Guest Services Agent Jobs in Oregon
Guest Services Agent jobs in Oregon are open across Portland, Bend, and Eugene and other Oregon metros, with employers like Starbucks, KFC, and Sage Hospitality hiring at every experience level. Find a role that fits below and apply directly.
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Showing 5 of 261+ Guest Services Agent jobs
Job no: 536603
Work type: Officer of Administration
Location: Eugene, OR
Categories: Accounting/Finance, Administrative/Professional, Administrative/Office Support
Department: CAS Travel Team
Appointment Type and Duration: Regular, Ongoing
Salary: $65,000 - $75,000 per year
Compensation Band: OS-OA07-Fiscal Year 2025-2026
FTE: 1.0
Application Review Begins
May 10, 2026; Open until filled
Special Instructions to Applicants
Complete applications should include:
- A current resume/CV.
- A cover letter that demonstrates how your skills and experience meet the qualifications for the position.
- Three (3) professional references with contact information.
Department Summary
The College of Arts and Sciences (CAS) is the intellectual hub of the University of Oregon, serving nearly two-thirds of all students. Home to more than 800 faculty across 50+ departments and programs in the humanities, natural sciences, and social sciences, CAS is a dynamic and interdisciplinary academic community. Our faculty and advisors work closely with students to develop critical thinking, analytical reasoning, and clear communication skills to address real-world challenges. CAS staff and managers are integral to this work, playing vital roles in supporting academic excellence and advancing the mission of both the College and the University.
The CAS Travel department is a unit within the College of Arts and Science Division of Administrative Services (CASDAS). The CAS Travel Team provides travel assistance to all CAS employees, guests and students. We strive to provide excellent customer service and expertise, supporting travelers in all aspects of business travel.
Position Summary
The Travel and Guest Services Manager leads and oversees daily travel operations within CAS, ensuring compliant, efficient, and service-oriented support for faculty, staff, and guest travelers. This position will train to become an Authorized Travel Processor with delegated authority to approve most types of travel reconciliations within the College, including requesting, booking, and processing travel arrangements.
Decisions are made daily in accordance with IRS guidelines, interpretations of UO travel policy, and best business practices when authorizing travel reimbursements and evaluating requests for travel policy exceptions, in consultation with the UO Travel Office within the Business Affairs Office (BAO).
Functions of Travel Include:
- Interpreting federal, state and UO policies and regulations related to UO Travel Operations.
- Providing support to CAS and CAS guest travelers, administrators, and staff.
- Ensuring travel arrangements are compliant, appropriate and are in the best interests of CAS and the University of Oregon.
- Making significant decisions, determining priorities, and managing CAS resources.
- Supervising, assigning and supporting the work of the CAS Travel team.
- Building, maintaining, evaluating, and assigning team workloads using performance metrics from systems such as Smartsheet, Concur, and Cognos.
- Working closely with CAS ASU Associate Directors, delegates, and faculty, to creatively problem solve and find solutions to travel related issues while remaining compliant with polices governing travel at the UO.
- Collaborating closely with the BAO Travel Office and other units on campus as an effective and supportive office to ensure compliance, harmony, and overall good relationships with all partners across the University.
The Travel and Guest Services Manager reports to the Senior Director, CASDAS and is part of the overall CAS Deans office structure. This position will assist the Sr. Director with strategic planning, vision, and goal setting for CAS Travel.
Minimum Requirements
- Two (2) years of management experience, including staff supervision, training, assignment, and oversight of work
AND one of the following:
- Three (3) years University of Oregon travel coordination experience, OR
- Five (5) years travel coordination experience in a heavily regulated environment, OR
- Three (3) years of IRS policy interpretation of employee and guest travel, or similar demonstrated ability to read, interpret and explain tax code to non-expert users, while finding solutions to complex issues.
Professional Competencies
- Ability to provide excellent customer service, and work effectively and respectfully with faculty, staff, students, and guests as well as vendors.
- Attention to detail and ability to present information and ideas clearly and effectively in writing, verbally and/or visually.
- Ability to analyze data from different sources, synchronize, create and maintain metrics.
- Ability to defuse heightened emotions and inspire others to achieve sound results under deadlines and conflicting interests.
- Knowledge of travel related multi-state and federal laws, rules, and regulations.
Preferred Qualifications
- Experience working in a unionized environment.
- Experience with Concur software system.
- Travel industry experience.
- Strong customer service experience.
FLSA Exempt:
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.
The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.
Advertised: April 24, 2026 Pacific Daylight Time
Applications close:
Job no: 536603
Work type: Officer of Administration
Location: Eugene, OR
Categories: Accounting/Finance, Administrative/Professional, Administrative/Office Support
Department: CAS Travel Team
Appointment Type and Duration: Regular, Ongoing
Salary: $65,000 - $75,000 per year
Compensation Band: OS-OA07-Fiscal Year 2025-2026
FTE: 1.0
Application Review Begins
May 10, 2026; Open until filled
Special Instructions to Applicants
Complete applications should include:
- A current resume/CV.
- A cover letter that demonstrates how your skills and experience meet the qualifications for the position.
- Three (3) professional references with contact information.
Department Summary
The College of Arts and Sciences (CAS) is the intellectual hub of the University of Oregon, serving nearly two-thirds of all students. Home to more than 800 faculty across 50+ departments and programs in the humanities, natural sciences, and social sciences, CAS is a dynamic and interdisciplinary academic community. Our faculty and advisors work closely with students to develop critical thinking, analytical reasoning, and clear communication skills to address real-world challenges. CAS staff and managers are integral to this work, playing vital roles in supporting academic excellence and advancing the mission of both the College and the University.
