Customer Success Jobs in Oregon
Customer Success jobs in Oregon are in strong demand, concentrated in the technology, software, and health tech sectors that anchor Portland's economy, with openings from entry-level customer success associate roles through senior and director-level positions. Portland is the primary hiring hub, with additional activity in Beaverton and Hillsboro, where companies like Nike, Intel, and Salesforce maintain substantial Oregon operations and regularly hire for customer success functions. The most sought-after specialties in Oregon right now are SaaS onboarding, enterprise account management, and technical customer success. Find a role that fits below and apply directly.
Find Customer Success JobsOverview
Showing 5 of 9+ Customer Success jobs
Work Schedule
Standard Office Hours (40/wk)Environmental Conditions
OfficeJob Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of $32 billion and more than 52,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.
Division Summary
Launched in 2011 to enhance customer productivity, Unity Lab Services is one of Thermo Fisher Scientific’s five premier brands. We provide a single source for integrated lab service, support and supply management. IES (the internal acronym standing for Instrument and Enterprise Services Division) encompasses over 3600 global service professionals with the broadest service portfolio in the market coupled with access to a deep bench of domain expertise.
Position Summary
This role will cover the North West territory. The Customer Success Manager is an Inside Sales role focused on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. This role involves building strong customer relationships, recognizing market trends, and collaborating with internal and external partners to increase market share and achieve financial goals.
What Will You Do?
Inside Sales Activities: Focus on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. Implement promotional and sales actions.
Customer Support: Provide intensive support to assigned customers in collaboration Service Contract Specialists (new business team) and Service leaders. As needed, visit customers for contract negotiations within the assigned region, with a readiness to travel 10-25%.
Contract Renewals: Ensure timely contract renewals, including tracking deadlines, developing proposal, and following up to maintain and grow existing business.
Customer Acquisition and Consulting: Actively acquire and consult with existing and new customers for the sale of service products.
Sales Reporting: As required, prepare sales reports, statistics, and forecast summaries.
System Utilization: Use SAP, Cloud for Service (C4S), and Salesforce (SFDC) systems for quote creation, edits and logging sales activities.
Relationship Building: Build and maintain close and long-term business relationships through meetings, phone, and email contacts to communicate product and service information and capture strategic information.
Financial Goals: Ensure the achievement of annual and quarterly financial goals by identifying, developing, and proactively pursuing relevant leads.
Minimum Requirements / Qualifications:
Education: Bachelor’s degree in Business, Science, Finance or equivalent work experience preferred.
Sales Skills: 3-5 yrs of sales experience with proven ability to qualify opportunities, and close deals. Capable of prioritizing, being effective, and strong negotiation skills. Prior experience in similar roles (sales, telesales, sales administration) in a corporate/matrix organization is preferred.
Communication Skills: Excellent oral and written communication skills, with the ability to navigate different hierarchical levels and positions authoritatively.
Organizational Skills: High level of organizational skills and self-discipline to optimize time management and efficiency in daily activities.
Personal Attributes: High self-motivation, team spirit, flexibility, and a positive demeanor.
Industry Knowledge: Knowledge in the field of instrumental analytics/life sciences.
IT Skills: Excellent IT skills, including MS Office, SAP ERP, and CRM systems.
Travel: Ability to travel to customer locations up to 25%; includes overnight travel
Values: Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is....
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is $22.26–$33.39.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Work Schedule
Standard Office Hours (40/wk)Environmental Conditions
OfficeJob Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of $32 billion and more than 52,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support.
Division Summary
Launched in 2011 to enhance customer productivity, Unity Lab Services is one of Thermo Fisher Scientific’s five premier brands. We provide a single source for integrated lab service, support and supply management. IES (the internal acronym standing for Instrument and Enterprise Services Division) encompasses over 3600 global service professionals with the broadest service portfolio in the market coupled with access to a deep bench of domain expertise.
Position Summary
This role will cover the North West territory. The Customer Success Manager is an Inside Sales role focused on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. This role involves building strong customer relationships, recognizing market trends, and collaborating with internal and external partners to increase market share and achieve financial goals.
What Will You Do?
Inside Sales Activities: Focus on selling service products such as warranty extensions, maintenance and service contracts, and qualifications. Implement promotional and sales actions.
Customer Support: Provide intensive support to assigned customers in collaboration Service Contract Specialists (new business team) and Service leaders. As needed, visit customers for contract negotiations within the assigned region, with a readiness to travel 10-25%.
Contract Renewals: Ensure timely contract renewals, including tracking deadlines, developing proposal, and following up to maintain and grow existing business.
