IT Manager Jobs in Worcester, MA

The Center for Applied Behavioral Instruction is a dedicated organization committed to delivering high-quality, evidence-based behavioral services to individuals with developmental, behavioral, and learning challenges. Our team specializes in applying the principles of Applied Behavior Analysis (ABA) to foster meaningful growth, independence, and an improved quality of life for every individual we serve. Job Summary
We are seeking a proactive and technically skilled IT Systems Administrator to join our dynamic team. In this vital role, you will oversee the organization’s IT infrastructure, ensuring seamless operation, security, and scalability. Your expertise will support our mission by maintaining robust system architecture, managing virtualization environments, and implementing innovative solutions that enhance our technological capabilities. If you thrive in a fast-paced environment and are passionate about optimizing IT systems, this opportunity is for you!

Key Responsibilities

· Oversee and maintain all IT systems, ensuring security, reliability, and efficiency across multiple sites

· Design and improve scalable IT infrastructure, including network architecture and cybersecurity

· Serve as the primary IT advisor to leadership on systems, software, and strategic planning

· Manage hardware/software lifecycle, inventory, and multi-site connectivity

· Administer network systems (Wi-Fi, firewalls, DNS, internet, printers)

· Oversee IT support operations and ticketing system; ensure timely issue resolution

· Maintain accurate device and asset records

· Provide technical support and basic training to staff

· Support and optimize Microsoft 365 tools (e.g., SharePoint, Teams, OneDrive)

· Communicate IT policies and updates to ensure staff awareness and compliance

· Adapt to evolving organizational needs with a proactive, solutions-focused approach

Qualifications, Education, and Experience:

· Associate’s degree or higher in Computer Information Systems or a related field, or equivalent professional experience

· 6–8 years of IT experience, preferably in an educational or nonprofit environment

· Relevant certifications (e.g., CompTIA A+, Security+) preferred

· Strong knowledge of network infrastructure and cybersecurity best practices

· Excellent troubleshooting, problem-solving, and diagnostic skills

· Strong verbal and written communication abilities

· Ability to work independently and collaboratively

· Ability to lift and carry up to 50 lbs

· Valid driver’s license

· Commitment to supporting individuals with developmental disabilities

· Flexible and adaptable to changing organizational needs

Paid Time off:

· February school break week, April school break week, week of the 4th of July, and the week between Christmas and New Year’s. Some flexibility required for various projects.

· Paid holidays including Labor Day, Columbus Day, MLK Day, Memorial Day and Wednesday-Friday the week of Thanksgiving.

· Additional 9 days of sick and personal time also available.

Benefits:

· CABI contributes approximately 75% of Health and Dental costs and 100% Vision costs for full time employees.

· Benefit coverage beginning the first day of employment.

· 401K Plan with 4% employer match, vested immediately. Participation eligible 90 days after hire.

· Ongoing training and professional development programs.

· Tuition reimbursement.

· Multiple staff events throughout the school year.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person