Client Service Specialist Jobs in Oregon
Client Service Specialist jobs in Oregon are concentrated in Portland, Eugene, and Salem, where financial services firms, healthcare systems, and insurance carriers maintain large client-facing teams. Employers such as Regence BlueCross BlueShield, Umpqua Bank, and Providence Health & Services have ongoing demand for specialists who handle account management, benefits coordination, and complex case resolution. The role draws candidates at every level, from call-center associates stepping into their first specialist seat to senior professionals managing high-value portfolios. Scan the live roles below and apply to whichever ones fit.
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Intake Specialist / Client Care Coordinator
Remote | Oregon Applicants OnlyFull-Time | Starting at $42,000/annually + Benefits
At Shoreline Counseling, LLC, we know that reaching out for help can be one of the hardest steps a person takes. That first phone call, email, or message matters deeply. We are looking for a warm, organized, detail-oriented human to become the heart of that first connection for new clients entering care.
If you are someone who loves helping people feel seen, supported, and guided through unfamiliar processes, and you thrive when systems are organized, details are accurate, and people are cared for, we would love to meet you.
About Shoreline Counseling, LLC
Shoreline was built on the belief that quality mental health care should feel human, compassionate, and accessible. We serve individuals and families throughout Oregon and beyond with therapy, medication management, and assessment services.
We care deeply about our community, our clients, and our team. We believe people do their best work when they feel supported, trusted, and valued.
Why This Role Matters
You will often be the first voice or first message someone receives from Shoreline. You may be speaking with someone anxious, overwhelmed, uncertain, or finally ready to ask for help after a long time. Your kindness, calm presence, and attention to detail can make all the difference.
You’ll help new clients move smoothly through the intake process, answer questions, coordinate scheduling, and ensure they feel cared for from day one.
What You’ll Do
- Serve as the welcoming first point of contact for prospective and new clients
- Guide clients through intake paperwork and onboarding steps
- Answer questions with warmth, professionalism, and clarity
- Maintain accurate client information in electronic systems
- Communicate with providers and internal team members to keep processes moving smoothly
- Protect confidentiality and uphold HIPAA standards at all times
- Help create an organized, calm, supportive client experience
- Attend and Participate in Weekly Meetings
What We’re Looking For:
- Strong administrative experience in healthcare, behavioral health, or medical scheduling
- Experience with intake coordination, front desk, reception, or client support
- Excellent written and verbal communication skills
- Highly organized with strong follow-through
- Comfortable juggling multiple tasks while staying kind and steady
- Strong attention to detail and accuracy
- Experience with systems such as SimplePractice, Epic, Meditech or similar platforms
- Familiarity with Google Workspace, Microsoft Office Suite, phone systems, and task platforms such as Asana
- A service-minded person who genuinely cares about helping others
- Bilingual: Spanish a +
Our Values: Relationships Matter
We believe connection is healing. We strive to create meaningful relationships with clients, coworkers, and community partners.
Service to Community
We are committed to improving wellness through outreach, education, and accessible care.
Excellence with Heart
We invest in training, growth, and quality care while staying deeply human in how we work.
Inclusion Always
We value diverse identities, backgrounds, beliefs, and experiences. Everyone deserves to feel welcome here.
Benefits
- Health, dental, and vision insurance
- 401(k) with matching
- Paid time off and paid sick time and holiday pay
- Health savings account / flexible spending options
- Life insurance
- Dependent care reimbursement
- Work from home
- Supportive team culture that values balance and wellbeing
Schedule
- Monday through Friday
- 8-hour shifts
- Full-time remote position
Job Type: Full-time
Pay: From $42,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Mental Health and/or Medical Customer Service: 1 year (Required)
- Computer skills: 2 years (Required)
Language:
- Spanish Fluently (Preferred)
Location:
- Oregon (Required)
Work Location: Remote
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Where Oregon roles are concentrated, by current openings.
Client Service Specialist Job Market in Oregon
A snapshot from current Oregon openings, updated as new roles post.
Who's Hiring


What Oregon Employers Look For
The qualifications that appear most often in client service specialist jobs across Oregon.
- At least two years of experience in customer service, account management, or client relations
- Proficiency with CRM platforms such as Salesforce or Microsoft Dynamics
- Strong written and verbal communication skills for managing client correspondence
- Ability to interpret and explain benefits, policies, or account terms to clients
- Experience with multi-channel support including phone, email, and live chat
- Associate or bachelor's degree in business, communications, or a related field preferred
Client Service Specialist Jobs in Oregon: Frequently Asked Questions
How do you become a client service specialist in Oregon?
Most client service specialist roles in Oregon require a high school diploma or associate degree, though many employers in insurance and financial services prefer a bachelor's in business or communications. Oregon does not issue a state license specific to this title, but roles in insurance client services may require an Oregon Department of Financial Regulation insurance producer license depending on the duties. Building experience in account coordination, billing support, or customer-facing roles at Oregon healthcare systems, credit unions, or insurance carriers is the most common path.
Which companies hire client service specialists in Oregon?
Employers hiring client service specialists in Oregon right now include SBNW, Capitol Services, and Corellian Software, based on current listings on Migrate Mate as of August 2026. Oregon's mix of regional insurance carriers, integrated health systems, and community banks creates steady, year-round demand for specialists across the Portland metro and mid-Willamette Valley.
Which Oregon cities have the most client service specialist jobs?
The cities with the most client service specialist openings in Oregon are Oregon, Portland, and Beaverton. Portland drives the largest share of demand due to its concentration of regional bank headquarters, insurance carriers, and healthcare network operations, while Eugene and Salem contribute openings through mid-size health systems, state agency contractors, and financial cooperatives that anchor those communities.
Are there remote client service specialist jobs in Oregon?
Yes, and they are more common in this field than in many others. About 75% of client service specialist openings tied to Oregon are remote or hybrid as of August 2026, reflecting how well the core duties translate to distributed work. Account management, benefits coordination, and complex case resolution are the functions most frequently posted as fully remote by Oregon-based employers.
How can I get hired as a client service specialist in Oregon with little or no experience?
The most realistic entry point is a customer service associate or client support coordinator role at an Oregon credit union, regional insurance office, or health system such as Oregon Health & Science University or PeaceHealth. These employers regularly hire candidates without specialist experience and promote from within. Earning an Oregon insurance producer license through the Department of Financial Regulation strengthens an application considerably, as does experience in billing, scheduling, or member services at any client-facing Oregon organization.
Where can I find and apply to client service specialist jobs in Oregon?
You can find and apply to client service specialist jobs in Oregon on Migrate Mate, which lists current Oregon openings updated in real time. Search the listings, identify the roles that match your experience and preferred location, and apply directly to the ones that fit.
See All 7 Client Service Specialist Jobs in Oregon
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