Senior IT Engineer Jobs in Massachusetts
Senior IT Engineer jobs in Massachusetts are in strong demand, concentrated in enterprise technology, financial services, healthcare IT, and defense contracting, with openings at every level from junior engineer through principal and staff engineer. Boston, Cambridge, and Waltham are the primary hiring centers, where established employers like Raytheon Technologies, Liberty Mutual, and Mass General Brigham consistently recruit for senior talent. The most sought-after specializations include cloud infrastructure, cybersecurity architecture, and enterprise network engineering. Find a role that fits below and apply directly.
Find Senior IT Engineer JobsOverview
Showing 5 of 49+ Senior IT Engineer jobs
- Job Category: Information Technology
- Job Type: Full time
- Reqid: J0109361
US | FL | Remote
US | TX | Remote
US | MA | Remote
US | NC | Remote
Full time
J0109361
THE OPPORTUNITY
Title: Sr. IT Application Support Analyst (Level 3 Support)
Location: US, 100% remote (Candidates must be residing in the USA).
Shifts: Open to participate in shift rotations and on-call rotations required.
Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.
Iron Mountain is seeking a skilled, highly motivated Sr. IT Application Support Analyst (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.
In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.
What You’ll Do
In this role, you will:
- Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
- Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
- Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
- Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
- Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.
What You’ll Bring
The ideal candidate will have:
- Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
- Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
- Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
- Strong experience with Linux.
- Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.
Desired Skills:
- Working knowledge of cloud application support and maintenance.
- Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
- Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
- Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
- Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
- Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).
What We Offer
Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
Reasonably expected salary range: $107,500.00 - $143,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement
Requisition: J0109361
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
- Job Category: Information Technology
- Job Type: Full time
- Reqid: J0109361
US | FL | Remote
US | TX | Remote
US | MA | Remote
US | NC | Remote
Full time
J0109361
THE OPPORTUNITY
Title: Sr. IT Application Support Analyst (Level 3 Support)
Location: US, 100% remote (Candidates must be residing in the USA).
Shifts: Open to participate in shift rotations and on-call rotations required.
Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.
Iron Mountain is seeking a skilled, highly motivated Sr. IT Application Support Analyst (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.
In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.
What You’ll Do
In this role, you will:
- Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
- Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
- Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
- Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
- Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.
What You’ll Bring
The ideal candidate will have:
- Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
- Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
- Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
- Strong experience with Linux.
- Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.
Desired Skills:
- Working knowledge of cloud application support and maintenance.
- Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
- Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
- Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
- Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
- Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).
What We Offer
Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
Reasonably expected salary range: $107,500.00 - $143,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement
Requisition: J0109361
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
See All 49 Senior IT Engineer Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Senior IT Engineer JobsSenior IT Engineer Jobs by City in Massachusetts
Where Massachusetts roles are concentrated, by current openings.
Senior IT Engineer Job Market in Massachusetts
A snapshot from current Massachusetts openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Biotechnology & Pharmaceuticals
- Consulting & Professional Services
- Accounting & Auditing
- Healthcare & Medical Services
What Massachusetts Employers Look For
The qualifications that appear most often in senior IT engineer jobs across Massachusetts.
- Bachelor's degree in computer science, information technology, or a related engineering field
- Seven or more years of hands-on experience managing enterprise IT systems and infrastructure
- Proficiency with cloud platforms such as AWS, Azure, or Google Cloud in production environments
- Relevant certifications including CISSP, CCNP, AWS Solutions Architect, or Microsoft Azure Expert
- Experience leading cross-functional IT projects and mentoring junior engineers on technical teams
- Familiarity with HIPAA, FISMA, or financial-sector compliance frameworks common in Massachusetts industries
Senior IT Engineer Jobs in Massachusetts: Frequently Asked Questions
How do you become a senior it engineer in Massachusetts?
Massachusetts does not require a state-issued license specifically for IT engineers, so the path runs through education and experience. Most employers expect a bachelor's degree in computer science, information systems, or engineering, followed by several years of progressively responsible IT infrastructure or systems work. Earning industry certifications such as CISSP, CCNP, or AWS Solutions Architect is the most direct way to qualify for senior-level postings at Massachusetts employers in finance, healthcare, and defense.
Which companies hire senior it engineers in Massachusetts?
Employers hiring senior it engineers in Massachusetts right now include Boston Consulting, MKS, and Klaviyo, based on current listings on Migrate Mate as of November 2026. Massachusetts's concentration of financial services firms, academic medical centers, and defense contractors means senior IT roles here frequently require sector-specific compliance or security experience.
Which Massachusetts cities have the most senior it engineer jobs?
Boston, Cambridge, and Waltham have the most senior it engineer openings in Massachusetts. Boston and Cambridge anchor demand through their dense clusters of financial institutions, research hospitals, and technology companies, while Waltham and Burlington draw significant hiring from the Route 128 technology corridor, home to major defense, biotech, and enterprise software employers.
Are there remote senior it engineer jobs in Massachusetts?
Yes, and more than most fields. About 85% of senior it engineer openings tied to Massachusetts are remote or hybrid as of November 2026, reflecting how much of the role centers on systems administration, cloud management, and architecture work that does not require a fixed physical location. Roles involving on-premises data center management or secure government facilities are the most likely to require in-person presence.
How can I get hired as a senior it engineer in Massachusetts with little or no experience?
The most realistic entry path is a junior IT analyst or systems administrator role at a Massachusetts employer, then building toward senior responsibilities over time. Large Massachusetts healthcare systems and universities such as Mass General Brigham and MIT regularly hire IT support and associate infrastructure engineers as entry points. Completing a cloud certification or cybersecurity credential like CompTIA Security+ while working in a help-desk or network support role gives candidates a concrete edge when applying for mid-level positions that lead to senior tracks.
Where can I find and apply to senior it engineer jobs in Massachusetts?
You can find and apply to senior it engineer jobs in Massachusetts on Migrate Mate, which lists current Massachusetts openings from employers actively hiring. Find roles that fit your experience and specialization and apply directly to each one.
See All 49 Senior IT Engineer Jobs in Massachusetts
Find roles in Massachusetts that match your experience and apply in just a few clicks.
Find Senior IT Engineer Jobs