Customer Support Jobs in Colorado
Customer Support jobs in Colorado are concentrated in technology, telecommunications, healthcare, and financial services, with openings at every level from entry-level agent to senior customer experience manager. Denver, Colorado Springs, and Aurora are the busiest hiring markets, anchored by employers like DISH Network, Charles Schwab, and United Airlines. The most in-demand specialties right now are technical support, SaaS customer success, and healthcare patient services. Find a role that fits below and apply directly.
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Showing 5 of 36+ Customer Support jobs
Job Number: 817
Salary: $19.62 - $29.41
Department/Office: Human Services
Division: Community & Child Support Services
Location: 14980 E. Alameda Dr., Aurora, CO, 80012
Job Type: Hourly Full-Time
Posting Date: 09/24/2026
Closing Date: 09/29/2026
The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.
Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families.
Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)
ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.
The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.
* Applicant must list job duties for each previous position. Applications missing this information will not be considered, and a resume along is not sufficient.*
GENERAL DESCRIPTION OF JOB:
The Customer Support Specialist is the first point of contact for all clients needing assistance within the Community & Child Support Services Division (CCSS) of Arapahoe County’s Human Services Department. This position provides exceptional customer service and a wide variety of administrative duties associated with the efficient operations of CCSS.
DUTIES:
- Provides quality customer service and serves as a first point of contact to clients of CCSS Division.
- Assists clients with paperwork, applications, referrals, answers questions and provides direction, and conducts research.
- Performs document management duties, such as analyzing and screen documentation/applications for accuracy and performing data entry and recordkeeping activities of all necessary information.
- Utilizes various departmental computer systems for research, input, and tracking of relevant information.
- Performs administrative activities that support the operations of CCSS, which may include duties such as: creating/typing correspondences, answering phones, filing, data entry, creating and collating information packets, mail distribution, and records retrieval.
- Provides cross functional coverage when necessary and determined by Supervisor.
REQUIREMENTS:
Skills, Abilities and Competencies:
- Demonstrated ability to provide professional level customer service to a diverse population in a fast-paced environment.
- Demonstrated ability to utilize computers and systems proficiently.
- Quality driven and high attention to detail.
- Exposure and/or knowledge of governmental policies/procedures as it relates to Human Services and Child Welfare is highly desired.
- Exposure and/or knowledge to the Two-Generation Approach is highly desired.
Behavioral Competencies (these are required for all positions at ACG):
- Accountability
- Accessibility
- Inclusivity
- Integrity
Education and Experience:
- High School diploma or equivalent
- 2+ years’ experience in customer service/administrative type role
- A combination of education and work experience that satisfy the requirements of the job may be considered.
Pre-Employment Additional Requirements:
- Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
- Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
Post-Employment Requirements:
Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.
WORK ENVIRONMENT:
Work is generally confined to a standard office environment.
PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.
- Spends 90% of the time sitting and 10% of the time either standing or walking.
- Occasionally lifts, carries, pulls or pushes up to 20 lbs.
- Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
- Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
- Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
- Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
- Visual capacity enabling constant use of computer or other work-related equipment.
Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch
Privacy Rights 24
https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Privacy%20Act%20Statement.pdf
Privacy Rights 25
https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Noncriminal%20Justice%20Applicant%20Privacy%20Rights.pdf
** Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities.
** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.
Job Number: 817
Salary: $19.62 - $29.41
Department/Office: Human Services
Division: Community & Child Support Services
Location: 14980 E. Alameda Dr., Aurora, CO, 80012
Job Type: Hourly Full-Time
Posting Date: 09/24/2026
Closing Date: 09/29/2026
The Arapahoe County government serves its communities in ways both obvious and obscure. As the beating heart of local and regional government, we’re here for our neighbors on their best days—and their worst. We share our residents’ goals of preserving our quality of life and strive to be the place we’re proud to call home.
Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families.
Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)
ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.
The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.
* Applicant must list job duties for each previous position. Applications missing this information will not be considered, and a resume along is not sufficient.*
GENERAL DESCRIPTION OF JOB:
The Customer Support Specialist is the first point of contact for all clients needing assistance within the Community & Child Support Services Division (CCSS) of Arapahoe County’s Human Services Department. This position provides exceptional customer service and a wide variety of administrative duties associated with the efficient operations of CCSS.
DUTIES:
- Provides quality customer service and serves as a first point of contact to clients of CCSS Division.
- Assists clients with paperwork, applications, referrals, answers questions and provides direction, and conducts research.
- Performs document management duties, such as analyzing and screen documentation/applications for accuracy and performing data entry and recordkeeping activities of all necessary information.
- Utilizes various departmental computer systems for research, input, and tracking of relevant information.
- Performs administrative activities that support the operations of CCSS, which may include duties such as: creating/typing correspondences, answering phones, filing, data entry, creating and collating information packets, mail distribution, and records retrieval.