Customer Acquisition and Consulting: Actively acquire and consult with existing and new customers for the sale of service products.
Sales Reporting: As required, prepare sales reports, statistics, and forecast summaries.
System Utilization: Use SAP, Cloud for Service (C4S), and Salesforce (SFDC) systems for quote creation, edits and logging sales activities.
Relationship Building: Build and maintain close and long-term business relationships through meetings, phone, and email contacts to communicate product and service information and capture strategic information.
Financial Goals: Ensure the achievement of annual and quarterly financial goals by identifying, developing, and proactively pursuing relevant leads.
Minimum Requirements / Qualifications:
Education: Bachelor’s degree in Business, Science, Finance or equivalent work experience preferred.
Sales Skills: 3-5 yrs of sales experience with proven ability to qualify opportunities, and close deals. Capable of prioritizing, being effective, and strong negotiation skills. Prior experience in similar roles (sales, telesales, sales administration) in a corporate/matrix organization is preferred.
Communication Skills: Excellent oral and written communication skills, with the ability to navigate different hierarchical levels and positions authoritatively.
Organizational Skills: High level of organizational skills and self-discipline to optimize time management and efficiency in daily activities.
Personal Attributes: High self-motivation, team spirit, flexibility, and a positive demeanor.
Industry Knowledge: Knowledge in the field of instrumental analytics/life sciences.
IT Skills: Excellent IT skills, including MS Office, SAP ERP, and CRM systems.
Travel: Ability to travel to customer locations up to 25%; includes overnight travel
Values: Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is....
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Compensation and Benefits
The hourly pay range estimated for this position based in Minnesota is $22.26–$33.39.This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
See All 9 Customer Success Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
Find Customer Success JobsCustomer Success Jobs by City in Oregon
Where Oregon roles are concentrated, by current openings.
Customer Success Job Market in Oregon
A snapshot from current Oregon openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Manufacturing
What Oregon Employers Look For
The qualifications that appear most often in customer success jobs across Oregon.
- Two to four years of experience in a customer success or account management role
- Proven ability to manage a portfolio of accounts and drive product adoption
- Strong written and verbal communication skills for client-facing conversations
- Familiarity with CRM platforms such as Salesforce, HubSpot, or Gainsight
- Bachelor's degree in business, communications, or a related field preferred
- Experience working cross-functionally with sales, product, and support teams
Customer Success Jobs in Oregon: Frequently Asked Questions
How do you become a customer success in Oregon?
Customer success roles in Oregon do not require a state-issued license or certification. Most Oregon employers look for a bachelor's degree in business, communications, or a related field combined with prior experience in account management, support, or sales. Portland's dense concentration of SaaS and tech companies means many roles also value familiarity with software products. Certifications from organizations like the Customer Success Association can strengthen a candidate's profile, though they are rarely required.
Which companies hire customer successs in Oregon?
Oregon customer success roles are posted by Neara, Smarsh, and Eltropy and others right now, based on current listings on Migrate Mate as of September 2026. Oregon's technology and software industry, centered in the Portland metro, generates a consistent volume of customer success openings across companies of every size.
Which Oregon cities have the most customer success jobs?
Portland, Oregon, and Salem are the Oregon cities with the most customer success openings. Portland drives the majority of demand as the state's primary technology and corporate hub, while Beaverton and Hillsboro see strong activity because of the large Intel campus and the cluster of tech and software firms in the west Portland suburbs.
Are there remote customer success jobs in Oregon?
Yes, and more than most fields. About 100% of customer success openings tied to Oregon are remote or hybrid as of September 2026, reflecting how naturally the role translates to distributed work. Responsibilities like onboarding calls, account reviews, and renewal conversations are routinely handled fully remotely, making customer success one of the more flexible roles in Oregon's job market.
How can I get hired as a customer success in Oregon with little or no experience?
The most realistic entry path is moving from a customer support or inside sales role at a Portland-area SaaS company, where demonstrated communication skills and product knowledge often substitute for formal customer success experience. Companies like Puppet, Webtrends, and other Portland-based software firms regularly hire associate customer success managers for early-career candidates. Building familiarity with a CRM platform and earning a recognized customer success certification signals readiness to hiring managers in Oregon's tech-forward market.
Where can I find and apply to customer success jobs in Oregon?
You can find and apply to customer success jobs in Oregon on Migrate Mate, which lists current Oregon openings updated regularly. Find the roles that fit your experience and apply directly to each one without any extra steps.
See All 9 Customer Success Jobs in Oregon
Find roles in Oregon that match your experience and apply in just a few clicks.
Find Customer Success Jobs