Hospital Service Technician Jobs in Connecticut

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.

ROLE AND RESPONSIBILITIES:

Performs a wide variety of patient care tasks utilizing a Patient Focused Care model. Follows standardized procedures prescribed in a clinical pathway, including activities related to direct care, diagnostic testing, patient transport and documentation, as directed by RN.

Essential Job Functions and Responsibilities:

Patient Care:

• Assists with bathing and personal hygiene.
• Assists with lifting, moving and ambulation, applying principles of good body mechanics.
• Assists with elimination; records output.
• Provides nourishments to patients as directed by the RN; assists with meals, records output. Reports changes in patients' condition to RN in a timely manner.
• Answers call lights promptly and relays information to the appropriate staff.
• Obtains and records vital signs as directed.
• Records accurately and appropriately all I & O and interventions.
• Practices and maintains aseptic technique.
• Adheres to all safety precautions.
• Adheres to Universal Precautions.
• Provides care appropriate to the age of each patient served.

Patient Related Activities:

• Updates patient status boards as required.
• Updates patients on ED status every fifteen minutes.
• Accompanies patients on discharge as requested.
• Collects specimens as directed and delivers to lab as requested.
• Assists with pre-operative care as directed by an RN.
• Weighs patients and assists with bed weights as requested.
• Assists with post-mortem care as directed.
• Independently performs EKGs.
• Performs selected respiratory procedures including pulse oximetry, spirometry and others as directed. Independently performs phlebotomy as directed.
• Enters orders into the computer as requested.
• Independently assists with suturing.

Unit Supply/Maintenance:

• Maintains a clean and safe unit environment.
• Follows procedures for securing repairs.
• Stocks rooms and maintains adequate inventories as set by par levels.
• Routinely rotates stock, adhering to procedure/policies regarding dated items.
• Assists with putting supplies away in the store room.

Clerical Duties:

• Answers telephone, relays messages accurately and in a timely manner.
• Copies and faxes records as requested.
• Transfers patients' personal effects including valuables as needed.
• Performs other secretarial functions as directed.
• Accurately performs order entry in a timely manner.

Communication and Interpersonal Skills:

• Applies effective verbal and nonverbal communication skills. Is receptive and approachable. Follows proper channels of communication.
• Collaborates effectively with other team members to meet patient/family needs.
• Selects appropriate environment to express feelings and frustrations.
• Demonstrates professional conduct, courtesy and respect.

Professional Obligations:

• Demonstrates dependability by reporting to work on time and when scheduled. Demonstrates flexibility in meeting unit staffing needs.
• Utilizes available work time effectively. Satisfactorily complete basic assignments within given time frame and with minimal supervision.
• Promotes a positive image of the unit institution.
• Upholds Patient Bill of Rights.
• Maintains confidentiality.

EDUCATIONAL / MINIMUM REQUIREMENTS:

• Basic life Support (BLS) required at time of hire.
• High School Diploma or equivalent.
• Active CNA certificate or;
• Two (2) years of experience in a role as a PCA, Ed Tech or CNA in acute or long term care or;
• 3rd year BSN student who has completed two clinical rotations, or;
• Medical Assistant or;
• EMT.

State/Federal Mandated Licensure or Certification Requirements:

• BLS at time of Hire.

Bristol Hospital Mandated Educational Requirements:

• General orientation at time of hire. Accucheck, BLS, Fire/Safety/Infection Control annually, PERT, Restraint Protocol, 1:1 Observation Protocol. Health Care.
• BLS from American Heart Association or American Red Cross. Additional cross-training as appropriate to perform diverse job duties. Successfully complete all training programs as determined by the Hospital. Other unit based competencies/skills as required.

SPECIAL REQUIREMENTS:

• Knowledge of basic patient care procedures and medical terminology. Ability to work as part of a team. Data entry and documentation skills.

Physical Requirements:

• Significant walking, bending, stooping, patient lifting and positioning. Manual dexterity for phlebotomy and data entry.

WORK ENVIRONMENT:

• Normal patient care environment. Exposure to patient fluids and waste. Rapid pace and variable environment.

Cognitive Requirements:

• Mental flexibility to perform diverse duties involved in patient care. Good communication skills, written and oral, and ability to follow written and oral instruction.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.