Green Card Network Support Engineer Jobs
Network Support Engineer roles qualify for EB-2 or EB-3 green card sponsorship when employers can demonstrate no qualified U.S. workers are available through the PERM labor certification process. Your path to permanent residency runs through I-140 approval and either adjustment of status or consular processing, making employer commitment to long-term sponsorship the deciding factor.
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Get Access To All JobsYou’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.
IT Network and End User Support Engineer - Riverton, Wyoming
PMO / OPERATIONS - 100.8732 (RIVERPEAK HEALTH)
req13208
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE: $29.08 - $36.34
The IT Network & End User Support Engineer provides intermediate-level technical support to maintain secure, reliable network, telecommunications, and end-user technology services across the organization's clinical, administrative, and regional locations. This position installs, configures, maintains, and troubleshoots network infrastructure, telecommunications systems, computers, peripherals, and related technologies that support patient care and business operations.
The role combines network infrastructure and end-user support responsibilities, independently resolving moderately complex technical issues within established standards and coordinating with specialized teams or vendors as needed. This position manages assigned incidents and service requests through resolution, supports technology projects and implementations, and maintains accurate technical documentation while providing responsive, customer-focused service.
Essential Job Functions
- Provide intermediate-level support for assigned network connectivity, network hardware, end-user devices, peripherals, operating systems, and standard enterprise applications across clinical, administrative, and regional locations.
- Install, configure, test, deploy, maintain, and replace network and end-user technology in accordance with established technical, security, and documentation standards.
- Troubleshoot and resolve hardware, software, authentication, connectivity, and performance issues; identify recurring problems and coordinate corrective action with technical teams and vendors when needed.
- Use the Service Management Platform to manage assigned incidents and service requests through resolution or coordinated escalation, maintaining accurate service records, and timely customer communication.
- Provide customer support in person and remote channels, communicating technical information in clear, customer-focused language.
- Monitor assigned technologies and respond to alerts, outages, service degradation, and recurring issues; assess operational impact, escalate appropriately, and collaborate with other technical teams through resolution.
- Support technology implementations, equipment refreshes, migrations, site openings, relocations, and upgrades, including readiness assessments, testing, validation, and post-implementation support.
- Conduct site assessments, validate connectivity and device readiness, and coordinate technical work with facilities, vendors, project teams, and operational leaders.
- Support network closets, cabling coordination, switches, wireless access components, and related infrastructure within the role’s training, access, and assigned responsibility.
- Maintain accurate inventories, configurations, diagrams, knowledge articles, procedures, troubleshooting guides, and other technical documentation.
- Apply established security, confidentiality, access control, change management, and asset management requirements when performing technical work.
- Perform assigned technology downtime and recovery tasks, including equipment or connectivity validation and service restoration.
- Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Minimum Qualifications
Education
- Minimum 2 Year / Associate Degree Associate degree in computer science, information technology, networking, or a related field, or an equivalent combination of education and relevant experience.
- Preferred 4 Year / Bachelors Degree Bachelor’s degree in a related field.
Experience
- Two years of progressively responsible experience supporting end-user technology, network infrastructure, or a combination of both.
- Experience supporting technology in a healthcare or multi-site enterprise environment, preferred.
Certifications and Licenses
- Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, Cisco, or equivalent preferred.
- Current driver’s license and ability to meet organizational requirements to operate a vehicle when travel is assigned.
- Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.
And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.
About us
Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.
Your Benefits
We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.
Magnet: Commitment to Nursing Excellence
Billings Clinic is proud to be recognized for nursing excellence as a Magnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.
Pre-Employment Requirements
All new employees must complete several pre-employment requirements prior to starting.
IT Network and End User Support Engineer - Riverton, Wyoming
PMO / OPERATIONS - 100.8732 (RIVERPEAK HEALTH)
req13208
Shift: Day
Employment Status: Full-Time (.75 or greater)
Hours per Pay Period: 1.00 = 80 hours every two weeks (Exempt)
Starting Wage DOE: $29.08 - $36.34
The IT Network & End User Support Engineer provides intermediate-level technical support to maintain secure, reliable network, telecommunications, and end-user technology services across the organization's clinical, administrative, and regional locations. This position installs, configures, maintains, and troubleshoots network infrastructure, telecommunications systems, computers, peripherals, and related technologies that support patient care and business operations.
The role combines network infrastructure and end-user support responsibilities, independently resolving moderately complex technical issues within established standards and coordinating with specialized teams or vendors as needed. This position manages assigned incidents and service requests through resolution, supports technology projects and implementations, and maintains accurate technical documentation while providing responsive, customer-focused service.
Essential Job Functions
- Provide intermediate-level support for assigned network connectivity, network hardware, end-user devices, peripherals, operating systems, and standard enterprise applications across clinical, administrative, and regional locations.
- Install, configure, test, deploy, maintain, and replace network and end-user technology in accordance with established technical, security, and documentation standards.
- Troubleshoot and resolve hardware, software, authentication, connectivity, and performance issues; identify recurring problems and coordinate corrective action with technical teams and vendors when needed.
- Use the Service Management Platform to manage assigned incidents and service requests through resolution or coordinated escalation, maintaining accurate service records, and timely customer communication.
- Provide customer support in person and remote channels, communicating technical information in clear, customer-focused language.
- Monitor assigned technologies and respond to alerts, outages, service degradation, and recurring issues; assess operational impact, escalate appropriately, and collaborate with other technical teams through resolution.
- Support technology implementations, equipment refreshes, migrations, site openings, relocations, and upgrades, including readiness assessments, testing, validation, and post-implementation support.
