Senior Level Head of Payments Jobs
Senior level head of payments jobs place experienced professionals in charge of payments strategy, infrastructure decisions, and the cross-functional teams and initiatives that drive execution at scale. Openings concentrate in Technology & Software, Banking & Financial Services, and Retail, with a mix of on-site, hybrid, and remote roles available from employers like JPMorganChase, Whatnot, and Truist hiring at this level now.
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Who we are looking for
We are looking for a Payments Business Risk Management Executive, Senior Vice President to lead and steward the first-line risk and control agenda across the firm’s global Payments business.
This senior executive will operate as a strategic partner to the Head of Payments and the Head of Business Controls & Enterprise Resiliency, with a dual reporting relationship that ensures close alignment between Payments business priorities and the firm’s broader risk, control and resiliency agenda.
The successful candidate will bring deep experience in financial services, payments and/or business risk management, combined with the executive presence and commercial judgment required to influence senior leaders across a complex global organization.
Why this role is important to us
Payments represents a critical component of the firm’s global operating environment, supporting high-volume, time-sensitive and highly regulated activities across multiple markets, platforms and clients.
As the Payments business continues to modernize its platforms, operating models and capabilities, this role will ensure that risk management and controls are embedded into business strategy, transformation and day-to-day execution.
The role will provide senior first-line risk leadership across enterprise-wide Payments while partnering closely with Business Controls & Enterprise Resiliency, Risk, Compliance, Technology, Product and Operations.
What you will be responsible for
Business Risk & Control Leadership
- Lead and steward the first-line risk and control agenda for enterprise-wide Payments globally, ensuring risks are identified, assessed, monitored, mitigated and appropriately escalated.
- Serve as the senior Business Risk Management partner to the Head of Payments, providing strategic advice and constructive challenge on business, operational and transformation priorities.
- Ensure appropriate risk, controls and governance for this critical business service and related processes across the firm
- Maintain a comprehensive view of the Payments risk profile across platforms, products, processes and geographies.
- Drive consistent and sustainable risk and control practices across the global Payments organization.
- Establish effective governance, reporting, issue management and escalation mechanisms for material risks and control matters.
Transformation, Resiliency & Regulatory
- Provide risk leadership and challenge across Payments transformation, including technology modernization, automation, platform change and operating model redesign.
- Partner with Product, Technology and Operations to ensure risk and control requirements are embedded in new capabilities and material change programs.
- Strengthen operational resilience across critical Payments services and ensure appropriate consideration of technology, process and third-party dependencies.
- Lead first-line engagement on significant issues, including root-cause analysis, remediation and sustainable risk reduction.
- Partner with Risk, Compliance, Legal and Internal Audit and support regulatory examinations, audits and other reviews relating to Payments.
- Represent the Payments risk and control agenda in senior governance and risk forums.
Leadership & Culture
- Promote strong first-line ownership and an effective risk and control culture throughout Payments.
- Build trusted relationships across business, product, technology and control functions and influence outcomes in a highly matrixed global organization.
- Lead and develop a high-performing Payments Business Risk Management team, building strong capabilities, accountability and succession
- Play a key leadership role in Business Controls and resiliency organisation, developing best practices, innovation and standards
- Act as a change leader, balancing appropriate risk management with the commercial and strategic objectives of the Payments business.
What we value
At Senior Vice President level, we are looking for an established leader who combines strong risk and control expertise with deep business understanding and executive influence.
The successful candidate will demonstrate:
- Significant leadership experience in financial services, with experience across payments, transaction banking, banking operations, operational risk or first-line business risk management.
- Deep understanding of operational and non-financial risk, controls, governance, issue management and remediation.
- Strong understanding of complex, high-volume and time-critical payment environments.
- Experience supporting major technology, operational or business transformation programs within regulated financial services.
- Proven ability to partner with and constructively challenge senior executives while maintaining a pragmatic and commercially focused approach.
- Ability to operate effectively in a dual-reporting, highly matrixed global organization.
- Strong understanding of regulatory expectations and operational resilience within financial services.
- Experience engaging with senior Risk, Compliance, Audit and regulatory stakeholders.
- Excellent executive communication, influencing and stakeholder-management skills.
- Demonstrated ability to lead through complexity, ambiguity and significant organizational change.
Qualifications & Experience
- 15+ years of relevant financial services experience, including significant senior leadership experience.
- Experience in Payments, Treasury Services, Transaction Banking, Banking Operations, Business Risk Management or related areas strongly preferred.
- Demonstrated experience leading risk and control agendas across complex global businesses or platforms.
- Experience providing risk leadership for significant business and technology transformation.
- Strong people leadership and talent development experience.
- Graduate degree or equivalent professional experience; relevant risk, finance or business qualifications are advantageous.
Salary Range:
$225 000 - $337 500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home .
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Who we are looking for
We are looking for a Payments Business Risk Management Executive, Senior Vice President to lead and steward the first-line risk and control agenda across the firm’s global Payments business.
This senior executive will operate as a strategic partner to the Head of Payments and the Head of Business Controls & Enterprise Resiliency, with a dual reporting relationship that ensures close alignment between Payments business priorities and the firm’s broader risk, control and resiliency agenda.
The successful candidate will bring deep experience in financial services, payments and/or business risk management, combined with the executive presence and commercial judgment required to influence senior leaders across a complex global organization.
Why this role is important to us
Payments represents a critical component of the firm’s global operating environment, supporting high-volume, time-sensitive and highly regulated activities across multiple markets, platforms and clients.
As the Payments business continues to modernize its platforms, operating models and capabilities, this role will ensure that risk management and controls are embedded into business strategy, transformation and day-to-day execution.
