Senior Customer Success Engineer Jobs in Colorado
Senior Customer Success Engineer jobs in Colorado are concentrated in Denver, Boulder, and Colorado Springs, where established technology employers like Salesforce, Oracle, and Ping Identity maintain major offices and consistently recruit for this level. The role demands deep expertise in enterprise software implementation, API integration, and post-sale technical consulting, with companies expecting candidates who can lead complex accounts independently. Colorado's thriving SaaS and cloud infrastructure sector makes it one of the more active markets in the Mountain West for this seniority level. Find a role that fits below and apply directly.
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Showing 5 of 37+ Senior Customer Success Engineer jobs
At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
The application window will be open until at least November 18th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description (and additional job description)
As a Customer Acquisition Manager (CAM) for our Success Managers (SM) and Retail Sales team, you will help develop and manage the day-to-day execution of the market-level strategy for your teams. You will be charged with leading these teams towards achieving their goals. You will report into the Head of Sales for the area and also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner.
In this role, you'll:
- Onboard, manage, and lead the local retail and success manager teams, overseeing daily/weekly meetings, training, and field coaching to ensure delivery of team objectives and results.
- Analyze and leverage deep insights from team performance metrics to actively identify and drive systemic improvements in deal conversion and monthly activity goal attainment.
- Proactively oversee and influence Multi-Dwelling Unit (MDU) property penetration rates and trends, utilizing internal tools and reporting to identify growth opportunities for future emphasis, and implement modifications to go-to-market strategies independently.
- Drive operational excellence by taking ownership of the No Property Left Behind (NPLB) process, identifying process gaps, and initiating changes with cross-functional partners to ensure flawless property management execution and business efficiency.
- Serve as the primary local strategic partner for the national retail manager and retail vendor, managing the relationship to influence vendor performance, negotiate local initiatives, and secure best practices for all retail locations.
- Identify and communicate complex areas of improvement for field escalation resolution, working with the local Tech Ops team to initiate and drive changes that improve service delivery beyond the existing SLA targets.
- Interpret and synthesize complex local market insights and sales data to create reports and recommendations that influence the strategic decisions of the local Head of Sales and Regional Leadership.
- Identify, secure, and execute high-impact local market sponsorships and community events to generate sales leads and deepen brand presence.
- Oversee all operational aspects of an assigned physical kiosk/retail location. Responsibilities include adhering to the location's lease, ensuring proper staffing, and guaranteeing high-quality customer service and sales execution.
At a minimum we'd like you to have:
- Bachelor's degree or equivalent practical sales, business or marketing experience.
- 4 years of experience in a sales role.
- 2 years of experience in sales management or operations, including experience onboarding, training, and coaching sales representatives.
- Experience with CRM tools (Salesforce, Hubspot, etc.) and spreadsheet software (e.g., Excel, Google Sheets) for data organization, analysis, and generating insights to inform sales performance, operational improvements, and make informed business decisions.
- Experience written and verbal communication to persuade and update internal and external stakeholders regularly.
- Ability to work non-standard working hours as needed including nights and weekends.
It's preferred if you have:
- Experience managing a variety of extended workforce teams in the telecom industry.
- Experience converting existing properties to bulk deals.
- Experience managing the property funnel from access agreement to install ready.
- Experience managing daily operations, projects, and tasks to completion with minimal guidance.
The US base salary for this full-time position is $110,600 - $134,300 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
gFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we're growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.
The application window will be open until at least November 18th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.
This role is not eligible for immigration sponsorship.
Role Description (and additional job description)
As a Customer Acquisition Manager (CAM) for our Success Managers (SM) and Retail Sales team, you will help develop and manage the day-to-day execution of the market-level strategy for your teams. You will be charged with leading these teams towards achieving their goals. You will report into the Head of Sales for the area and also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner.
In this role, you'll:
- Onboard, manage, and lead the local retail and success manager teams, overseeing daily/weekly meetings, training, and field coaching to ensure delivery of team objectives and results.
- Analyze and leverage deep insights from team performance metrics to actively identify and drive systemic improvements in deal conversion and monthly activity goal attainment.
- Proactively oversee and influence Multi-Dwelling Unit (MDU) property penetration rates and trends, utilizing internal tools and reporting to identify growth opportunities for future emphasis, and implement modifications to go-to-market strategies independently.
- Drive operational excellence by taking ownership of the No Property Left Behind (NPLB) process, identifying process gaps, and initiating changes with cross-functional partners to ensure flawless property management execution and business efficiency.
- Serve as the primary local strategic partner for the national retail manager and retail vendor, managing the relationship to influence vendor performance, negotiate local initiatives, and secure best practices for all retail locations.
