Customer Success Representative Jobs in Colorado
Customer Success Representative jobs in Colorado are concentrated in Denver, Boulder, and Colorado Springs, where technology companies, SaaS platforms, and managed service providers drive consistent demand across onboarding, retention, and enterprise account management specialties. Employers like Ping Identity, Gusto, and Vertafore have established Colorado operations and regularly hire at both associate and senior levels. The Denver metro in particular ranks among the most active markets in the Mountain West for this role. Find a role that fits below and apply directly.
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Job Requisition ID #
L'affichage de poste en français suivra / The French job posting follows
Customer Success Advisor, Design & Manufacturing
Customer Success Advisor @ Autodesk
In the Customer Success organization, creating impactful experiences for our customers is our most important goal. We believe in a consistent, complete cycle of customer success that supports improved revenue and sustainable company growth. As we continue our business model transformation, driving continuous adoption of our technology is key to long-term customer value and partnership.
This will be a hybrid role.
Position Overview
As a Customer Success Advisor you’ll collaborate with Account teams, Channel Partners, and Sales Representatives to help customers fully realize the value of their Autodesk solutions. Your strong business acumen, curiosity mindset, and ability to quickly identify customer needs will allow you to create impactful experiences across the customer journey—while also shaping internal best practices.
Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers. We’re dedicated to helping our customers be successful with their Autodesk solutions so that they achieve their business goals, and we earn their loyalty. As a team member, you’ll be empowered to challenge the status quo, lead through influence, and shape how we scale success.
Responsibilities
- Build strong customer relationships through proactive outreach and engagement to align product capabilities with customer objectives
- Establish and execute advanced onboarding and adoption strategies to increase customer value and product usage
- Identify and engage at-risk accounts by using strong discovery and consultative skills to remove risk and realign them to success
- Collaborate cross-functionally with Sales, Channel Partners, Support, and Services to drive customer milestones
- Deliver a high-quality experience that deepens customer satisfaction and loyalty
- Uncover and act on opportunities to expand customer relationship through value discovery and strategic conversations
Minimum Qualifications
- 4–7 years in Customer Success, Account Management, or a related customer-facing role
- Proven track record of working independently while driving measurable impact
- Experience navigating complex, cross-functional collaboration with internal and external stakeholders
- Proficiency in Salesforce or similar CRM systems
- Experience with SaaS, cloud-based software, or subscription business models Familiarity with Autodesk customer industries (AEC, MFG, M&E)
If this sounds like you—even if you don’t meet every qualification—please consider applying. We value growth mindsets and potential just as much as experience.
Target Pay Range for this Position Denver CO: TBD
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Conseiller en réussite client, Conception et fabrication
Conseiller en réussite client chez Autodesk
Au sein de l’organisation de la réussite client, notre objectif principal est de créer des expériences marquantes pour nos clients. Nous croyons en un cycle cohérent et complet de réussite client qui favorise l’augmentation des revenus et la croissance durable de l’entreprise. Alors que nous poursuivons la transformation de notre modèle d’affaires, favoriser l’adoption continue de notre technologie est essentiel pour assurer la valeur à long terme pour le client et le partenariat.
Il s’agira d’un poste hybride.
Aperçu du poste
En tant que conseiller en réussite client, vous collaborerez avec les équipes de gestion des comptes, les partenaires de distribution et les représentants des ventes afin d’aider les clients à tirer pleinement parti de la valeur de leurs solutions Autodesk. Votre sens aigu des affaires, votre curiosité et votre capacité à cerner rapidement les besoins des clients vous permettront de créer des expériences marquantes tout au long du parcours client, tout en contribuant à l’élaboration de pratiques exemplaires à l’interne.
Notre équipe de réussite client est une organisation mondiale, collaborative et dynamique, qui se consacre à offrir des expériences de classe mondiale à nos clients. Nous nous engageons à aider nos clients à tirer pleinement parti de leurs solutions Autodesk afin qu’ils atteignent leurs objectifs d’affaires et que nous gagnions leur fidélité. En tant que membre de l’équipe, vous aurez les moyens de remettre en question le statu quo, de diriger par l’influence et de façonner la manière dont nous faisons croître notre succès.
