remotely until the local service center opens, if applicable
- HS Diploma or GED preferred
- Graduated from an accredited automotive repair school or equivalent vocation program preferred
- Extensive experience in HV diagnostic work
- 10 or more years’ experience working on vehicle high voltage systems preferred
- Understands HVIL (High-Voltage Interlock) and the high voltage architecture
- Minimum 3 years’ experience as a shop foreman, team lead, shop supervisor or trainer preferred
- Excellent written and oral communication
- Ability to root-cause problems and find or suggest solutions
- Experience in Continuous Improvement Process
- Experience using test tools (PICO-Scope, PCAN, Kavaser Memorator, breakout box etc.)
- Extensive experience in bumper-to-bumper diagnosis and repair
- Ability to drive non-commercial truck and trailer preferred
- Limited travel may be required depending on business need
- Must possess a valid driver’s license, and maintain a clean driving record
- No driving related suspensions or revocation of Driver License (within a 3-5year period).
- Parts department and billing experience preferred
- Experience using a work order management system including repair documentation
- Experience working in start-up environments preferred
- Strong organizational and time management skills along with attention to detail
- Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to read and speak fluent English.
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.
- Minimum age of 21.
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
See All 237+ Senior Level Field Service Technician Jobs
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Find JobsSenior Level Field Service Technician Job Market
Who's Hiring
- Baxter23
- Rivian16
- Sunbelt Rentals16
- Quench13
- Burroughs13B
Top Industries Hiring
- Manufacturing30
- Technology & Software27
- Medical Devices23
- Transportation & Logistics21
- Construction & Real Estate18
Senior Level Field Service Technician Jobs: Frequently Asked Questions
How do I get a senior level field service technician job?
Employers hiring at the senior level want candidates who can own the full lifecycle of complex equipment deployments, not just execute assigned tasks. Demonstrating that you've diagnosed difficult failures others couldn't resolve, trained junior technicians, and coordinated directly with customers on escalations all signal readiness. Certifications in relevant systems and a history of working independently in the field strengthen an application significantly.
Which companies hire senior level field service technicians?
Companies hiring senior level field service technicians right now include Baxter, Rivian, and Sunbelt Rentals, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to come from OEMs, industrial equipment manufacturers, and service organizations that run large field operations and need experienced technicians who can anchor regional teams.
Are there remote senior level field service technician jobs?
Yes, though most field service technician roles require on-site presence by nature. About 3% of senior level field service technician openings are remote or hybrid as of July 2026, typically covering roles focused on remote diagnostics, technical support escalation, or field team management where travel replaces a fixed work location rather than eliminating on-site work entirely.
What makes a field service technician role senior level?
Senior level field service technician roles involve leading the response to the most complex or high-stakes service situations, not just completing scheduled work orders. Ownership of customer relationships, accountability for site outcomes, and responsibility for mentoring less experienced technicians are common expectations. These roles typically involve independent judgment on repairs, process improvements, and decisions that affect uptime or safety.
Which industries hire the most senior level field service technicians?
Senior Level field service technician roles concentrate in Manufacturing, Technology & Software, and Medical Devices, based on current listings on Migrate Mate as of July 2026. These sectors depend on specialized, high-value equipment that requires experienced technicians who can minimize downtime, manage warranty escalations, and serve as the technical authority for customers and internal teams alike.