Mid Level Human Resources Operations Manager Jobs

INTRODUCTION

We are seeking a detail-oriented and experienced HR Generalist, Benefits & Operations to manage the day-to-day administration of the Company's employee benefits and leave programs while providing general HR support as needed. This role serves as a primary resource for employees regarding benefits and leave matters and partners closely with employees, managers, vendors, and the HR team to ensure accurate, timely, and compliant administration of HR processes. The ideal candidate brings strong benefits administration experience, a solid generalist HR background, exceptional organizational skills, and the ability to independently manage assigned processes and responsibilities. This position requires strong attention to detail, sound judgment, and the ability to handle sensitive employee information with professionalism and discretion.

MAIN RESPONSIBILITIES AND TASKS

Benefits & Leave Administration

- Serve as the primary administrator and subject matter resource for the Company's employee benefit programs, including medical, dental, vision, life insurance, disability, flexible spending accounts, and retirement plans.
- Manage day-to-day benefits administration, including enrollments, qualifying life events, status changes, terminations, employee inquiries, and annual Open Enrollment activities.
- Administer the Company's 401(k) and other retirement benefit programs, including employee transactions, vendor coordination, compliance requirements, and issue resolution.
- Partner with benefits brokers, carriers, third-party administrators, and other vendors to resolve employee issues and support ongoing benefits administration.
- Review and reconcile benefits invoices, maintain accurate benefits records in ADP Workforce Now, and support benefits audits, ACA reporting, required notices, and other compliance activities.
- Administer and manage leave of absence programs, including FMLA, CFRA, PDL, PPL, ADA accommodations, and disability leaves, including eligibility, documentation, required notices, tracking, and return-to-work processes.
- Research applicable requirements and develop, document, and recommend processes and procedures for leave and accommodation programs, including reviewing and updating existing processes as needed.
- Coordinate the ADA interactive process with employees, managers, and third-party vendors as appropriate and provide guidance regarding applicable leave policies and procedures.
- Prepare and distribute employee communications related to benefits, leave, plan changes, and enrollment activities.
- Monitor changes in applicable federal, state, and local laws and regulations affecting benefits, leave, retirement plans, and other assigned areas, and communicate relevant updates to the HR team.
- Identify opportunities to improve benefits and leave processes, accuracy, efficiency, and the employee experience.

General HR Support

- Support recruiting efforts with a primary focus on candidate sourcing and identifying qualified candidates for open positions.
- Provide general HR support to employees, managers, and the HR team, applying general HR knowledge and experience to routine and moderately complex matters outside of benefits and leave.
- Support employee engagement initiatives, company events, and HR programs, including coordination, communications, and other administrative support as needed.
- Assist with HR projects, process improvements, system enhancements, and other department priorities as needed.
- Provide cross-functional support across HR functions as the needs of the department evolve.

HR Systems, Reporting & Compliance

- Maintain accurate employee, benefits, and leave data within ADP Workforce Now and other applicable systems.
- Process and maintain HRIS transactions related to benefits, leave, employee changes, and other assigned HR processes.
- Generate recurring and ad hoc reports related to benefits, leave, headcount, and other HR information.
- Conduct regular audits to identify and resolve data discrepancies and support accurate HR records.
- Develop and maintain procedures, documentation, and process standards for benefits, leave, and other assigned HR processes.
- Support compliance with applicable federal, state, and local laws and regulations related to benefits, leave, insurance, and employee recordkeeping.
- Support internal and external audits by providing accurate documentation, records, and reports.

REQUIRED QUALIFICATIONS

- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5+ years of progressive HR experience, with significant experience in benefits administration and leave management.
- Strong hands-on experience administering employee benefit programs, including health and welfare plans and retirement plans.
- Strong knowledge and experience with leave administration, including FMLA, CFRA, PDL, PPL, and ADA accommodations.
- Experience working with HRIS platforms; ADP Workforce Now strongly preferred.
- Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Word.

PREFERRED QUALIFICATIONS

- General knowledge and experience across core HR functions, including employee relations, onboarding/offboarding, performance management, and HRIS administration.
- Experience working with benefits brokers, carriers, third-party administrators, and other HR vendors.
- Strong attention to detail and a high level of accuracy in data management, reporting, and documentation.
- Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee matters with professionalism and discretion.
- Strong analytical, problem-solving, and organizational skills with the ability to manage multiple priorities and deadlines.
- Excellent communication and interpersonal skills with the ability to effectively support employees, managers, and external vendors.
- Ability to work independently, take ownership of assigned responsibilities, and manage processes from start to finish.

Physical Requirements

- Ability to work in a primarily office-based role.
- Ability to sit for extended periods while working on a computer, phone, and other office equipment.
- Ability to communicate effectively in person, over the phone, and via email.
- Occasional standing, walking, and lifting of up to 15 lbs as needed for office or administrative tasks.

ABOUT INTELLIAN:

Intellian is the world’s leading provider of satellite antennas and terminals, with a mission to empower connectivity so connectivity can empower the world. We are driven by a passion for innovation and agile responsiveness to customer needs. As the crucial link between satellite networks and millions of people on Earth, Intellian’s leading technology and antennas empower global connectivity across oceans and continents, organizations, and communities. Strategic thinking, an obsession with quality, and a proven ability to deliver enable Intellian to invent for the future, creating mutual success for partners and customers as the world’s connectivity needs evolve.

BENEFITS:

We offer a comprehensive benefits package, including flexible time off and paid holidays. Eligible employees also have access to medical, dental, and vision insurance, as well as short-term and long-term disability coverage. A 401(k) plan with employer safe harbor contributions is available. Additional compensation elements, such as annual performance-based bonuses, may be offered depending on the role.