Customer Support Jobs in Colorado
Customer Support jobs in Colorado are concentrated in technology, telecommunications, healthcare, and financial services, with openings at every level from entry-level agent to senior customer experience manager. Denver, Colorado Springs, and Aurora are the busiest hiring markets, anchored by employers like DISH Network, Charles Schwab, and United Airlines. The most in-demand specialties right now are technical support, SaaS customer success, and healthcare patient services. Find a role that fits below and apply directly.
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Entity: CSL Plasma
Job Category: Plasma Operations
Job Family: Plasma Center Operations
Job Type: Part Time
Location: Northglenn, Colorado, United States
Employer Reference: R-295977
Job Description
- Responsible for preparing the donor, donor area and equipment for the pheresis process.
- Prepares the autopheresis machine for the pheresis process.
- Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
- Disconnects the donor when the process is complete.
- Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
- Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
- Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
- Alerts Group Leader or Supervisor of donor flow issues.
- Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
- Understands the policies and procedures associated with hyper immune programs at the center if applicable.
- Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
- Maintains confidentiality of all personnel, donor and center information.
- May be cross-trained in other areas to meet the needs of the business.
- Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
- Perform job-related duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience
- Must be able to perform basic math calculations
Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.
The expected base pay for this position at hiring is $16.61/hour - $19.65/hour. Please note this wage range reflects what CSL expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.
About CSL Plasma
CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/.
Our Benefits
For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
See All 26 Customer Support Jobs in Colorado
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Find Customer Support JobsCustomer Support Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Customer Support Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring



Top Industries Hiring
- Technology & Software
What Colorado Employers Look For
The qualifications that appear most often in customer support jobs across Colorado.
- High school diploma or equivalent required for most entry-level customer support positions
- Proven experience resolving customer inquiries via phone, email, or live chat
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills in a professional setting
- Ability to multitask across multiple support channels in a fast-paced environment
- Familiarity with de-escalation techniques and customer retention best practices
Customer Support Jobs in Colorado: Frequently Asked Questions
How do you become a customer support in Colorado?
Customer support roles in Colorado require no state-issued license, so the path runs through education and demonstrated skills rather than a credentialing board. Most employers accept a high school diploma or GED for entry-level positions, while technical support and customer success roles increasingly prefer an associate or bachelor's degree in business, communications, or a related field. Completing vendor certifications such as Salesforce Administrator or Zendesk Support Administrator strengthens applications considerably with Colorado's large tech and SaaS employer base.
Which companies hire customer supports in Colorado?
Colorado customer support roles are posted by CSL Plasma, Fivetran, and EMSER TILE and others right now, based on current listings on Migrate Mate as of November 2026. Colorado's mix of corporate headquarters, large healthcare networks, and a thriving tech sector means steady hiring across both in-office and remote customer-facing teams throughout the state.
Which Colorado cities have the most customer support jobs?
Denver, Fort Collins, and Colorado Springs post the most customer support openings in Colorado. Denver dominates because of its concentration of technology, financial services, and healthcare headquarters, while Colorado Springs benefits from a strong telecommunications and defense-adjacent services sector, and Aurora's large hospital systems and logistics employers generate consistent demand for patient and client-facing support roles.
Are there remote customer support jobs in Colorado?
Yes, and more than most fields. Customer support is one of the roles most commonly performed remotely because the work centers on phone, chat, and email rather than physical presence. About 54% of customer support openings tied to Colorado are remote or hybrid as of November 2026, reflecting how broadly employers have adopted distributed support teams. Technical support and SaaS customer success positions account for the largest share of fully remote listings.
How can I get hired as a customer support in Colorado with little or no experience?
The most realistic entry path is applying directly to seasonal or part-time customer service associate roles, which large Colorado employers like DISH Network, Kaiser Permanente Colorado, and Charles Schwab hire for regularly without requiring prior experience. Retail and hospitality work in Denver or Colorado Springs counts as relevant customer-facing experience and is widely accepted. Completing a free Zendesk or Salesforce Trailhead certification before applying gives candidates a concrete, verifiable skill that separates them from other entry-level applicants.
Where can I find and apply to customer support jobs in Colorado?
You can find and apply to customer support jobs in Colorado on Migrate Mate, which lists current openings from employers hiring across the state right now. Search the listings to find roles that match your experience level, preferred location, and work format, then apply directly to the ones that fit.
See All 26 Customer Support Jobs in Colorado
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