Customer Success Representative Jobs in Colorado
Customer Success Representative jobs in Colorado are concentrated in Denver, Boulder, and Colorado Springs, where technology companies, SaaS platforms, and managed service providers drive consistent demand across onboarding, retention, and enterprise account management specialties. Employers like Ping Identity, Gusto, and Vertafore have established Colorado operations and regularly hire at both associate and senior levels. The Denver metro in particular ranks among the most active markets in the Mountain West for this role. Find a role that fits below and apply directly.
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Showing 5 of 28+ Customer Success Representative jobs
Customer Success Content Enablement Manager
Job Description:
Help Us Shape the Future of Supply Chain Intelligence
The global electronics supply chain isn’t getting simpler — but at SiliconExpert, we’re helping the world navigate it with confidence.
We’ve evolved from delivering data to deliveringTrusted Intelligence—connecting billions of data points to help teams anticipate risk, adapt faster, and design smarter.
To meet the moment, were expanding our Customer Experience organization.
Were looking for customer-focused professionals who are passionate about helping users succeed, thrive at the intersection of content, enablement, and customer advocacy, and believe in the power of turning customer insights into measurable outcomes.
If youre excited about shortening customers time-to-value, empowering Customer Success teams, and showcasing the real impact our solutions deliver, wed love to meet you.
Customer Success Content Enablement Manager sits at the intersection of technical writing, internal training, and customer marketing. You will own the end-to-end content ecosystem that drives user adoption, empowers our internal Customer Success (CS) and Sales team, and showcases customer ROI. Your goal is to shorten the customerstime-to-value while building a library of powerful customer success stories.
This role will project manage the content ecosystem and prepare documents related to that ecosystem. They will also be responsible for sales training (enablement) on how to prove ROI and set customers up for success.
What You’ll Be Doing:
- Leading complex cross functional.
- Leads project calls, assigns work and manages project to timeline and outcomes.
- Stakeholder management—Leads stakeholder management sessions and keeps various management abreast of potential issues by maintaining open lines of communication.
- Creation of project related process documents.
- Assist in training new and existing employees with regard to policies and procedures related to project outcomes.
- Green Belt Certified.
- PMP Certified.
- Requires experience in the following tools: HubSpot, Zendesk, Pendo (preferred), and Salesforce.
- Requires 3-5 years of experience in content creation and project management.
- Requires in-depth knowledge on the electronics supply chain industry and experience with SaaS.
- Solves complex problems; takes a new perspective using existing solutions
- Works independently; receives minimal guidance
- Acts as a resource for colleagues with less experience
- Represents the level at which career may stabilize for many years or even until retirement
- Contributes to process improvements
- Typically resolves problems using existing solutions
- Provides informal guidance to junior staff
- Works with minimal guidance
- Hybrid if in Colorado: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.
- Fully remote for other locations listed: Must be able to travel to an Arrow office location as requested by Arrow leadership.
- Typically requires 5–7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- And more!
Annual Hiring Range/Hourly Rate:
$87,900.00 - $137,500.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
US-CO-Denver, Colorado (Panorama Arrow Building)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.
Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies.We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Customer Success Content Enablement Manager
Job Description:
Help Us Shape the Future of Supply Chain Intelligence
The global electronics supply chain isn’t getting simpler — but at SiliconExpert, we’re helping the world navigate it with confidence.
We’ve evolved from delivering data to deliveringTrusted Intelligence—connecting billions of data points to help teams anticipate risk, adapt faster, and design smarter.
To meet the moment, were expanding our Customer Experience organization.
Were looking for customer-focused professionals who are passionate about helping users succeed, thrive at the intersection of content, enablement, and customer advocacy, and believe in the power of turning customer insights into measurable outcomes.
If youre excited about shortening customers time-to-value, empowering Customer Success teams, and showcasing the real impact our solutions deliver, wed love to meet you.
Customer Success Content Enablement Manager sits at the intersection of technical writing, internal training, and customer marketing. You will own the end-to-end content ecosystem that drives user adoption, empowers our internal Customer Success (CS) and Sales team, and showcases customer ROI. Your goal is to shorten the customerstime-to-value while building a library of powerful customer success stories.
This role will project manage the content ecosystem and prepare documents related to that ecosystem. They will also be responsible for sales training (enablement) on how to prove ROI and set customers up for success.
What You’ll Be Doing:
- Leading complex cross functional.
- Leads project calls, assigns work and manages project to timeline and outcomes.
- Stakeholder management—Leads stakeholder management sessions and keeps various management abreast of potential issues by maintaining open lines of communication.
