Customer Success Representative Jobs in Oregon
Customer Success Representative jobs in Oregon are concentrated in Portland, Beaverton, and Eugene, where technology companies, software platforms, and healthcare organizations drive consistent demand across onboarding, retention, and enterprise account management specialties. Employers like Nike, Daimler Truck North America, and Cambia Health Solutions maintain large Oregon operations and hire customer success representatives at levels from associate through senior and team lead. The Portland metro's dense tech and SaaS ecosystem makes it one of the more active markets in the Pacific Northwest for this role. Find a role that fits below and apply directly.
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Showing 5 of 9+ Customer Success Representative jobs
Work Schedule
Standard Office Hours (40/wk)Environmental Conditions
OfficeJob Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of $32 billion and more than 52,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.
Division Summary
Launched in 2011 to enhance customer productivity, Unity Lab Services is one of Thermo Fisher Scientific’s five premier brands. We provide a single source for integrated lab service, support and supply management. IES (the internal acronym standing for Instrument and Enterprise Services Division) encompasses over 3600 global service professionals with the broadest service portfolio in the market coupled with access to a deep bench of domain expertise.
Position Summary
This role will cover the North West territory. The Customer Success Manager is an Inside Sales role focused on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. This role involves building strong customer relationships, recognizing market trends, and collaborating with internal and external partners to increase market share and achieve financial goals.
What Will You Do?
Inside Sales Activities: Focus on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. Implement promotional and sales actions.
Customer Support: Provide intensive support to assigned customers in collaboration Service Contract Specialists (new business team) and Service leaders. As needed, visit customers for contract negotiations within the assigned region, with a readiness to travel 10-25%.
Contract Renewals: Ensure timely contract renewals, including tracking deadlines, developing proposal, and following up to maintain and grow existing business.
Customer Acquisition and Consulting: Actively acquire and consult with existing and new customers for the sale of service products.
Sales Reporting: As required, prepare sales reports, statistics, and forecast summaries.
System Utilization: Use SAP, Cloud for Service (C4S), and Salesforce (SFDC) systems for quote creation, edits and logging sales activities.
Relationship Building: Build and maintain close and long-term business relationships through meetings, phone, and email contacts to communicate product and service information and capture strategic information.
Financial Goals: Ensure the achievement of annual and quarterly financial goals by identifying, developing, and proactively pursuing relevant leads.
Minimum Requirements / Qualifications:
Education: Bachelor’s degree in Business, Science, Finance or equivalent work experience preferred.
Sales Skills: 3-5 yrs of sales experience with proven ability to qualify opportunities, and close deals. Capable of prioritizing, being effective, and strong negotiation skills. Prior experience in similar roles (sales, telesales, sales administration) in a corporate/matrix organization is preferred.
Communication Skills: Excellent oral and written communication skills, with the ability to navigate different hierarchical levels and positions authoritatively.
Organizational Skills: High level of organizational skills and self-discipline to optimize time management and efficiency in daily activities.
Personal Attributes: High self-motivation, team spirit, flexibility, and a positive demeanor.
Industry Knowledge: Knowledge in the field of instrumental analytics/life sciences.
IT Skills: Excellent IT skills, including MS Office, SAP ERP, and CRM systems.
Travel: Ability to travel to customer locations up to 25%; includes overnight travel
Values: Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is....
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is $22.26–$33.39.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Work Schedule
Standard Office Hours (40/wk)Environmental Conditions
OfficeJob Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of $32 billion and more than 52,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.
Division Summary
Launched in 2011 to enhance customer productivity, Unity Lab Services is one of Thermo Fisher Scientific’s five premier brands. We provide a single source for integrated lab service, support and supply management. IES (the internal acronym standing for Instrument and Enterprise Services Division) encompasses over 3600 global service professionals with the broadest service portfolio in the market coupled with access to a deep bench of domain expertise.
Position Summary
This role will cover the North West territory. The Customer Success Manager is an Inside Sales role focused on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. This role involves building strong customer relationships, recognizing market trends, and collaborating with internal and external partners to increase market share and achieve financial goals.
What Will You Do?
Inside Sales Activities: Focus on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. Implement promotional and sales actions.
Customer Support: Provide intensive support to assigned customers in collaboration Service Contract Specialists (new business team) and Service leaders. As needed, visit customers for contract negotiations within the assigned region, with a readiness to travel 10-25%.
Contract Renewals: Ensure timely contract renewals, including tracking deadlines, developing proposal, and following up to maintain and grow existing business.
