Internal Service Advisor Jobs
Internal Service Advisor jobs are open across automotive, equipment, financial services, and utilities sectors, from entry-level to senior and team-lead roles, with specializations in warranty processing, customer-facing service writing, and parts coordination. See the openings below and apply to the ones that match your experience.
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Showing 5 of 28+ Internal Service Advisor jobs
We have an experienced team here that will be happy to assist with any questions you may have during your workday. This team is hardworking and has a very positive attitude about their jobs and we will expect no less from any new member of the team.
Key Responsibilities include but are not limited to:- Write and distribute all internal repair orders
- Monitor all open repair order recommendations (Loopmein and CDK)
- Order, pull and bill all necessary parts for repair orders
- Maintain parts stocking levels
- Perform bin counts as directed
- Handle vendors and we owe tickets
- Work directly with technicians and used vehicle department to maximize efficiency
- Close all completed repair orders daily
- Maximize gross profit on parts
- Assist with taking vehicles to/from main dealership when needed
- Fill in at the back/front parts counter as necessary including rotating Saturday shifts
- Any other duties as assigned
- Excellent organization and communication (written and verbal) skills with a strong attention to detail
- Basic computer skills (Windows, Internet, Email, Parts catalogs, etc.)
- Must be able to lift up to 50 pounds repeatedly through the course of the day without assistance
- Ability to calculate figures and amounts such as discounts, commissions, percentages, etc.
- Squat and stand for extended periods of time
- Must have held a valid driver's license for at least 1 year
- This is a full-time position
- Shifts alternate between employees
- Open Monday – Saturday 7:00 AM to 6:00 PM
- Rotating Saturdays from 7:00 AM to 6:00 PM
- Off on Sunday
- Starting at $48,000 (not including bonuses)
CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional - Be Transformational
We do what we say we're going to do
We encourage and support each other
We're committed to continuous growth
View benefit details here: https://www.continentalautomotivegroup.com/cagaustin/website/HRBenefits/CAG_Benefits2.png
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations Every Fall
Employer Percentage Matching for 401k
Employer Paid Parental Leave
Employer Paid Employee Assistance Program
5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
- 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
14 Paid Time Off Vacation Days/Year (1 year - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7+ years)
Annual Christmas Bonus Based on Tenure
Annual Technician Flag Hour Bonuses ($.25 for Express Tech Hr, $.50 for Main Line Tech Hr, $1 for Master Tech Hr)
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Vehicle Purchase Program
Employee Discounts on Collision Repair, Parts, and Service
Bi-Weekly Pay Periods, Paid on Fridays
Holidays: Thanksgiving, Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
$200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.
We have an experienced team here that will be happy to assist with any questions you may have during your workday. This team is hardworking and has a very positive attitude about their jobs and we will expect no less from any new member of the team.
Key Responsibilities include but are not limited to:- Write and distribute all internal repair orders
- Monitor all open repair order recommendations (Loopmein and CDK)
- Order, pull and bill all necessary parts for repair orders
- Maintain parts stocking levels
- Perform bin counts as directed
- Handle vendors and we owe tickets
- Work directly with technicians and used vehicle department to maximize efficiency
- Close all completed repair orders daily
- Maximize gross profit on parts
- Assist with taking vehicles to/from main dealership when needed
- Fill in at the back/front parts counter as necessary including rotating Saturday shifts
- Any other duties as assigned
- Excellent organization and communication (written and verbal) skills with a strong attention to detail
- Basic computer skills (Windows, Internet, Email, Parts catalogs, etc.)
- Must be able to lift up to 50 pounds repeatedly through the course of the day without assistance
- Ability to calculate figures and amounts such as discounts, commissions, percentages, etc.
- Squat and stand for extended periods of time
- Must have held a valid driver's license for at least 1 year
- This is a full-time position
- Shifts alternate between employees
- Open Monday – Saturday 7:00 AM to 6:00 PM
- Rotating Saturdays from 7:00 AM to 6:00 PM
- Off on Sunday
- Starting at $48,000 (not including bonuses)
CAG is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed. We encourage all interested candidates to submit an application.
Core Values:
Transformational Not Transactional - Be Transformational
We do what we say we're going to do
We encourage and support each other
We're committed to continuous growth
View benefit details here: https://www.continentalautomotivegroup.com/cagaustin/website/HRBenefits/CAG_Benefits2.png
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
All Continental Automotive Group Full-Time Employees Receive:
Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations Every Fall
Employer Percentage Matching for 401k
Employer Paid Parental Leave
Employer Paid Employee Assistance Program
5 Paid Bereavement Leave Days/Year for immediate family members (after 60 days)
- 5 Paid Time Off Vacation Days/Year (60 days - 1 year)
14 Paid Time Off Vacation Days/Year (1 year - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7+ years)
Annual Christmas Bonus Based on Tenure
Annual Technician Flag Hour Bonuses ($.25 for Express Tech Hr, $.50 for Main Line Tech Hr, $1 for Master Tech Hr)
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Vehicle Purchase Program
Employee Discounts on Collision Repair, Parts, and Service
Bi-Weekly Pay Periods, Paid on Fridays
Holidays: Thanksgiving, Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners - Special Occasions (Blood Drives, Birthdays, Awards, etc.)
