Senior Level Front Office Supervisor Jobs
Senior level front office supervisor jobs place experienced professionals in charge of front desk operations, service standards, and the staff who deliver them daily. Most openings are on-site roles across Technology & Software, Investment & Asset Management, and Consulting & Professional Services, with employers like Goldman Sachs, HDR, and Roblox hiring at this level now.
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Associate Vice Provost - Office for the Vice Provost for Faculty Affairs
Hiring Department: Office of the Vice Provost for Faculty Affairs
Location: Chicago, IL USA
Requisition ID: 1043385
Salary: $125,000-$145,000
Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints.
About the University of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
UIC’s Office of the Vice Provost for Faculty Affairs is seeking a collaborative, strategic, and solutions-oriented leader to serve as the Associate Vice Provost for Faculty Affairs. The ideal candidate will be a skilled relationship builder who can navigate complex institutional environments, bring diverse perspectives together, and build consensus around policies, processes, and initiatives that support faculty excellence.
Reporting to the Vice Provost for Faculty Affairs, the Associate Vice Provost will serve as a trusted advisor and key member of the leadership team, providing strategic guidance on faculty employment matters, human resources operations, and institutional policies and procedures. This role requires a leader who can balance strategic priorities with operational effectiveness, foster productive partnerships across colleges and administrative units, and promote a culture of collaboration, transparency, and continuous improvement.
The Associate Vice Provost will oversee faculty HR operations, lead process improvements, and partner with university stakeholders to develop consistent, effective, and data-informed approaches to faculty affairs.
Duties & Responsibilities
- Advise vice provost on faculty employment matters; serve as a member of the vice provost’s leadership team.
- Work collaboratively with the chiefs of staff to the provost and the vice chancellor for health affairs on faculty and/or administrative appointment matters on college related issues as needed.
- Provide consultation to college leadership teams and other university offices (legal, access and equity, etc.) on faculty related employment, appointments, and faculty affairs policy items.
- Oversee and manage the execution of all faculty HR related processes and assigned staff; provide supervision and guidance to staff on statutory interpretations, university, and faculty affairs policies and procedures and other operational matters.
- Assist the vice provost for faculty affairs with faculty hiring, retention, and HR policies and procedures related to faculty affairs, including managing HR matters involving faculty in consultation with UIC HR as appropriate.
- Review and collaborate with the leadership team on developing policies and guidelines related to faculty and research best practices across higher education as requested by the vice provost; establish guidelines to ensure consistency when required across unit, college, university-level and/or statutory policies related to faculty.
- Identify, analyze, and interpret data as well as trends or patterns in data sets and provide comprehensive reports for the vice provost to meet compliance requirements and drive strategic initiatives.
- Work with the vice provost, assistant vice provost for faculty relations, and the UIC HR Labor and Employee Relations team on matters involving the faculty union.
- Serve as a subject matter expert and work collaboratively with assistant vice provosts on a variety of initiatives including but not limited to HR process improvement, workflow automation, and faculty programming to provide a holistic approach to topic areas involving HR.
- Recommend and implement resolutions of administrative matters and assist in directing initiatives and projects for the Vice Provost’s office.
- May serve as the Vice Provost’s delegate in review of requests that require the vice provost, provost, and/or vice chancellor for health affairs approval.
- May represent the Office of the Vice Provost for Faculty Affairs on task forces and committees focused on HR policy initiatives that impact faculty.
- Other duties as assigned.
Minimum Qualifications
- Master’s degree in human resources, higher education, public administration or related field.
- Minimum of 7 years of increasingly responsible experience in university administrative role(s), including faculty matters.
- Familiarity with statutes, governance structures, policies and procedures, and Federal and State employment laws as applied in higher education settings.
- Familiarity with Enterprise-wide systems and the understanding of faculty employment practices and structures.
- Strong interpersonal skills, experience in building collaborative teams, and supervision of employees.
- Ability to develop policies and procedures that are in the best long-term interest of the university.
- Excellent analytical, writing, and oral communication skills, and the ability to manage frequent interaction with constituents from across and between the university system. Ability to manage confidential information with a strong sense of integrity, and to use good judgement in making decisions.
-
Preferred Qualifications
- Knowledge of University of Illinois (UI) Statutes and General Rules as well as UI and UIC policies and procedures, Federal and State employment laws.
- PhD in a related field.
- SHRM-CP, SHRM-SCP, or HRCI-PHR Certification.
- Demonstrated experience in a research university.
To Apply:
For fullest consideration, please submit a cover letter and resume/CV online at jobs.uic.edu by 12/9/26. The position is expected to begin during the Spring 2027 semester, with a target start date of April 1, 2027. Questions can be directed to the Chancellor/Provost Business Services Center at cpbsc@uic.edu.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Associate Vice Provost - Office for the Vice Provost for Faculty Affairs
Hiring Department: Office of the Vice Provost for Faculty Affairs
Location: Chicago, IL USA
Requisition ID: 1043385
Salary: $125,000-$145,000
Final salary offered will be determined by a thorough assessment of available market data, internal salary equity, candidate experience and qualifications, and budget constraints.
About the University of Illinois Chicago
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has over 300,000 alumni, and is one of the largest employers in the city of Chicago.
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
UIC’s Office of the Vice Provost for Faculty Affairs is seeking a collaborative, strategic, and solutions-oriented leader to serve as the Associate Vice Provost for Faculty Affairs. The ideal candidate will be a skilled relationship builder who can navigate complex institutional environments, bring diverse perspectives together, and build consensus around policies, processes, and initiatives that support faculty excellence.