Customer Acquisition and Consulting: Actively acquire and consult with existing and new customers for the sale of service products.
Sales Reporting: As required, prepare sales reports, statistics, and forecast summaries.
System Utilization: Use SAP, Cloud for Service (C4S), and Salesforce (SFDC) systems for quote creation, edits and logging sales activities.
Relationship Building: Build and maintain close and long-term business relationships through meetings, phone, and email contacts to communicate product and service information and capture strategic information.
Financial Goals: Ensure the achievement of annual and quarterly financial goals by identifying, developing, and proactively pursuing relevant leads.
Minimum Requirements / Qualifications:
Education: Bachelor’s degree in Business, Science, Finance or equivalent work experience preferred.
Sales Skills: 3-5 yrs of sales experience with proven ability to qualify opportunities, and close deals. Capable of prioritizing, being effective, and strong negotiation skills. Prior experience in similar roles (sales, telesales, sales administration) in a corporate/matrix organization is preferred.
Communication Skills: Excellent oral and written communication skills, with the ability to navigate different hierarchical levels and positions authoritatively.
Organizational Skills: High level of organizational skills and self-discipline to optimize time management and efficiency in daily activities.
Personal Attributes: High self-motivation, team spirit, flexibility, and a positive demeanor.
Industry Knowledge: Knowledge in the field of instrumental analytics/life sciences.
IT Skills: Excellent IT skills, including MS Office, SAP ERP, and CRM systems.
Travel: Ability to travel to customer locations up to 25%; includes overnight travel
Values: Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is....
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is $22.26–$33.39.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
See All 9 Customer Success Representative Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
Find JobsCustomer Success Representative Jobs by City in Oregon
Where Oregon roles are concentrated, by current openings.
Customer Success Representative Job Market in Oregon
A snapshot from current Oregon openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Oregon Employers Look For
The qualifications that appear most often in customer success representative jobs across Oregon.
- Bachelor's degree in business, communications, marketing, or a related field required
- Two or more years of customer success, account management, or B2B support experience
- Demonstrated ability to manage a portfolio of accounts and drive measurable retention outcomes
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Strong written and verbal communication skills for cross-functional collaboration
- Familiarity with SaaS product environments and customer lifecycle management principles
Customer Success Representative Jobs in Oregon: Frequently Asked Questions
How do you become a customer success representative in Oregon?
Customer success representative roles in Oregon do not require a state-issued license or certification. Most Oregon employers hire candidates with a bachelor's degree in business, communications, or a related field combined with prior experience in account management, support, or sales. Earning a vendor-neutral certification such as the SuccessHACKER or Gainsight certification can strengthen a candidacy, particularly for SaaS and technology roles concentrated in the Portland metro.
Which companies hire customer success representatives in Oregon?
Companies currently hiring customer success representatives in Oregon include Neara, Smarsh, and Eltropy, per current listings on Migrate Mate as of September 2026. Oregon's concentration of SaaS companies, healthcare technology firms, and enterprise software providers in the Portland and Beaverton corridor creates consistent year-round demand for this role.
Which Oregon cities have the most customer success representative jobs?
Portland, Oregon, and Salem have the most customer success representative openings in Oregon. Portland dominates because of its dense cluster of SaaS, health tech, and professional services companies, while Beaverton benefits from large corporate headquarters including Nike and several enterprise software firms, and Eugene draws openings from its regional insurance, education technology, and healthcare organizations.
Are there remote customer success representative jobs in Oregon?
Yes, and more than most fields. Customer success work is largely communication and platform-based, making it well suited to remote arrangements. About 100% of customer success representative openings tied to Oregon are remote or hybrid as of September 2026, reflecting how broadly Oregon's SaaS and technology employers have adopted flexible work policies. Fully remote openings are most common in digital product companies and subscription software businesses.
How can I get hired as a customer success representative in Oregon with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role into a junior or associate customer success position. Oregon-based SaaS and health tech companies in the Portland metro regularly post associate customer success or customer success coordinator roles designed for candidates with support backgrounds but no formal CSM experience. Completing a Gainsight or SuccessHACKER certification before applying signals readiness and gives a measurable edge over other early-career candidates.
Where can I find and apply to customer success representative jobs in Oregon?
You can find and apply to customer success representative jobs in Oregon on Migrate Mate, which lists current Oregon openings updated regularly. Search the listings, find roles that match your background and preferred location, and apply directly to each opening.
See All 9 Customer Success Representative Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
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