Support Lead Jobs in Colorado
Support Lead jobs in Colorado are in steady demand, with openings concentrated in technology, telecommunications, healthcare operations, and financial services across a workforce that values both technical depth and team leadership. Denver, Colorado Springs, and Boulder account for the largest share of hiring, where employers such as Comcast, Centura Health, and Arrow Electronics maintain substantial support operations. The most consistent openings are in IT support leadership, customer experience management, and technical helpdesk supervision. See the openings below and apply to the ones that match your experience.
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Job Description
Roles & Responsibilities
- Engineering-Level Diagnostics & Resolution: Provide advanced diagnostics for GE Vernova Control Systems (MKVIe, EX2100e/EX2100, and LS2100e/LS2100) via secure remote connectivity. Leverage the Remote Service Gateway (RSG) to analyze live HMI data and drive high-complexity issues to rapid resolution for both RDS and TSA contracts.
- Customer Engagement: Serve as a trusted technical interface for global customers and regional teams, maintaining professional communication and delivering clear operational guidance during high-urgency events.
- Performance Accountability: Take personal ownership of individual case metrics and KPIs, ensuring your technical output consistently aligns with our global 24/7 responsiveness standards.
- Process, Documentation & Improvement: Own and refine technical documentation (Work Instructions) while proactively identifying and implementing Lean improvement to increase remote resolution velocity.
- Technical Knowledge Sharing: Act as a technical resource for the team by facilitating knowledge-sharing, providing peer-to-peer coaching to elevate collective expertise.
- Cross-Functional Technical Bridge: Serve as a technical conduit between RDS and adjacent functions (M&D, Engineering, Commercial).
Required Qualifications
- Education: Bachelor’s Degree in Electrical Engineering, Controls Engineering, Automation, or a related technical discipline from an accredited institution.
- Technical Experience: Minimum of 5 years of professional experience in power generation control systems.
- Product Knowledge: Hands-on experience with GE Vernova MKVIe Controls, Excitation systems (EX2100e/EX2100), and static starter systems (LS2100e/LS2100).
- Remote Troubleshooting: Proven experience troubleshooting complex control system issues in remote support environments.
- Availability: Ability to participate in a global coverage rotation to support 24/7 service delivery commitments.
Desired Characteristics
- Hands-on Depth: Background in heavy-duty gas & steam operations, HMI, networking, and generator protection.
- Remote Competency: Proficiency in leveraging diagnostic tools and secure remote connectivity (e.g., RSG) to resolve issues without physical presence.
- Lean Mindset: Demonstrated success in identifying process gaps and implementing technical Work Instructions (WIs) or diagnostic improvements.
- Collaboration: Experience working within a global matrix organization; ability to partner across M&D, Engineering, and Commercial functions.
- Adaptability: Self-motivated and capable of managing multiple high-priority cases while remaining flexible to shifting operational demands.
- Technical Proficiency: Familiarity with industrial communication protocols (Modbus, OPC, TCP/IP) and cybersecurity standards.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
For candidates applying to a U.S. based position, the pay range for this position is between $91,400.00 and $152,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on September 25, 2026.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
Job Description
Roles & Responsibilities
- Engineering-Level Diagnostics & Resolution: Provide advanced diagnostics for GE Vernova Control Systems (MKVIe, EX2100e/EX2100, and LS2100e/LS2100) via secure remote connectivity. Leverage the Remote Service Gateway (RSG) to analyze live HMI data and drive high-complexity issues to rapid resolution for both RDS and TSA contracts.
- Customer Engagement: Serve as a trusted technical interface for global customers and regional teams, maintaining professional communication and delivering clear operational guidance during high-urgency events.
- Performance Accountability: Take personal ownership of individual case metrics and KPIs, ensuring your technical output consistently aligns with our global 24/7 responsiveness standards.
- Process, Documentation & Improvement: Own and refine technical documentation (Work Instructions) while proactively identifying and implementing Lean improvement to increase remote resolution velocity.
- Technical Knowledge Sharing: Act as a technical resource for the team by facilitating knowledge-sharing, providing peer-to-peer coaching to elevate collective expertise.
- Cross-Functional Technical Bridge: Serve as a technical conduit between RDS and adjacent functions (M&D, Engineering, Commercial).