Responsabilités
- Établir des relations solides avec les clients grâce à une approche proactive et à un engagement actif, afin d’aligner les capacités des produits sur les objectifs des clients
- Mettre en place et exécuter des stratégies avancées d’intégration et d’adoption pour accroître la valeur pour le client et l’utilisation des produits
- Identifier et mobiliser les comptes à risque en utilisant de solides compétences en analyse et en consultation afin d’éliminer les risques et de les remettre sur la voie du succès
- Collaborer de manière interfonctionnelle avec les équipes des ventes, des partenaires de distribution, du soutien technique et des services afin de faire progresser les clients vers leurs jalons clés
- Offrir une expérience de haute qualité qui renforce la satisfaction et la fidélité des clients
- Identifier et saisir les occasions d’approfondir la relation client grâce à la découverte de valeur et à des conversations stratégiques
Qualifications minimales
- 4 à 7 ans d’expérience en réussite client, en gestion de comptes ou dans un poste similaire en contact direct avec la clientèle
- Expérience avérée de travail autonome tout en générant un impact mesurable
- Expérience de la gestion de collaborations interfonctionnelles complexes avec des intervenants internes et externes
- Maîtrise de Salesforce ou de systèmes CRM similaires
- Expérience avec les logiciels SaaS, les logiciels basés sur le nuage ou les modèles d’affaires par abonnement
- Connaissance des secteurs d’activité des clients d’Autodesk (AEC, MFG, M&E)
Si ce profil vous correspond — même si vous ne répondez pas à toutes les exigences — n’hésitez pas à poser votre candidature. Nous accordons autant d’importance à l’esprit de croissance et au potentiel qu’à l’expérience.
Fourchette salariale cible pour ce poste à Denver (CO) : à déterminer
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
See All 37 Customer Success Representative Jobs in Colorado
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Find JobsCustomer Success Representative Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Customer Success Representative Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
What Colorado Employers Look For
The qualifications that appear most often in customer success representative jobs across Colorado.
- Bachelor's degree in business, communications, or a related field preferred by most Colorado employers
- One to three years of experience in customer success, account management, or a client-facing SaaS role
- Demonstrated ability to manage a portfolio of accounts and drive product adoption and retention
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight used widely in Colorado tech companies
- Strong written and verbal communication skills for cross-functional collaboration with Colorado-based sales and product teams
- Familiarity with customer health scoring, churn analysis, and renewal forecasting in a subscription-based business model
Customer Success Representative Jobs in Colorado: Frequently Asked Questions
How do you become a customer success representative in Colorado?
Customer success representative roles in Colorado require no state-issued license or exam. Most employers expect a bachelor's degree in business, communications, or a related field, along with demonstrated experience in a client-facing or account management role. Colorado's strong SaaS and technology sector means candidates who can show hands-on experience with subscription software products, customer health metrics, and onboarding workflows are most competitive. Building familiarity with platforms like Salesforce or Gainsight strengthens applications significantly.
Which companies hire customer success representatives in Colorado?
Companies currently hiring customer success representatives in Colorado include Datadog, Autodesk, and Propeller, per current listings on Migrate Mate as of November 2026. Colorado's concentration of SaaS, cybersecurity, and fintech firms means demand is especially consistent along the Denver-Boulder technology corridor.
Which Colorado cities have the most customer success representative jobs?
Denver, Englewood, and Westminster have the most customer success representative openings in Colorado. Denver leads because of its dense concentration of SaaS, cloud, and managed services headquarters, while Boulder's technology startup ecosystem generates steady demand and Colorado Springs sees openings driven by its growing cybersecurity and defense-technology employer base.
Are there remote customer success representative jobs in Colorado?
Yes, and more than most fields. Customer success work is predominantly desk-based and communication-driven, making it well suited to remote and hybrid arrangements. About 92% of customer success representative openings tied to Colorado are remote or hybrid as of November 2026, reflecting how broadly Colorado tech employers have adopted flexible work policies. Fully remote openings are most common in account management and onboarding roles at SaaS companies.
How can I get hired as a customer success representative in Colorado with little or no experience?
The most realistic entry path is moving from a customer support or technical support role into customer success, a transition many Colorado SaaS companies actively support through internal promotion. Employers like Ping Identity and Gusto have associate customer success programs that hire candidates from support backgrounds. A Salesforce Administrator certification or a Gainsight certification gives candidates a concrete edge. Applying to smaller Boulder and Denver startups that combine support and success functions is another practical way to build the portfolio larger employers look for.
Where can I find and apply to customer success representative jobs in Colorado?
You can find and apply to customer success representative jobs in Colorado on Migrate Mate, which lists current Colorado openings across the Denver metro, Boulder, Colorado Springs, and beyond. Find roles that fit your experience and apply directly to the employers posting them.
See All 37 Customer Success Representative Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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