IT Service Delivery Jobs in Alabama
IT Service Delivery jobs in Alabama are concentrated in Huntsville, Birmingham, and Montgomery, where defense contractors, healthcare systems, and state government agencies drive consistent demand across help desk, ITSM, and infrastructure support roles. Employers with deep Alabama footprints such as Leidos, Northrop Grumman, and Regions Bank regularly hire IT service delivery professionals at levels from entry-tier technicians to senior service managers. The most in-demand specialties across the state are ITIL process management, ServiceNow administration, and end-user support operations. Find a role that fits below and apply directly.
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Based out of Birmingham, AL, this organization is a nationwide leader in sustainable water compliance and stormwater management solutions. They are an environmentally progressive company focused on preserving natural resources and fostering a respectful, inclusive, and highly accountable workplace culture. Employees enjoy robust professional development, competitive advancement opportunities, and a supportive team environment.
Compensation & Benefits
- $21.00 – $24.00 per hour for entry-level experience, and $25.00 – $32.00 per hour for candidates with 3+ years of verified, directly related experience.
- Healthcare, vision, and dental insurance
- 401(k) retirement plan with employer matching
- Paid time off and company-paid holidays
- Weekly pay with direct deposit
- Significant growth potential, advancement opportunities, and continuous position-related training
- Lead and direct a regional team of field service technicians in maintaining and improving storm drainage systems, infrastructure, and ponds.
- Perform hands-on environmental maintenance activities, including the disposal of sediment, trash, and debris from stormwater systems.
- Operate and maintain company vehicles and equipment, including pick-up trucks, trailers, weed eaters, blowers, mowers, and chainsaws.
- Complete accurate site maintenance and inspection reports while tracking daily crew expenses.
- Mitigate flooding and erosion risks by ensuring all assigned watershed infrastructure is properly and safely serviced.
- Travel regionally 4 to 5 days a week to oversee and support various client sites (all travel expenses are fully covered by the employer).
- Proven experience operating basic landscaping and environmental maintenance equipment.
- Flexibility and willingness to travel regionally on a frequent basis.
- Capacity to perform extensive physical labor across a variety of outdoor weather conditions and terrains.
- Valid driver's license with the ability to safely drive company vehicles and maintain insurability under the corporate auto policy.
- Strong leadership skills with a commitment to maintaining a positive, respectful, and highly collaborative team culture.
- Willingness to complete pre-employment background checks, drug screenings, and driving record reviews.
- A minimum of three (3) years of verifiable, directly related industry experience is highly preferred to qualify for the enhanced compensation tier.
Based out of Birmingham, AL, this organization is a nationwide leader in sustainable water compliance and stormwater management solutions. They are an environmentally progressive company focused on preserving natural resources and fostering a respectful, inclusive, and highly accountable workplace culture. Employees enjoy robust professional development, competitive advancement opportunities, and a supportive team environment.
Compensation & Benefits
- $21.00 – $24.00 per hour for entry-level experience, and $25.00 – $32.00 per hour for candidates with 3+ years of verified, directly related experience.
- Healthcare, vision, and dental insurance
- 401(k) retirement plan with employer matching
- Paid time off and company-paid holidays
- Weekly pay with direct deposit
- Significant growth potential, advancement opportunities, and continuous position-related training
- Lead and direct a regional team of field service technicians in maintaining and improving storm drainage systems, infrastructure, and ponds.
- Perform hands-on environmental maintenance activities, including the disposal of sediment, trash, and debris from stormwater systems.
- Operate and maintain company vehicles and equipment, including pick-up trucks, trailers, weed eaters, blowers, mowers, and chainsaws.
- Complete accurate site maintenance and inspection reports while tracking daily crew expenses.
- Mitigate flooding and erosion risks by ensuring all assigned watershed infrastructure is properly and safely serviced.
- Travel regionally 4 to 5 days a week to oversee and support various client sites (all travel expenses are fully covered by the employer).
- Proven experience operating basic landscaping and environmental maintenance equipment.
- Flexibility and willingness to travel regionally on a frequent basis.