Required Qualifications
- Education: Bachelor’s Degree in Electrical Engineering, Controls Engineering, Automation, or a related technical discipline from an accredited institution.
- Technical Experience: Minimum of 5 years of professional experience in power generation control systems.
- Product Knowledge: Hands-on experience with GE Vernova MKVIe Controls, Excitation systems (EX2100e/EX2100), and static starter systems (LS2100e/LS2100).
- Remote Troubleshooting: Proven experience troubleshooting complex control system issues in remote support environments.
- Availability: Ability to participate in a global coverage rotation to support 24/7 service delivery commitments.
Desired Characteristics
- Hands-on Depth: Background in heavy-duty gas & steam operations, HMI, networking, and generator protection.
- Remote Competency: Proficiency in leveraging diagnostic tools and secure remote connectivity (e.g., RSG) to resolve issues without physical presence.
- Lean Mindset: Demonstrated success in identifying process gaps and implementing technical Work Instructions (WIs) or diagnostic improvements.
- Collaboration: Experience working within a global matrix organization; ability to partner across M&D, Engineering, and Commercial functions.
- Adaptability: Self-motivated and capable of managing multiple high-priority cases while remaining flexible to shifting operational demands.
- Technical Proficiency: Familiarity with industrial communication protocols (Modbus, OPC, TCP/IP) and cybersecurity standards.
Additional Information
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
For candidates applying to a U.S. based position, the pay range for this position is between $91,400.00 and $152,200.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on September 25, 2026.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.
See All 21 Support Lead Jobs in Colorado
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Find Support Lead JobsSupport Lead Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Support Lead Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Colorado Employers Look For
The qualifications that appear most often in support lead jobs across Colorado.
- Three or more years of experience in a technical or customer support environment
- Demonstrated experience supervising or mentoring a support team of at least five people
- Proficiency with CRM and ticketing platforms such as Salesforce, Zendesk, or ServiceNow
- Strong written and verbal communication skills for escalation handling and stakeholder updates
- Experience developing team performance metrics, reporting dashboards, or quality assurance processes
- Associate or bachelor's degree in business, information technology, or a related field preferred
Support Lead Jobs in Colorado: Frequently Asked Questions
How do you become a support lead in Colorado?
Most support lead roles in Colorado are reached by building several years of front-line support experience and then stepping into a senior individual contributor or team lead role. Colorado does not require a state-issued license for support lead positions outside of regulated industries. Employers in Colorado typically look for candidates who have held roles such as senior support specialist, support analyst, or team coordinator and who can demonstrate measurable results in coaching and process improvement.
Which companies hire support leads in Colorado?
Companies currently hiring support leads in Colorado include Five Below, KBR, and Google, per current listings on Migrate Mate as of September 2026. Colorado's strong technology corridor along the Front Range and its large healthcare systems mean that both enterprise software companies and integrated health networks are among the most active employers for this role.
Which Colorado cities have the most support lead jobs?
Denver, Colorado Springs, and Boulder have the most support lead openings in Colorado. Denver drives the largest share because it is home to regional headquarters for technology, telecom, and financial services firms, while Colorado Springs and Boulder add significant volume through defense contractors, research institutions, and mid-size tech companies that maintain dedicated support operations in those markets.
Are there remote support lead jobs in Colorado?
Yes, and more than most fields, because support lead work in technology and customer operations is well suited to distributed teams. About 29% of support lead openings tied to Colorado are remote or hybrid as of September 2026, reflecting how common fully remote support infrastructure has become at Colorado-based tech and SaaS companies. Roles that require hands-on lab or hardware support remain predominantly on-site.
How can I get hired as a support lead in Colorado with little or no experience?
The most realistic entry path is moving into a team lead or shift lead position within a company where you are already a top-performing support specialist. Large Colorado employers such as Comcast and Centura Health run internal development programs that prepare senior agents for supervisory responsibilities. Pursuing a CompTIA certification or an ITIL Foundation credential strengthens candidacy even without prior lead experience, and lateral moves from quality assurance analyst or training coordinator roles are common stepping stones in Colorado's technology and healthcare support markets.
Where can I find and apply to support lead jobs in Colorado?
You can find and apply to support lead jobs in Colorado on Migrate Mate, which lists current Colorado openings. Search the roles that fit your background and apply directly to the ones that match your experience level and preferred location or work arrangement.
See All 21 Support Lead Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Support Lead Jobs