- Creation of project related process documents.
- Assist in training new and existing employees with regard to policies and procedures related to project outcomes.
- Green Belt Certified.
- PMP Certified.
- Requires experience in the following tools: HubSpot, Zendesk, Pendo (preferred), and Salesforce.
- Requires 3-5 years of experience in content creation and project management.
- Requires in-depth knowledge on the electronics supply chain industry and experience with SaaS.
- Solves complex problems; takes a new perspective using existing solutions
- Works independently; receives minimal guidance
- Acts as a resource for colleagues with less experience
- Represents the level at which career may stabilize for many years or even until retirement
- Contributes to process improvements
- Typically resolves problems using existing solutions
- Provides informal guidance to junior staff
- Works with minimal guidance
- Hybrid if in Colorado: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home.
- Fully remote for other locations listed: Must be able to travel to an Arrow office location as requested by Arrow leadership.
- Typically requires 5–7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Short-Term/Long-Term Disability Insurance
- Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
- Paid Time Off (including sick, holiday, vacation, etc.)
- Tuition Reimbursement
- Growth Opportunities
- And more!
Annual Hiring Range/Hourly Rate:
$87,900.00 - $137,500.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
US-CO-Denver, Colorado (Panorama Arrow Building)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.
Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
All Arrow job postings are for existing job vacancies.We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
See All 28 Customer Success Representative Jobs in Colorado
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Find JobsCustomer Success Representative Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Customer Success Representative Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Government & Public Sector
What Colorado Employers Look For
The qualifications that appear most often in customer success representative jobs across Colorado.
- Bachelor's degree in business, communications, or a related field preferred by most Colorado employers
- One to three years of experience in customer success, account management, or a client-facing SaaS role
- Demonstrated ability to manage a portfolio of accounts and drive product adoption and retention
- Proficiency with CRM platforms such as Salesforce, HubSpot, or Gainsight used widely in Colorado tech companies
- Strong written and verbal communication skills for cross-functional collaboration with Colorado-based sales and product teams
- Familiarity with customer health scoring, churn analysis, and renewal forecasting in a subscription-based business model
Customer Success Representative Jobs in Colorado: Frequently Asked Questions
How do you become a customer success representative in Colorado?
Customer success representative roles in Colorado require no state-issued license or exam. Most employers expect a bachelor's degree in business, communications, or a related field, along with demonstrated experience in a client-facing or account management role. Colorado's strong SaaS and technology sector means candidates who can show hands-on experience with subscription software products, customer health metrics, and onboarding workflows are most competitive. Building familiarity with platforms like Salesforce or Gainsight strengthens applications significantly.
Which companies hire customer success representatives in Colorado?
Companies currently hiring customer success representatives in Colorado include CRUSOE, Arrow Electronics, and Envoy, per current listings on Migrate Mate as of August 2026. Colorado's concentration of SaaS, cybersecurity, and fintech firms means demand is especially consistent along the Denver-Boulder technology corridor.
Which Colorado cities have the most customer success representative jobs?
Denver, Centennial, and Golden have the most customer success representative openings in Colorado. Denver leads because of its dense concentration of SaaS, cloud, and managed services headquarters, while Boulder's technology startup ecosystem generates steady demand and Colorado Springs sees openings driven by its growing cybersecurity and defense-technology employer base.
Are there remote customer success representative jobs in Colorado?
Yes, and more than most fields. Customer success work is predominantly desk-based and communication-driven, making it well suited to remote and hybrid arrangements. About 78% of customer success representative openings tied to Colorado are remote or hybrid as of August 2026, reflecting how broadly Colorado tech employers have adopted flexible work policies. Fully remote openings are most common in account management and onboarding roles at SaaS companies.
How can I get hired as a customer success representative in Colorado with little or no experience?
The most realistic entry path is moving from a customer support or technical support role into customer success, a transition many Colorado SaaS companies actively support through internal promotion. Employers like Ping Identity and Gusto have associate customer success programs that hire candidates from support backgrounds. A Salesforce Administrator certification or a Gainsight certification gives candidates a concrete edge. Applying to smaller Boulder and Denver startups that combine support and success functions is another practical way to build the portfolio larger employers look for.
Where can I find and apply to customer success representative jobs in Colorado?
You can find and apply to customer success representative jobs in Colorado on Migrate Mate, which lists current Colorado openings across the Denver metro, Boulder, Colorado Springs, and beyond. Find roles that fit your experience and apply directly to the employers posting them.
See All 28 Customer Success Representative Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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