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages, Voluntary Vision plan, Pet Insurance, and Legal Shield
$200 Donation to Charity of Your Choice with Approval
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 220-0988.
Internal Service Advisor Jobs by Experience Level
See All 28 Internal Service Advisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Internal Service Advisor JobsInternal Service Advisor Job Market
Who's Hiring
Top Industries Hiring
- Automotive
What Employers Look For
The qualifications that appear most often in internal service advisor jobs.
- One to three years of experience in automotive or equipment service writing
- Proficiency with dealer management systems such as CDK or Reynolds and Reynolds
- Strong customer communication skills for in-person and phone service consultations
- Ability to read and interpret repair orders, labor guides, and warranty documentation
- High school diploma or equivalent with preference for automotive technology coursework
- ASE Service Consultant certification or willingness to obtain it within a specified period
Tips for Your Internal Service Advisor Job Search
Tailor your resume to service workflows
Highlight your experience with repair order management, labor time guides, and service-to-parts hand-offs. Hiring managers want to see you can move a vehicle or equipment unit through the shop without bottlenecks, not just that you have customer service experience.
Apply early to roles that fit
Migrate Mate lists internal service advisor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Lead with your CSI or satisfaction scores
If you have customer satisfaction index scores or service department ratings from a previous employer, name them in your resume summary. These metrics directly signal your readiness to advisors-focused hiring panels evaluating your fit for customer-facing service roles.
Target postings by dealership or service tier
Franchise dealerships, independent shops, and OEM-certified service centers each expect different skills and certifications. Filter your search by employer type so you're applying to environments that match your existing knowledge of specific vehicle brands or equipment lines.
Prepare walkaround and upsell scenarios for interviews
Interviewers frequently ask you to role-play a service write-up or walk a customer through a recommended maintenance add-on. Practice explaining multi-point inspection findings clearly and connecting each finding to a specific customer benefit before your interview date.
Negotiate your pay structure, not just base pay
Internal service advisor compensation often includes flat-rate bonuses, service absorption incentives, or parts-sales commissions. Ask specifically how advisor bonuses are calculated and what the top performers in the shop typically earn through those structures before accepting an offer.
Internal Service Advisor Jobs: Frequently Asked Questions
Which companies are hiring the most internal service advisors?
JPMorganChase, Raymond James, and The Cigna are hiring the most internal service advisors right now, with openings concentrated in Florida, Illinois, and Ohio, based on current listings on Migrate Mate as of November 2026. High vehicle ownership rates and large dealership networks in those states tend to drive consistent advisor demand.
How many internal service advisor jobs are remote?
About 38% of internal service advisor openings are fully remote or hybrid as of November 2026, reflecting that most advisor work requires in-person vehicle or equipment inspection and customer interaction. The sub-areas most likely to offer remote flexibility are warranty claims processing and service department administrative coordination roles.
How do you become an internal service advisor?
Start by gaining hands-on familiarity with automotive or equipment service environments, either through a technician role, parts counter work, or a formal automotive technology program. Earn an ASE Service Consultant certification to signal readiness to employers. Build fluency with dealer management systems, then apply to entry-level advisor or service writer positions at franchised or independent dealerships to develop customer-facing skills.
Can you get hired as an internal service advisor with little or no experience?
Yes, some dealerships and service centers hire candidates with strong customer service backgrounds and train them on repair order systems and vehicle terminology. Focus your applications on service coordinator or service writer trainee postings, which are designed for candidates building toward a full advisor role. Demonstrating comfort with technical conversations and high-volume customer interactions compensates for limited direct advisor experience.
What does the internal service advisor interview process look like?
Most employers start with a phone screen focused on your customer service background and familiarity with service department tools. An in-person or video interview typically follows, often including a role-play scenario where you walk through writing up a customer's service visit or explaining a repair recommendation. Some dealerships add a brief skills assessment covering labor time guides or warranty documentation before extending an offer.
Where can I find and apply to internal service advisor jobs?
You can find and apply to internal service advisor jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level, employer type, and location, then apply directly to each posting that fits.
See All 28 Internal Service Advisor Jobs
Find roles that match your experience and apply in just a few clicks.
Find Internal Service Advisor Jobs