The CAS Travel department is a unit within the College of Arts and Science Division of Administrative Services (CASDAS). The CAS Travel Team provides travel assistance to all CAS employees, guests and students. We strive to provide excellent customer service and expertise, supporting travelers in all aspects of business travel.
Position Summary
The Travel and Guest Services Manager leads and oversees daily travel operations within CAS, ensuring compliant, efficient, and service-oriented support for faculty, staff, and guest travelers. This position will train to become an Authorized Travel Processor with delegated authority to approve most types of travel reconciliations within the College, including requesting, booking, and processing travel arrangements.
Decisions are made daily in accordance with IRS guidelines, interpretations of UO travel policy, and best business practices when authorizing travel reimbursements and evaluating requests for travel policy exceptions, in consultation with the UO Travel Office within the Business Affairs Office (BAO).
Functions of Travel Include:
- Interpreting federal, state and UO policies and regulations related to UO Travel Operations.
- Providing support to CAS and CAS guest travelers, administrators, and staff.
- Ensuring travel arrangements are compliant, appropriate and are in the best interests of CAS and the University of Oregon.
- Making significant decisions, determining priorities, and managing CAS resources.
- Supervising, assigning and supporting the work of the CAS Travel team.
- Building, maintaining, evaluating, and assigning team workloads using performance metrics from systems such as Smartsheet, Concur, and Cognos.
- Working closely with CAS ASU Associate Directors, delegates, and faculty, to creatively problem solve and find solutions to travel related issues while remaining compliant with polices governing travel at the UO.
- Collaborating closely with the BAO Travel Office and other units on campus as an effective and supportive office to ensure compliance, harmony, and overall good relationships with all partners across the University.
The Travel and Guest Services Manager reports to the Senior Director, CASDAS and is part of the overall CAS Deans office structure. This position will assist the Sr. Director with strategic planning, vision, and goal setting for CAS Travel.
Minimum Requirements
- Two (2) years of management experience, including staff supervision, training, assignment, and oversight of work
AND one of the following:
- Three (3) years University of Oregon travel coordination experience, OR
- Five (5) years travel coordination experience in a heavily regulated environment, OR
- Three (3) years of IRS policy interpretation of employee and guest travel, or similar demonstrated ability to read, interpret and explain tax code to non-expert users, while finding solutions to complex issues.
Professional Competencies
- Ability to provide excellent customer service, and work effectively and respectfully with faculty, staff, students, and guests as well as vendors.
- Attention to detail and ability to present information and ideas clearly and effectively in writing, verbally and/or visually.
- Ability to analyze data from different sources, synchronize, create and maintain metrics.
- Ability to defuse heightened emotions and inspire others to achieve sound results under deadlines and conflicting interests.
- Knowledge of travel related multi-state and federal laws, rules, and regulations.
Preferred Qualifications
- Experience working in a unionized environment.
- Experience with Concur software system.
- Travel industry experience.
- Strong customer service experience.
FLSA Exempt:
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.
The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online.
Advertised: April 24, 2026 Pacific Daylight Time
Applications close:
See All 261+ Guest Services Agent Jobs in Oregon
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Find Guest Services Agent JobsGuest Services Agent Jobs by City in Oregon
Where Oregon roles are concentrated, by current openings.
Guest Services Agent Job Market in Oregon
A snapshot from current Oregon openings, updated as new roles post.
Who's Hiring
- Starbucks149
- KFC48
- Sage Hospitality7
- Quest Diagnostics6
- Safeway6
Top Industries Hiring
- Food & Beverage209
- Hospitality & Tourism58
- Retail18
- Technology & Software9
- Healthcare & Medical Services6
What Oregon Employers Look For
The qualifications that appear most often in guest services agent jobs across Oregon.
- One or more years of front desk, concierge, or customer-facing hospitality experience
- Proficiency with a property management system such as Opera, Maestro, or similar software
- Strong verbal and written communication skills in a fast-paced service environment
- Ability to work flexible schedules including nights, weekends, and holidays
- High school diploma or equivalent, with preference for a degree in hospitality management
- Familiarity with point-of-sale systems and basic cash-handling or payment processing procedures
Guest Services Agent Jobs in Oregon: Frequently Asked Questions
How many guest services agent jobs are there in Oregon?
There are 261+ guest services agent openings in Oregon on Migrate Mate as of June 2026, with the most roles in Portland, Bend, and Eugene. New positions post regularly as employers across Oregon hire.
How much do guest services agents make in Oregon?
Guest services agents in Oregon earn a median of about $37,020 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $32,140 for the lowest 10% to over $45,180 for the top 10%. Pay rises with experience, specialty, and employer.
Which Oregon cities have the most guest services agent jobs?
Portland, Bend, and Eugene have the most guest services agent openings in Oregon right now, with additional roles spread across smaller metros statewide.
Which companies hire guest services agents in Oregon?
Employers hiring guest services agents in Oregon include Starbucks, KFC, and Sage Hospitality, based on current listings on Migrate Mate as of June 2026.
Are there remote guest services agent jobs in Oregon?
Yes. About 0% of guest services agent openings tied to Oregon are remote or hybrid as of June 2026. The rest are on-site roles based in Oregon metros.
How do I apply for guest services agent jobs in Oregon?
You can apply to guest services agent jobs in Oregon directly on Migrate Mate. Search the listings above, find roles that match your experience and preferred Oregon location, then apply to each one that fits.
See All 261+ Guest Services Agent Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
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