Reporting to the Vice Provost for Faculty Affairs, the Associate Vice Provost will serve as a trusted advisor and key member of the leadership team, providing strategic guidance on faculty employment matters, human resources operations, and institutional policies and procedures. This role requires a leader who can balance strategic priorities with operational effectiveness, foster productive partnerships across colleges and administrative units, and promote a culture of collaboration, transparency, and continuous improvement.
The Associate Vice Provost will oversee faculty HR operations, lead process improvements, and partner with university stakeholders to develop consistent, effective, and data-informed approaches to faculty affairs.
Duties & Responsibilities
- Advise vice provost on faculty employment matters; serve as a member of the vice provost’s leadership team.
- Work collaboratively with the chiefs of staff to the provost and the vice chancellor for health affairs on faculty and/or administrative appointment matters on college related issues as needed.
- Provide consultation to college leadership teams and other university offices (legal, access and equity, etc.) on faculty related employment, appointments, and faculty affairs policy items.
- Oversee and manage the execution of all faculty HR related processes and assigned staff; provide supervision and guidance to staff on statutory interpretations, university, and faculty affairs policies and procedures and other operational matters.
- Assist the vice provost for faculty affairs with faculty hiring, retention, and HR policies and procedures related to faculty affairs, including managing HR matters involving faculty in consultation with UIC HR as appropriate.
- Review and collaborate with the leadership team on developing policies and guidelines related to faculty and research best practices across higher education as requested by the vice provost; establish guidelines to ensure consistency when required across unit, college, university-level and/or statutory policies related to faculty.
- Identify, analyze, and interpret data as well as trends or patterns in data sets and provide comprehensive reports for the vice provost to meet compliance requirements and drive strategic initiatives.
- Work with the vice provost, assistant vice provost for faculty relations, and the UIC HR Labor and Employee Relations team on matters involving the faculty union.
- Serve as a subject matter expert and work collaboratively with assistant vice provosts on a variety of initiatives including but not limited to HR process improvement, workflow automation, and faculty programming to provide a holistic approach to topic areas involving HR.
- Recommend and implement resolutions of administrative matters and assist in directing initiatives and projects for the Vice Provost’s office.
- May serve as the Vice Provost’s delegate in review of requests that require the vice provost, provost, and/or vice chancellor for health affairs approval.
- May represent the Office of the Vice Provost for Faculty Affairs on task forces and committees focused on HR policy initiatives that impact faculty.
- Other duties as assigned.
Minimum Qualifications
- Master’s degree in human resources, higher education, public administration or related field.
- Minimum of 7 years of increasingly responsible experience in university administrative role(s), including faculty matters.
- Familiarity with statutes, governance structures, policies and procedures, and Federal and State employment laws as applied in higher education settings.
- Familiarity with Enterprise-wide systems and the understanding of faculty employment practices and structures.
- Strong interpersonal skills, experience in building collaborative teams, and supervision of employees.
- Ability to develop policies and procedures that are in the best long-term interest of the university.
- Excellent analytical, writing, and oral communication skills, and the ability to manage frequent interaction with constituents from across and between the university system. Ability to manage confidential information with a strong sense of integrity, and to use good judgement in making decisions.
-
Preferred Qualifications
- Knowledge of University of Illinois (UI) Statutes and General Rules as well as UI and UIC policies and procedures, Federal and State employment laws.
- PhD in a related field.
- SHRM-CP, SHRM-SCP, or HRCI-PHR Certification.
- Demonstrated experience in a research university.
To Apply:
For fullest consideration, please submit a cover letter and resume/CV online at jobs.uic.edu by 12/9/26. The position is expected to begin during the Spring 2027 semester, with a target start date of April 1, 2027. Questions can be directed to the Chancellor/Provost Business Services Center at cpbsc@uic.edu.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
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Senior Level Front Office Supervisor Jobs: Frequently Asked Questions
How do I get a senior level front office supervisor job?
Employers at this level look for candidates who have already led front office teams, owned guest or client satisfaction outcomes, and stepped in to resolve escalated situations without supervision. A demonstrated history of training junior staff, improving operational workflows, and contributing to department goals gives candidates a clear edge over those with only task-level experience.
Which companies hire senior level front office supervisors?
Companies hiring senior level front office supervisors right now include Goldman Sachs, HDR, and Roblox, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to concentrate among hotel groups, healthcare systems, and corporate office operators that run high-volume front desk operations and need experienced professionals to lead them.
Are there remote senior level front office supervisor jobs?
Yes, though most front office supervisor roles are on-site by nature. About 43% of senior level front office supervisor openings are remote or hybrid as of November 2026, and these tend to appear in administrative, corporate, or multi-site management contexts where the supervisory work can be done without being physically present at a single front desk.
What makes a front office supervisor role senior level?
Senior level front office supervisor roles go beyond managing daily check-ins or scheduling. They involve owning service quality standards across the department, mentoring and evaluating junior supervisors or front desk agents, handling policy decisions, and partnering with operations or management leadership. The scope is broader, the accountability is higher, and the expectation is that you drive outcomes rather than respond to them.
Which industries hire the most senior level front office supervisors?
Senior Level front office supervisor roles concentrate in Technology & Software, Investment & Asset Management, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors rely on high-touch client or guest interactions at scale, which creates consistent demand for experienced supervisors who can maintain service standards and lead teams in fast-paced front-of-house environments.