- Identify and communicate complex areas of improvement for field escalation resolution, working with the local Tech Ops team to initiate and drive changes that improve service delivery beyond the existing SLA targets.
- Interpret and synthesize complex local market insights and sales data to create reports and recommendations that influence the strategic decisions of the local Head of Sales and Regional Leadership.
- Identify, secure, and execute high-impact local market sponsorships and community events to generate sales leads and deepen brand presence.
- Oversee all operational aspects of an assigned physical kiosk/retail location. Responsibilities include adhering to the location's lease, ensuring proper staffing, and guaranteeing high-quality customer service and sales execution.
At a minimum we'd like you to have:
- Bachelor's degree or equivalent practical sales, business or marketing experience.
- 4 years of experience in a sales role.
- 2 years of experience in sales management or operations, including experience onboarding, training, and coaching sales representatives.
- Experience with CRM tools (Salesforce, Hubspot, etc.) and spreadsheet software (e.g., Excel, Google Sheets) for data organization, analysis, and generating insights to inform sales performance, operational improvements, and make informed business decisions.
- Experience written and verbal communication to persuade and update internal and external stakeholders regularly.
- Ability to work non-standard working hours as needed including nights and weekends.
It's preferred if you have:
- Experience managing a variety of extended workforce teams in the telecom industry.
- Experience converting existing properties to bulk deals.
- Experience managing the property funnel from access agreement to install ready.
- Experience managing daily operations, projects, and tasks to completion with minimal guidance.
The US base salary for this full-time position is $110,600 - $134,300 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.
#LI-DNI
gFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).
It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.
See All 37 Senior Customer Success Engineer Jobs in Colorado
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Find JobsSenior Customer Success Engineer Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Senior Customer Success Engineer Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Technology & Software
What Colorado Employers Look For
The qualifications that appear most often in senior customer success engineer jobs across Colorado.
- Bachelor's degree in computer science, engineering, or a related technical discipline
- Five or more years in customer success, solutions engineering, or technical account management
- Hands-on experience with SaaS platforms, APIs, and enterprise software integrations
- Proven ability to manage complex customer escalations and drive measurable retention outcomes
- Strong communication skills for translating technical concepts to executive and non-technical audiences
- Familiarity with CRM tools such as Salesforce and customer success platforms like Gainsight or Totango
Senior Customer Success Engineer Jobs in Colorado: Frequently Asked Questions
How do you become a senior customer success engineer in Colorado?
Most senior customer success engineers in Colorado advance through a combination of a technical bachelor's degree and several years of hands-on experience in SaaS or enterprise software environments. Colorado does not require a state-issued license for this role. Employers in Denver and Boulder typically look for candidates who have held titles like solutions engineer, technical account manager, or customer success manager before stepping into a senior individual contributor position.
How much do senior customer success engineers make in Colorado?
Senior customer success engineers in Colorado earn a median of about $139,990 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $83,420 for the lowest 10% to over $203,230 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire senior customer success engineers in Colorado?
Companies currently hiring senior customer success engineers in Colorado include Datadog, Autodesk, and Propeller, per current listings on Migrate Mate as of November 2026. Colorado's strong concentration of SaaS headquarters and regional technology offices means openings appear consistently across the year rather than in isolated hiring cycles.
Which Colorado cities have the most senior customer success engineer jobs?
Denver, Englewood, and Westminster account for the largest share of senior customer success engineer openings in Colorado. Denver leads because of its dense cluster of technology company headquarters and regional offices, while Boulder attracts openings tied to its established startup and enterprise software ecosystem, and Colorado Springs draws volume from defense technology and government-adjacent software firms based there.
Are there remote senior customer success engineer jobs in Colorado?
Yes, and more than most fields. Senior customer success engineering is a desk-based, client-facing role that translates well to distributed work. About 92% of senior customer success engineer openings tied to Colorado are remote or hybrid as of November 2026, reflecting how broadly Colorado-based tech employers have embraced flexible arrangements. Strategic account reviews, technical onboarding, and platform troubleshooting are the parts of the role most commonly performed fully remote.
How can I get hired as a senior customer success engineer in Colorado with little or no experience?
The most realistic entry path is landing a junior customer success or technical support role at one of Colorado's mid-size SaaS companies, then building toward the senior level internally. Denver and Boulder employers like Zayo, Trimble, and Ping Identity routinely hire associate customer success engineers and support engineers as starting points. Building proficiency in a major CRM platform and earning a Salesforce Administrator or Gainsight certification gives candidates a concrete edge when applying to these entry positions.
Where can I find and apply to senior customer success engineer jobs in Colorado?
You can find and apply to senior customer success engineer jobs in Colorado on Migrate Mate, which lists current Colorado openings for this role. Find roles that fit your experience and apply directly to the ones that interest you.
See All 37 Senior Customer Success Engineer Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
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