Senior Level HR Technology Manager Jobs
Senior level hr technology manager jobs place experienced professionals in charge of HR systems strategy, platform governance, and the cross-functional teams that deliver technology-driven workforce solutions. Roles are concentrated across Insurance, Technology & Software, and Electronics & Hardware, with a mix of on-site, hybrid, and remote opportunities, and employers like CVS Health, Apple, and 6sense hiring at this level now.
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Join a dynamic team of HR professionals in the Apple People Services and Technology organization, focused on providing outstanding employee service using enterprise technology solutions. The People Product Management (PPM) team is looking for an experienced ServiceNow HRSD Functional Architect to drive product delivery, platform governance, and functional design strategy for our ServiceNow HRSD platform.
Description
In this role, you will act as a key functional guide and partner—bridging the gap between business strategy, user experience, and technical execution. Rather than a pure developer or system-configuration role, this is a **product delivery and platform governance** role. You will be responsible for defining functional requirements, mapping efficient workflows, and governing the product roadmap. You will work in lockstep with our IS&T partners, who hold technical and architecture authority, to translate human resource needs into scalable, elegant platform experiences. The ideal candidate has a deep understanding of ServiceNow HRSD modules, excels at process-mapping and partner collaboration, and is comfortable guiding delivery teams in a fast-paced environment.
Minimum Qualifications
- 7+ years of experience in ServiceNow HRSD , with deep functional knowledge of modules such as Case and Knowledge Management, Employee Center (ESC), Employee Journeys, or Employee Document Management (EDMS).
- ServiceNow Certified Implementation Specialist (CIS) – HRSD** or Certified System Administrator (CSA).
- Familiarity with ServiceNow platform capabilities, including Flow Designer, Agent Workspace, Advanced Work Assignment (AWA), and system integration patterns.
- Familiarity with HR systems ecosystems** (e.g., Workday, case routing, and document-retention workflows).
- Demonstrated experience in product delivery and platform governance, specifically managing functional backlogs, writing user stories, and steering delivery timelines.
- Proven success in managing external contractors or consultants to deliver functional specifications and platform configurations.
- Outstanding relationship management skills, with a track record of partnering closely with engineering/IT organizations (IS&T) to ship high-quality enterprise tools.
- Strong communication and facilitation skills, with the ability to advocate for user experience while navigating technical feasibility.
- Education: Bachelor’s degree in Business Administration, Management Information Systems, Human Resources, or related field.
Preferred Qualifications
- Masters Degree
- Certifications in Agile/Scrum** (e.g., CSPO, CSM) or Project Management (PMP) are a plus.
- ServiceNow Certified Technical Architect (CTA)
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.
Join a dynamic team of HR professionals in the Apple People Services and Technology organization, focused on providing outstanding employee service using enterprise technology solutions. The People Product Management (PPM) team is looking for an experienced ServiceNow HRSD Functional Architect to drive product delivery, platform governance, and functional design strategy for our ServiceNow HRSD platform.
Description
In this role, you will act as a key functional guide and partner—bridging the gap between business strategy, user experience, and technical execution. Rather than a pure developer or system-configuration role, this is a **product delivery and platform governance** role. You will be responsible for defining functional requirements, mapping efficient workflows, and governing the product roadmap. You will work in lockstep with our IS&T partners, who hold technical and architecture authority, to translate human resource needs into scalable, elegant platform experiences. The ideal candidate has a deep understanding of ServiceNow HRSD modules, excels at process-mapping and partner collaboration, and is comfortable guiding delivery teams in a fast-paced environment.
Minimum Qualifications
- 7+ years of experience in ServiceNow HRSD , with deep functional knowledge of modules such as Case and Knowledge Management, Employee Center (ESC), Employee Journeys, or Employee Document Management (EDMS).
- ServiceNow Certified Implementation Specialist (CIS) – HRSD** or Certified System Administrator (CSA).
- Familiarity with ServiceNow platform capabilities, including Flow Designer, Agent Workspace, Advanced Work Assignment (AWA), and system integration patterns.
- Familiarity with HR systems ecosystems** (e.g., Workday, case routing, and document-retention workflows).
- Demonstrated experience in product delivery and platform governance, specifically managing functional backlogs, writing user stories, and steering delivery timelines.
- Proven success in managing external contractors or consultants to deliver functional specifications and platform configurations.
- Outstanding relationship management skills, with a track record of partnering closely with engineering/IT organizations (IS&T) to ship high-quality enterprise tools.
- Strong communication and facilitation skills, with the ability to advocate for user experience while navigating technical feasibility.
- Education: Bachelor’s degree in Business Administration, Management Information Systems, Human Resources, or related field.
Preferred Qualifications
- Masters Degree
- Certifications in Agile/Scrum** (e.g., CSPO, CSM) or Project Management (PMP) are a plus.
- ServiceNow Certified Technical Architect (CTA)
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant
At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple’s workplace
Learn about reasonable accommodations for job applicants
Apple accepts applications to this posting on an ongoing basis.
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Senior Level HR Technology Manager Jobs: Frequently Asked Questions
How do I get a senior level hr technology manager job?
Candidates who land senior level roles typically demonstrate end-to-end ownership of HR technology transformations, including vendor selection, implementation, and post-launch adoption. Employers at this level look for experience leading cross-functional teams, managing enterprise platforms like Workday, SAP SuccessFactors, or Oracle HCM, and translating business requirements into scalable technology roadmaps. A history of measurable outcomes, such as improved system adoption rates or reduced administrative overhead, gives candidates a clear edge.
Which companies hire senior level hr technology managers?
Companies hiring senior level hr technology managers right now include CVS Health, Apple, and 6sense, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to concentrate among large enterprises, consulting firms, and technology companies that run complex, multi-system HR environments requiring dedicated senior leadership to own strategy and execution.
Are there remote senior level hr technology manager jobs?
Yes, though availability varies by employer and platform scope. About 0% of senior level hr technology manager openings are remote or hybrid as of November 2026, reflecting the systems-focused nature of the work and the growing comfort large organizations have with distributed HR technology leadership. Roles requiring on-site presence typically involve hands-on implementation oversight or close collaboration with HR operations teams.
What makes a hr technology manager role senior level?
Senior level hr technology manager roles are defined by strategic ownership rather than task execution. At this stage, professionals set the HR technology roadmap, make platform and vendor decisions with significant budget implications, and lead other team members or project workstreams. The work involves navigating stakeholder relationships across HR, IT, and Finance, and the expectation is that you drive outcomes independently rather than receiving close direction from above.
Which industries hire the most senior level hr technology managers?
Senior Level hr technology manager roles concentrate in Insurance, Technology & Software, and Electronics & Hardware, based on current listings on Migrate Mate as of November 2026. These sectors tend to operate at the scale where managing HR data, compliance requirements, and workforce complexity demands dedicated senior technology leadership rather than a generalist HR function handling systems as a secondary responsibility.