- Provides cross functional coverage when necessary and determined by Supervisor.
REQUIREMENTS:
Skills, Abilities and Competencies:
- Demonstrated ability to provide professional level customer service to a diverse population in a fast-paced environment.
- Demonstrated ability to utilize computers and systems proficiently.
- Quality driven and high attention to detail.
- Exposure and/or knowledge of governmental policies/procedures as it relates to Human Services and Child Welfare is highly desired.
- Exposure and/or knowledge to the Two-Generation Approach is highly desired.
Behavioral Competencies (these are required for all positions at ACG):
- Accountability
- Accessibility
- Inclusivity
- Integrity
Education and Experience:
- High School diploma or equivalent
- 2+ years’ experience in customer service/administrative type role
- A combination of education and work experience that satisfy the requirements of the job may be considered.
Pre-Employment Additional Requirements:
- Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
- Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
Post-Employment Requirements:
Will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check.
WORK ENVIRONMENT:
Work is generally confined to a standard office environment.
PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.
- Spends 90% of the time sitting and 10% of the time either standing or walking.
- Occasionally lifts, carries, pulls or pushes up to 20 lbs.
- Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
- Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
- Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
- Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
- Visual capacity enabling constant use of computer or other work-related equipment.
Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch
Privacy Rights 24
https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Privacy%20Act%20Statement.pdf
Privacy Rights 25
https://arapahoeco.gov/Human%20Resources/Work%20for%20Arapahoe%20County/Noncriminal%20Justice%20Applicant%20Privacy%20Rights.pdf
** Arapahoe County does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, sexual orientation or any other status protected under the law. It is our intention that all qualified applicants be given equal opportunity in any term, condition, or privilege of employment and that selection decisions are based on job-related factors. Arapahoe County is committed to making employment accessible to persons with disabilities.
** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.
See All 36 Customer Support Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Customer Support JobsCustomer Support Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Customer Support Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
- Manufacturing
What Colorado Employers Look For
The qualifications that appear most often in customer support jobs across Colorado.
- High school diploma or equivalent required for most entry-level customer support positions
- Proven experience resolving customer inquiries via phone, email, or live chat
- Proficiency with CRM platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills in a professional setting
- Ability to multitask across multiple support channels in a fast-paced environment
- Familiarity with de-escalation techniques and customer retention best practices
Customer Support Jobs in Colorado: Frequently Asked Questions
How do you become a customer support in Colorado?
Customer support roles in Colorado require no state-issued license, so the path runs through education and demonstrated skills rather than a credentialing board. Most employers accept a high school diploma or GED for entry-level positions, while technical support and customer success roles increasingly prefer an associate or bachelor's degree in business, communications, or a related field. Completing vendor certifications such as Salesforce Administrator or Zendesk Support Administrator strengthens applications considerably with Colorado's large tech and SaaS employer base.
Which companies hire customer supports in Colorado?
Colorado customer support roles are posted by CSL Plasma, Yes Energy, and Fivetran and others right now, based on current listings on Migrate Mate as of September 2026. Colorado's mix of corporate headquarters, large healthcare networks, and a thriving tech sector means steady hiring across both in-office and remote customer-facing teams throughout the state.
Which Colorado cities have the most customer support jobs?
Denver, Boulder, and Colorado Springs post the most customer support openings in Colorado. Denver dominates because of its concentration of technology, financial services, and healthcare headquarters, while Colorado Springs benefits from a strong telecommunications and defense-adjacent services sector, and Aurora's large hospital systems and logistics employers generate consistent demand for patient and client-facing support roles.
Are there remote customer support jobs in Colorado?
Yes, and more than most fields. Customer support is one of the roles most commonly performed remotely because the work centers on phone, chat, and email rather than physical presence. About 57% of customer support openings tied to Colorado are remote or hybrid as of September 2026, reflecting how broadly employers have adopted distributed support teams. Technical support and SaaS customer success positions account for the largest share of fully remote listings.
How can I get hired as a customer support in Colorado with little or no experience?
The most realistic entry path is applying directly to seasonal or part-time customer service associate roles, which large Colorado employers like DISH Network, Kaiser Permanente Colorado, and Charles Schwab hire for regularly without requiring prior experience. Retail and hospitality work in Denver or Colorado Springs counts as relevant customer-facing experience and is widely accepted. Completing a free Zendesk or Salesforce Trailhead certification before applying gives candidates a concrete, verifiable skill that separates them from other entry-level applicants.
Where can I find and apply to customer support jobs in Colorado?
You can find and apply to customer support jobs in Colorado on Migrate Mate, which lists current openings from employers hiring across the state right now. Search the listings to find roles that match your experience level, preferred location, and work format, then apply directly to the ones that fit.
See All 36 Customer Support Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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