Senior IT Engineer Jobs in Boston, MA
Senior IT Engineer jobs in Boston are concentrated in the Seaport District, Kendall Square, and the Financial District, with strong demand across biotech, financial services, and healthcare technology. Employers hiring right now include Boston Consulting, Klaviyo, and Axon. Find a role that fits below and apply directly.
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Showing 5 of 49+ Senior IT Engineer jobs
- Job Category: Information Technology
- Job Type: Full time
- Reqid: J0109361
US | FL | Remote
US | TX | Remote
US | MA | Remote
US | NC | Remote
Full time
J0109361
THE OPPORTUNITY
Title: Sr. IT Application Support Analyst (Level 3 Support)
Location: US, 100% remote (Candidates must be residing in the USA).
Shifts: Open to participate in shift rotations and on-call rotations required.
Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.
Iron Mountain is seeking a skilled, highly motivated Sr. IT Application Support Analyst (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.
In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.
What You’ll Do
In this role, you will:
- Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
- Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
- Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
- Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
- Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.
What You’ll Bring
The ideal candidate will have:
- Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
- Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
- Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
- Strong experience with Linux.
- Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.
Desired Skills:
- Working knowledge of cloud application support and maintenance.
- Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
- Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
- Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
- Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
- Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).
What We Offer
Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
Reasonably expected salary range: $107,500.00 - $143,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement
Requisition: J0109361
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
- Job Category: Information Technology
- Job Type: Full time
- Reqid: J0109361
US | FL | Remote
US | TX | Remote
US | MA | Remote
US | NC | Remote
Full time
J0109361
THE OPPORTUNITY
Title: Sr. IT Application Support Analyst (Level 3 Support)
Location: US, 100% remote (Candidates must be residing in the USA).
Shifts: Open to participate in shift rotations and on-call rotations required.
Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.
Iron Mountain is seeking a skilled, highly motivated Sr. IT Application Support Analyst (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.
In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.
What You’ll Do
In this role, you will:
- Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
- Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
- Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
- Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
- Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.
What You’ll Bring
The ideal candidate will have:
- Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
- Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
- Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
- Strong experience with Linux.
- Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.
Desired Skills:
- Working knowledge of cloud application support and maintenance.
- Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
- Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
- Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
- Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
- Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).
What We Offer
Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.
Reasonably expected salary range: $107,500.00 - $143,300.00
Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Information Technology
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement
Requisition: J0109361
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
See All 49 Senior IT Engineer Jobs in Boston
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Find Senior IT Engineer JobsSenior IT Engineer Job Market in Boston
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
Senior IT Engineer Jobs in Boston: Frequently Asked Questions
How do I get a senior it engineer job in Boston?
Boston's strongest hiring comes from its biotech corridor around Kendall Square, financial services firms in the Financial District, and the growing Seaport tech scene. Candidates with deep experience in cloud infrastructure, cybersecurity, or enterprise systems integration stand out. Networking through local tech meetups and targeting Boston-area healthcare systems, universities, and asset managers gives you a concrete edge over applicants approaching the market generically.
Which companies hire senior it engineers in Boston?
Boston senior it engineer roles are posted by Boston Consulting, Klaviyo, and Axon and others right now, based on current listings on Migrate Mate as of November 2026. Boston's hiring base skews toward large hospital systems, life sciences companies, financial institutions, and mid-size software firms with regional headquarters in the Seaport and Back Bay.
Are there remote senior it engineer jobs in Boston?
Yes, though availability depends on the specialization. About 84% of senior it engineer openings tied to Boston are remote or hybrid as of November 2026, with the share higher for roles focused on cloud architecture and software-defined infrastructure than for positions requiring hands-on data center or network hardware work. Boston's financial services and healthtech employers tend to offer hybrid arrangements rather than fully remote.
How can I get a senior it engineer job in Boston with little or no experience?
The most realistic path in Boston is moving laterally from a systems administrator or IT support role at one of the city's large hospital networks, universities, or financial firms, then building toward a senior title as you accumulate infrastructure or cloud project ownership. Targeting Boston's established biotech and life sciences companies for junior IT engineer openings, then growing within those organizations, is a common local route into senior-level work.
Which industries hire the most senior it engineers in Boston?
The sectors hiring the most senior it engineers in Boston are Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. Boston's density of world-class hospitals, asset managers, and life sciences firms creates sustained, specialized demand for senior-level IT talent across infrastructure, security, and systems engineering disciplines.
Related Jobs in Massachusetts
See All 49 Senior IT Engineer Jobs in Boston
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