Financial Representative Jobs in Indiana

Overall Function

The Associate Financial Representative (AFR) specializes in client service and supporting the financial representative as he/she focuses on building his/her practice and client relationships. An AFR also ensures the continuation of an efficient, effective and organized office. This individual is a liaison between the network office and home office as well as the financial representative and clients. Specific responsibilities may include but are not limited to:

Support

• Handle case notes, process correspondence and maintain client case files.
• File new statements, account forms and other insurance/investment-related materials.
• Maintain financial representative’s calendar and schedule follow-up appointments.
• Answer and direct telephone calls as appropriate.
• Process client/prospect reservations for marketing events such as seminars and assist in the preparation of seminar materials and event mailings.
• Maintain supplies of current insurance/investment-related marketing materials.
• Input data, print proposals and gather information at direction of financial representative in preparation for client/prospect meeting.
• Contact clients to set up follow-up meetings with representative.
• Contact clients to confirm receipt of forms or request return of completed form and maintain current client information.
• Monitor Daily Status Report (DSR) and expedite any additional underwriting requirements.
• Communicate with home office, NMIS and fund families to supply or obtain information.
• Prepare/print letters of instruction for client signature.
• Prepare policies for delivery.
• Maintain check logs.
• Send client birthday cards and schedule birthday/age change appointments for representative.
• Generate lead letters and implement marketing programs.

Client Service Support | Non-Securities PRODUCTS

• Participate with the support of employing financial representative in various activities of the sales cycle for non-securities products.
• Develop and execute cross-selling plans for non-securities products.
• Contact clients, prospects and centers of influence for appointments and referrals to generate interest in non-securities related products.
• Meet with clients to complete non-securities insurance related applications.
• Initiate and perform sales of non-variable Additional Purchase Benefit (APB) and term conversions.
• Actively participate in conservation of existing non-securities business.
• Review insurance applications, conversions and policy changes for completeness and accuracy.
• Arrange medical, paramedical and any exams necessary for underwriting.
• Provide current status and account values for non-securities related accounts.
• Contact and advise clients regarding late payments and other non-securities sales and service related issues.
• Consult with clients on impact of changes to non-securities related products.
• Process incoming non-securities related insurance service requests from clients (address changes, bank change information, loan requests and ISA service inquiries).

Client Service Support | Variable Insurance/Annuity and Investments

• Gather information for registered representative’s meeting with clients/prospects (prospectuses, annual reports, Morningstar reports) and enter data into planning software (non-asset allocation components only).
• Prepare account summaries for variable and securities owners.
• Print and distribute NMIS related forms to existing clients.
• Review variable insurance/annuity applications, conversions and policy changes for completeness and accuracy and return to registered representative (RR) if missing information.
• Review NMIS forms for completeness and return to RR if missing information.
• Arrange medical, paramedical and any exams necessary for underwriting.
• Monitor Items for Attention (IFA) and bring any action items to the RR’s attention.
• Complete order tickets and new account forms based on information obtained by RR.
• Identify need for switch letters and discuss with RR.
• At RR’s direction, initiate fund/NMIS transfers, exchanges and redemption requests.
• Receive and forward checks and related paperwork to the network and home office investment operation areas.
• Work with network office, NMIS and fund families to resolve client account issues.
• Provide account values and performance to clients at the direction of RR.

Qualifications

• Health and Life licensed or gain licensing within 6 months of employment.
• Financial Service or Insurance industry experience preferred.
• Associate Agent Contract required.
• Experience in administrative support or customer service, preferably in the financial services and/or insurance industry.
• Excellent oral and written communication skills.
• Familiarity with Microsoft applications and data entry and information retrieval software.
• Demonstrated organizational and time management skills and ability to multitask, set priorities and meet deadlines.
• Strong attention to detail with the ability to work with a high degree of accuracy.
• Ability to proactively identify what needs to be accomplished and take action as appropriate.
• Has interest in learning on a continuous basis.
• Ability to embrace change and work in a fast-paced environment.
• Ability to work both independently and in a team.
• Ability to maintain confidentiality.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Ability to Relocate:

• Valparaiso, IN 46383: Relocate before starting work (Preferred)

Work Location: In person