- Capacity to perform extensive physical labor across a variety of outdoor weather conditions and terrains.
- Valid driver's license with the ability to safely drive company vehicles and maintain insurability under the corporate auto policy.
- Strong leadership skills with a commitment to maintaining a positive, respectful, and highly collaborative team culture.
- Willingness to complete pre-employment background checks, drug screenings, and driving record reviews.
- A minimum of three (3) years of verifiable, directly related industry experience is highly preferred to qualify for the enhanced compensation tier.
See All 31 IT Service Delivery Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
Find IT Service Delivery JobsIT Service Delivery Jobs by City in Alabama
Where Alabama roles are concentrated, by current openings.
IT Service Delivery Job Market in Alabama
A snapshot from current Alabama openings, updated as new roles post.
Who's Hiring
- Talented Medical Solutions5T
- Voyage Health3V
- Airbus2
- Jackson Hospital2
- Huntsville Hospital Health System2
Top Industries Hiring
- Healthcare & Medical Services6
- Automotive1
- Manufacturing1
- Distribution & Wholesale1
- Construction & Real Estate1
What Alabama Employers Look For
The qualifications that appear most often in IT service delivery jobs across Alabama.
- ITIL Foundation certification or higher is required or strongly preferred
- Experience with ITSM platforms such as ServiceNow, Remedy, or Jira Service Management
- Proven ability to manage incident, problem, and change management processes
- Strong communication skills for coordinating with end users and technical teams
- Bachelor's degree in information technology, computer science, or a related field
- Familiarity with SLA management and IT performance reporting in enterprise environments
IT Service Delivery Jobs in Alabama: Frequently Asked Questions
How do you become an IT service delivery professional in Alabama?
Most IT service delivery roles in Alabama require a bachelor's degree in information technology, computer science, or a related field, paired with the ITIL Foundation certification, which is the industry-standard credential for this discipline. Alabama does not issue a state license for this role. Candidates who build hands-on experience with ServiceNow or similar ITSM platforms and earn CompTIA A+ or Network+ alongside their ITIL credential are consistently more competitive in Alabama's defense and healthcare markets.
Which companies hire IT service delivery professionals in Alabama?
Alabama IT service delivery roles are posted by Talented Medical Solutions, Voyage Health, and Airbus and others right now, based on current listings on Migrate Mate as of July 2026. Alabama's large defense contracting presence in Huntsville and its growing healthcare IT sector in Birmingham make both industries consistent sources of full-time IT service delivery openings.
Which Alabama cities have the most IT service delivery jobs?
Birmingham, Dothan, and Mobile account for the largest share of IT service delivery openings in Alabama. Huntsville's concentration of federal defense contractors and NASA's Marshall Space Flight Center drives demand there, Birmingham's large hospital networks and financial institutions fuel openings in the central part of the state, and Montgomery's state government agencies and military installations add consistent hiring volume in the capital region.
Are there remote IT service delivery jobs in Alabama?
Yes, and more than many IT disciplines, since coordination and process management work can often be done off-site. About 23% of IT service delivery openings tied to Alabama are remote or hybrid as of July 2026, reflecting how much of this role centers on ticketing systems and communication rather than hands-on hardware. Roles focused on ServiceNow administration, reporting, and ITSM process ownership tend to be the most remote-eligible.
How can I get hired as an IT service delivery professional in Alabama with little or no experience?
The most realistic entry path is landing a help desk or IT support analyst role first, then moving into service delivery as you gain exposure to ITSM workflows. Large Alabama employers such as UAB Medicine, Regions Bank, and defense contractors in Huntsville hire entry-level support technicians and often promote internally into service delivery positions. Earning the ITIL Foundation certification before applying and building familiarity with any major ITSM platform, even through a lab environment, gives candidates without formal experience a clear edge.
Where can I find and apply to IT service delivery jobs in Alabama?
You can find and apply to IT service delivery jobs in Alabama on Migrate Mate, which lists current Alabama openings updated regularly. Search the available roles by location or specialty, find the positions that match your background, and apply directly to the ones that fit.
See All 31 IT Service Delivery Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
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