Customer Service Representative Jobs in Colorado
Customer Service Representative jobs in Colorado are in strong demand, with openings concentrated in retail, financial services, telecommunications, and healthcare administration across the Denver metro, Colorado Springs, and Aurora. Major employers with lasting hiring footprints in the state include DISH Network, Charles Schwab, and Centura Health, all of which maintain significant customer-facing operations here. The most sought-after specializations are technical support, healthcare patient services, and financial account management. Find a role that fits below and apply directly.
Find JobsOverview
Showing 5 of 197+ Customer Service Representative jobs
Customer Service Representative
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
- Paid Weekly
- Continuous Training
- Supportive Team Culture
- Company match 401K
- Medical/Dental/Vision
- Paid Time Off – 6 Paid Holiday
- Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
- Explain and educate customers on repair process on a high level, including insurance claim information and processes.
- Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
- Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
- Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
- May assist in customer communication throughout the repair process.
- Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
- Follow up on all DRP assignments present and past to maintain sales for the center.
- Maintain DRP logbooks and Enterprise ARMS daily.
- Secure proper payments
- Assist with reconciling invoices to payables report daily and monthly (as applicable)
- Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
- Perform other administrative tasks and duties as required to successfully meet the needs of the business.
- Other duties as assigned.
Qualifications
- Must be at least 18 years of age.
- Previous experience in customer service, sales, or other related fields is preferred.
- Must have a valid driver's license and be eligible for coverage under company insurance policy.
- Effective communication (written and verbal) and interpersonal skills are required.
- Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone’s efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call (450)500-6808 . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Customer Service Representative
Classic Collision is now hiring a Customer Service Representative. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
- Paid Weekly
- Continuous Training
- Supportive Team Culture
- Company match 401K
- Medical/Dental/Vision
- Paid Time Off – 6 Paid Holiday
- Rewarding Work
Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.
Responsibilities
- Explain and educate customers on repair process on a high level, including insurance claim information and processes.
- Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
- Coordinate Rental Car /Tow companies to provide one-stop service to all customers.
- Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
- May assist in customer communication throughout the repair process.
- Monitor DRP assignments, estimate/repair appointments and capture rates of assignments.
- Follow up on all DRP assignments present and past to maintain sales for the center.
- Maintain DRP logbooks and Enterprise ARMS daily.
- Secure proper payments
- Assist with reconciling invoices to payables report daily and monthly (as applicable)
- Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
- Perform other administrative tasks and duties as required to successfully meet the needs of the business.
- Other duties as assigned.
Qualifications
- Must be at least 18 years of age.
- Previous experience in customer service, sales, or other related fields is preferred.
- Must have a valid driver's license and be eligible for coverage under company insurance policy.
- Effective communication (written and verbal) and interpersonal skills are required.
- Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
Behaviors/Competencies
Integrity-Respect and accountability at every level and every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit and supports everyone’s efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.
Classic Collision is an Equal Opportunity Employer:
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations:
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call (450)500-6808 . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
See All 197+ Customer Service Representative Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find JobsCustomer Service Representative Jobs by City in Colorado
Where Colorado roles are concentrated, by current openings.
Customer Service Representative Job Market in Colorado
A snapshot from current Colorado openings, updated as new roles post.
Who's Hiring
- State Farm68
- Planet Fitness11
- Circle K6
- Alpine Bank5
- Web Team Associates5
Top Industries Hiring
- Insurance58
- Automotive14
- Transportation & Logistics13
- E-Commerce & Online Marketplaces11
- Retail8
What Colorado Employers Look For
The qualifications that appear most often in customer service representative jobs across Colorado.
- High school diploma or GED equivalent required by most Colorado employers
- One or more years of customer-facing experience in retail, call center, or support
- Proficiency with CRM platforms such as Salesforce or Zendesk
- Strong written and verbal communication skills in a professional setting
- Ability to handle high call or ticket volume in a fast-paced environment
- Bilingual Spanish and English skills preferred for many Colorado metro employers
Customer Service Representative Jobs in Colorado: Frequently Asked Questions
How do you become a customer service representative in Colorado?
Most customer service representative roles in Colorado require a high school diploma or equivalent and no state-issued license. Employers typically look for demonstrated communication skills and prior experience in retail, hospitality, or administrative support. Many Colorado employers, including those in healthcare and financial services, offer paid on-the-job training. Completing a business communication or customer relations certificate through a Colorado community college can give candidates a practical edge.
Which companies hire customer service representatives in Colorado?
Employers hiring customer service representatives in Colorado right now include State Farm, Planet Fitness, and Circle K, based on current listings on Migrate Mate as of July 2026. Colorado's mix of corporate headquarters, healthcare systems, and telecom companies creates steady, year-round demand for customer-facing roles at multiple experience levels.
Which Colorado cities have the most customer service representative jobs?
Denver, Colorado Springs, and Aurora have the most customer service representative openings in Colorado. The Denver metro leads because it is home to large financial services firms, telecommunications companies, and healthcare networks that maintain substantial customer support operations, while Colorado Springs and Aurora contribute openings tied to military-adjacent services, regional retail headquarters, and growing healthcare campuses.
Are there remote customer service representative jobs in Colorado?
Yes, and more than most fields. Customer service representative work is well suited to remote environments because it primarily involves phone, chat, and email communication rather than hands-on tasks. About 8% of customer service representative openings tied to Colorado are remote or hybrid as of July 2026, reflecting strong employer adoption across the state. Technical support and financial account services roles tend to have the highest share of fully remote positions.
How can I get hired as a customer service representative in Colorado with little or no experience?
The most realistic entry path is applying to retail, hospitality, or front-desk roles at Colorado employers such as large grocery chains, hotel groups, or community health centers, which routinely hire candidates without formal customer service experience. DISH Network and Charles Schwab both run structured new-hire training programs at their Colorado operations that accept candidates with no prior industry background. Completing a customer service or business communication certificate through Front Range Community College or Pikes Peak State College also strengthens an application.
Where can I find and apply to customer service representative jobs in Colorado?
You can find and apply to customer service representative jobs in Colorado on Migrate Mate, which lists current Colorado openings updated regularly. Search the listings to find roles that match your experience level, preferred location, and work arrangement, then apply directly to the ones that fit.
See All 197+ Customer Service Representative Jobs in Colorado
Find roles in Colorado that match your experience and apply in just a few clicks.
Find Jobs