H-1B Visa Parts Advisor Jobs
Parts Advisor jobs at H-1B visa-sponsoring employers typically require the position to be structured around degree-level duties in supply chain management, logistics, or business operations. Sponsoring employers file a Labor Condition Application with DOL and an I-129 petition with USCIS, covering your status for up to three years.
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Get Access To All JobsINTRODUCTION
The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
ROLE AND RESPONSIBILITIES
- Demonstrate and execute the warranty return process
- Understand, explain, and execute the shipping process and how to package parts before final shipment
- Understand what channel planning is, and understand how channel planning works
- Understand, explain, and execute indirect purchasing through Coupa
- Understand and explain KPI's and metrics and their significance
- Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
- Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
- Identify and order the correct part needed for any repair
- Source or look up and understand parts assemblies / subassemblies
- Physically and systematically receive parts and/or allocate back orders
- Physically and systematically BIN parts
- Understand, execute and explain the Rivian BIN scheme
- Identify damages, shortages, overages, incorrect parts, and no stock
- Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
- Demonstrate and execute daily counts and understand the intended use of the tool
- Understand, execute and able to explain pre pulling parts for upcoming appointments
- Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
- The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
- Explain services and provide an exceptional customer experience
- Utilize a forklift in required areas for transporting and organization of parts
- The ability and willingness to learn about Rivian's safety requirements
- List and explain the 5S stages and methodology
- Provide exceptional service to all customers using Rivian Guiding Principles
BASIC QUALIFICATIONS
- High School Diploma, GED, or other recognized high school equivalency credential preferred
- Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
- Strong communication, organizational and time management skills
- Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
- Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
- Basic mathematic skills to prepare and transact estimates and payments
- Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
- HS Diploma or GED preferred
- 2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.
INTRODUCTION
The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. If you're able to think quickly on your feet, love to solve operational problems, possess high level of organization and attention to detail, and have a passion for adventure, then we want you on the team. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset.
ROLE AND RESPONSIBILITIES
- Demonstrate and execute the warranty return process
- Understand, explain, and execute the shipping process and how to package parts before final shipment
- Understand what channel planning is, and understand how channel planning works
- Understand, explain, and execute indirect purchasing through Coupa
- Understand and explain KPI's and metrics and their significance
- Identify and resolve common discrepancies in parts procurement, review for human error transactions and collaborate to improve processes and learn
- Comfortably communicates with technicians and leads to promote clear communication channels. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers
- Identify and order the correct part needed for any repair
- Source or look up and understand parts assemblies / subassemblies
- Physically and systematically receive parts and/or allocate back orders
- Physically and systematically BIN parts
- Understand, execute and explain the Rivian BIN scheme
- Identify damages, shortages, overages, incorrect parts, and no stock
- Utilize and navigate the following programs and documentation - SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems
- Demonstrate and execute daily counts and understand the intended use of the tool
- Understand, execute and able to explain pre pulling parts for upcoming appointments
- Understands all pay types (Goodwill, Customer Pay, Internal, etc.) and use cases
- The ability and willingness to learn and gain an understanding of Rivian's maintenance scheduling
- Explain services and provide an exceptional customer experience
- Utilize a forklift in required areas for transporting and organization of parts
- The ability and willingness to learn about Rivian's safety requirements
- List and explain the 5S stages and methodology
- Provide exceptional service to all customers using Rivian Guiding Principles
BASIC QUALIFICATIONS
- High School Diploma, GED, or other recognized high school equivalency credential preferred
- Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms
- Strong communication, organizational and time management skills
- Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Remains flexible and responsive to changing conditions
- Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment
- Basic mathematic skills to prepare and transact estimates and payments
- Physical exertion may be required to perform occupational tasks (sitting for 8 or more hours in a day, standing for up to two hours at a time for 8 or more hours a day, walking, bending, kneeling, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 85 lbs)
- Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
- Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
- Minimum age of 21
- Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
- HS Diploma or GED preferred
- 2 – 3 years in a Customer Facing Service role, material handling / inventory management or equivalent. Experience in a Fast-Paced Environment or a equivalent combination of education and experience.
See all H-1B Visa Parts Advisor Jobs
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Parts Advisor
Frame your credentials around supply chain
A Parts Advisor role qualifies as a specialty occupation only when tied to a bachelor's degree in supply chain management, logistics, or business. Pull your transcripts and map your coursework to inventory systems, procurement, or operations management before applying.
Look up prevailing wages before negotiating
Use the OFLC Wage Search to find the DOL prevailing wage for your specific job location before any offer conversation. Your employer's LCA must certify they'll pay at least that wage level, so knowing the floor protects you during salary discussions.
Target employers with active LCA filing history
Find Parts Advisor roles at companies that have already filed Labor Condition Applications for this occupation. Migrate Mate shows employers with verified H-1B LCA filing history by role and city, so you're not cold-approaching companies with no sponsorship track record.
Confirm the job description before the I-129 is filed
USCIS scrutinizes whether a Parts Advisor role genuinely requires a specific bachelor's degree. Review the job description with your employer before they file the I-129 and confirm it emphasizes degree-level duties like demand forecasting, vendor negotiations, or ERP systems management.
Get a separate LCA for each worksite
If your employer assigns you to multiple dealership locations or distribution centers, each worksite needs its own certified LCA filed with DOL. Don't assume a single petition covers locations added after the original filing, even temporarily.
Start the extension process well before year three
Your H-1B status covers up to three years initially, extendable to a six-year maximum. File the extension with USCIS at least six months before your I-94 expires to stay covered by cap-gap rules and avoid any gap in authorized employment.
H-1B Visa Parts Advisor: Frequently Asked Questions
Does a Parts Advisor role qualify as an H-1B specialty occupation?
Not automatically. A Parts Advisor position qualifies only when the employer structures it around duties that normally require at least a bachelor's degree in a directly related field, such as supply chain management, logistics, or business operations. Roles focused primarily on counter service, manual inventory pulls, or customer-facing parts sales without degree-level analytical responsibilities will not meet USCIS's specialty occupation standard.
Which employers sponsor H-1B visas for Parts Advisor jobs?
Employers most likely to sponsor are large automotive groups, OEM parts distributors, and fleet operations companies that run centralized supply chain functions requiring degree-level staff. Migrate Mate lists employers with verified H-1B LCA filing history by occupation and location, so you can identify which companies have actually sponsored roles in this category rather than guessing based on company size alone.
What documents do I need before my employer files the H-1B petition?
Your employer needs your official degree transcripts, a credential evaluation if your degree is from outside the United States, and a detailed job description that maps your duties to your field of study. USCIS may issue a Request for Evidence if the degree-to-role connection isn't clearly established, so having a credential evaluation that explains your coursework in supply chain or logistics terms is worth preparing in advance.
Can my employer transfer my H-1B if I move to a different parts department location?
Moving to a new worksite within the same metro area may be covered under existing LCA rules, but a different city or state requires a new certified LCA before you start work there. Your employer must also post the LCA notice at the new location for ten business days. Don't start working at an unlisted site until DOL certifies the updated LCA.
How does the H-1B annual cap affect Parts Advisor roles?
Most Parts Advisor roles at private employers fall under the standard H-1B cap, which means your petition must be selected before USCIS can approve it. The cap selection rules have changed recently, so check current USCIS guidance for the latest registration process. Cap-exempt employers, such as certain nonprofit research organizations or universities, can file year-round without waiting for selection.