- Conduct site assessments, validate connectivity and device readiness, and coordinate technical work with facilities, vendors, project teams, and operational leaders.
- Support network closets, cabling coordination, switches, wireless access components, and related infrastructure within the role’s training, access, and assigned responsibility.
- Maintain accurate inventories, configurations, diagrams, knowledge articles, procedures, troubleshooting guides, and other technical documentation.
- Apply established security, confidentiality, access control, change management, and asset management requirements when performing technical work.
- Perform assigned technology downtime and recovery tasks, including equipment or connectivity validation and service restoration.
- Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
Minimum Qualifications
Education
- Minimum 2 Year / Associate Degree Associate degree in computer science, information technology, networking, or a related field, or an equivalent combination of education and relevant experience.
- Preferred 4 Year / Bachelors Degree Bachelor’s degree in a related field.
Experience
- Two years of progressively responsible experience supporting end-user technology, network infrastructure, or a combination of both.
- Experience supporting technology in a healthcare or multi-site enterprise environment, preferred.
Certifications and Licenses
- Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, Cisco, or equivalent preferred.
- Current driver’s license and ability to meet organizational requirements to operate a vehicle when travel is assigned.
- Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Employees that require a licensed or certification must be properly licensed/certified and the licensure/certification must be in good standing.
Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana.
Billings Clinic is committed to being an inclusive and welcoming employer, that strives to be kind, safe, and courageous in all we do. As an equal opportunity employer, our policies and processes are designed to achieve fair and equitable treatment of all employees and job applicants. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, religion, sex, gender identity, sexual orientation, pregnancy, marital status, national origin, age, genetic information, military status, and/or disability. To ensure we provide an accessible candidate experience for prospective employees, please let us know if you need any accommodations during the recruitment process.
See all 374+ Green Card Network Support Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Network Support Engineer Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Network Support Engineer
Align your credentials with EB-2 requirements
EB-2 eligibility for Network Support Engineers requires either a master's degree in a related field or a bachelor's degree plus five years of progressive, post-degree experience. Document each role's scope and seniority separately so your PERM attorney can build a compliant job description.
Look up prevailing wages before salary negotiations
Use the OFLC Wage Search to find the prevailing wage for Network Support Engineer roles in your target metro before accepting any offer. PERM filings require your offered salary to meet or exceed that level, so an offer below it will stall the process before it starts.
Find green-card-sponsoring employers on Migrate Mate
Target employers with a documented history of employment-based green card filings in IT infrastructure and support roles. Migrate Mate shows verified sponsorship history by role and location, so you can prioritize outreach toward companies already familiar with the EB-2 and EB-3 process.
Ask about PERM timelines during first interviews
PERM labor certification at DOL and subsequent I-140 adjudication at USCIS can take one to two years before you even file for adjustment of status. Confirm early whether the employer has sponsoring experience and whether they engage a dedicated immigration attorney to manage filings.
Verify your O*NET occupational code matches your duties
PERM job descriptions must accurately reflect the actual duties you'll perform. Cross-reference your offered role against the Network Support Engineer profile in O*NET to confirm the education and experience requirements align before your employer begins the recruitment advertising phase.
Preserve your priority date if you change employers
Once your original employer's I-140 is approved, your priority date can carry over to a new employer's I-140. If your I-485 has been pending 180 days or more, AC21 portability also lets you move to a same or similar occupation without restarting the green card process from scratch.
Green Card Network Support Engineer: Frequently Asked Questions
Do Network Support Engineer roles qualify for EB-2 or EB-3 green card sponsorship?
Both categories apply depending on your credentials. EB-2 covers candidates with a master's degree or a bachelor's degree plus five years of progressive experience in a related field. EB-3 covers professionals with a bachelor's degree and skilled workers with at least two years of qualifying experience. Your employer and immigration attorney will determine which category fits your specific background and the job description they intend to file.
How is green card sponsorship different from H-1B sponsorship for this role?
H-1B visa is a temporary work status with a fixed duration. Green card sponsorship through EB-2 or EB-3 leads to lawful permanent residence with no expiration. The process is also different: your employer must complete PERM labor certification with the Department of Labor, demonstrating through a formal recruitment test that no qualified U.S. workers are available. After PERM approval, they file an I-140 petition with USCIS, and you then apply for adjustment of status or consular processing.
How do I find employers who sponsor green cards for Network Support Engineers?
Start with Migrate Mate, which shows employers with verified employment-based green card sponsorship history in IT and infrastructure roles, searchable by location. When you're evaluating specific companies, ask recruiters directly whether they sponsor EB-2 or EB-3 and whether they have an immigration counsel relationship in place, since PERM is a multi-step DOL and USCIS process that requires legal infrastructure most small employers don't maintain.
How long does the PERM and green card process take for this role?
PERM labor certification at DOL and I-140 adjudication at USCIS together can take one to two years before you reach the final adjustment of status or consular processing stage. Nationals of high-demand countries such as India and China may face additional priority-date backlogs due to per-country annual limits on employment-based green cards. Processing times change and vary by USCIS workload, so confirm current estimates directly with USCIS.
What happens to my green card case if I change employers mid-process?
If your original employer's I-140 petition was approved, your priority date can carry over to a new employer's I-140 so you don't lose your place in line. Separately, if your I-485 adjustment of status application has been pending 180 days or more, AC21 portability allows you to move to a same or similar occupation without restarting the entire PERM process. These are two distinct rules, and both require coordination with an immigration attorney to apply correctly.