The role will provide senior first-line risk leadership across enterprise-wide Payments while partnering closely with Business Controls & Enterprise Resiliency, Risk, Compliance, Technology, Product and Operations.
What you will be responsible for
Business Risk & Control Leadership
- Lead and steward the first-line risk and control agenda for enterprise-wide Payments globally, ensuring risks are identified, assessed, monitored, mitigated and appropriately escalated.
- Serve as the senior Business Risk Management partner to the Head of Payments, providing strategic advice and constructive challenge on business, operational and transformation priorities.
- Ensure appropriate risk, controls and governance for this critical business service and related processes across the firm
- Maintain a comprehensive view of the Payments risk profile across platforms, products, processes and geographies.
- Drive consistent and sustainable risk and control practices across the global Payments organization.
- Establish effective governance, reporting, issue management and escalation mechanisms for material risks and control matters.
Transformation, Resiliency & Regulatory
- Provide risk leadership and challenge across Payments transformation, including technology modernization, automation, platform change and operating model redesign.
- Partner with Product, Technology and Operations to ensure risk and control requirements are embedded in new capabilities and material change programs.
- Strengthen operational resilience across critical Payments services and ensure appropriate consideration of technology, process and third-party dependencies.
- Lead first-line engagement on significant issues, including root-cause analysis, remediation and sustainable risk reduction.
- Partner with Risk, Compliance, Legal and Internal Audit and support regulatory examinations, audits and other reviews relating to Payments.
- Represent the Payments risk and control agenda in senior governance and risk forums.
Leadership & Culture
- Promote strong first-line ownership and an effective risk and control culture throughout Payments.
- Build trusted relationships across business, product, technology and control functions and influence outcomes in a highly matrixed global organization.
- Lead and develop a high-performing Payments Business Risk Management team, building strong capabilities, accountability and succession
- Play a key leadership role in Business Controls and resiliency organisation, developing best practices, innovation and standards
- Act as a change leader, balancing appropriate risk management with the commercial and strategic objectives of the Payments business.
What we value
At Senior Vice President level, we are looking for an established leader who combines strong risk and control expertise with deep business understanding and executive influence.
The successful candidate will demonstrate:
- Significant leadership experience in financial services, with experience across payments, transaction banking, banking operations, operational risk or first-line business risk management.
- Deep understanding of operational and non-financial risk, controls, governance, issue management and remediation.
- Strong understanding of complex, high-volume and time-critical payment environments.
- Experience supporting major technology, operational or business transformation programs within regulated financial services.
- Proven ability to partner with and constructively challenge senior executives while maintaining a pragmatic and commercially focused approach.
- Ability to operate effectively in a dual-reporting, highly matrixed global organization.
- Strong understanding of regulatory expectations and operational resilience within financial services.
- Experience engaging with senior Risk, Compliance, Audit and regulatory stakeholders.
- Excellent executive communication, influencing and stakeholder-management skills.
- Demonstrated ability to lead through complexity, ambiguity and significant organizational change.
Qualifications & Experience
- 15+ years of relevant financial services experience, including significant senior leadership experience.
- Experience in Payments, Treasury Services, Transaction Banking, Banking Operations, Business Risk Management or related areas strongly preferred.
- Demonstrated experience leading risk and control agendas across complex global businesses or platforms.
- Experience providing risk leadership for significant business and technology transformation.
- Strong people leadership and talent development experience.
- Graduate degree or equivalent professional experience; relevant risk, finance or business qualifications are advantageous.
Salary Range:
$225 000 - $337 500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
For a full overview, visit https://hrportal.ehr.com/statestreet/Home .
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Discover more information on jobs at StateStreet.com/careers
Read our CEO Statement
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Senior Level Head of Payments Jobs: Frequently Asked Questions
How do I get a senior level head of payments job?
Employers at this level look for candidates who have owned end-to-end payments programs, not just contributed to them. Demonstrable experience leading payment platform migrations, managing vendor relationships, and setting compliance frameworks carries the most weight. Candidates who can show measurable outcomes, such as improved authorization rates or reduced fraud losses, and who have mentored payments specialists or led cross-functional teams, have a clear edge over generalist applicants.
Which companies hire senior level head of paymentss?
Companies hiring senior level head of paymentss right now include JPMorganChase, Whatnot, and Truist, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from fintechs, large retailers, financial institutions, and enterprise platforms that run high-volume or complex payment operations requiring dedicated senior leadership.
Are there remote senior level head of payments jobs?
Yes, though availability varies by company size and payment infrastructure complexity. About 38% of senior level head of payments openings are remote or hybrid as of November 2026, reflecting broader flexibility in leadership roles across fintech and technology-forward employers. Fully on-site positions still appear most often at regulated financial institutions and companies managing sensitive payment infrastructure that requires in-person oversight.
What makes a head of payments role senior level?
A senior level head of payments role is defined by ownership of the full payments function, including strategy, vendor selection, compliance posture, and technology roadmap. These roles require independently setting direction rather than executing against a plan handed down from above. Senior candidates are also expected to mentor payments managers and specialists, influence executive stakeholders, and lead significant initiatives like payment system overhauls or market expansions.
Which industries hire the most senior level head of paymentss?
Senior Level head of payments roles concentrate in Technology & Software, Banking & Financial Services, and Retail, based on current listings on Migrate Mate as of November 2026. These sectors drive the most hiring because they process high transaction volumes, operate under strict regulatory requirements, or are actively investing in modernizing payment infrastructure, all of which demand experienced, senior-level payments leadership.