IT Service Delivery Jobs in Texas
IT Service Delivery jobs in Texas are in strong demand, concentrated in enterprise technology, financial services, healthcare systems, and state government, with openings at every level from help desk coordinator to senior service delivery manager. Dallas, Houston, and Austin lead hiring activity, anchored by employers like Dell Technologies, AT&T, and Deloitte, which maintain major Texas operations across all three metros. The most sought-after specialties include ITIL process management, ITSM platform administration, and vendor and SLA governance. See the openings below and apply to the ones that match your experience.
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Sr IT Delivery Consultant
This position is responsible for driving technical delivery execution for Medicare Supplemental Product transformation program. This position is responsible for assisting technology delivery lead leading technology end-to-end delivery of the program to ensure successful execution and alignment with business needs; ensuring program performance metrics are met to deliver key business value; providing technical insight to assist with troubleshooting of delivery issues, through effective facilitation of requirement analysis, architecture development, business analysis, business process solutioning, and logical design; optimizing delivery by ensuring coordination with various downstream teams (other portfolios and the Center); overseeing monitoring of key performance indicators, facilitating delivery status transparency to business stakeholders; overseeing tracking, managing, and reporting on program status against action items, milestones, critical path / dependencies, issues, risks, value delivery, and mitigation strategies. Need Technical knowledge, problem solving skills, ability to direct technical decisions, manage matrix team members, understanding of Medicare/supplemental business
Notes:
Onsite/hybrid in Richardson or Remote
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Sr IT Delivery Consultant
This position is responsible for driving technical delivery execution for Medicare Supplemental Product transformation program. This position is responsible for assisting technology delivery lead leading technology end-to-end delivery of the program to ensure successful execution and alignment with business needs; ensuring program performance metrics are met to deliver key business value; providing technical insight to assist with troubleshooting of delivery issues, through effective facilitation of requirement analysis, architecture development, business analysis, business process solutioning, and logical design; optimizing delivery by ensuring coordination with various downstream teams (other portfolios and the Center); overseeing monitoring of key performance indicators, facilitating delivery status transparency to business stakeholders; overseeing tracking, managing, and reporting on program status against action items, milestones, critical path / dependencies, issues, risks, value delivery, and mitigation strategies. Need Technical knowledge, problem solving skills, ability to direct technical decisions, manage matrix team members, understanding of Medicare/supplemental business
Notes:
Onsite/hybrid in Richardson or Remote
VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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Find IT Service Delivery JobsIT Service Delivery Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
IT Service Delivery Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
What Texas Employers Look For
The qualifications that appear most often in IT service delivery jobs across Texas.
- ITIL Foundation certification or higher required by most Texas enterprise employers
- Experience managing service desk operations and escalation workflows end to end
- Proficiency with ITSM platforms such as ServiceNow, Remedy, or Jira Service Management
- Strong vendor management and SLA monitoring skills across multiple service tiers
- Bachelor's degree in information technology, computer science, or a related field
- Proven ability to lead cross-functional teams and communicate with business stakeholders
IT Service Delivery Jobs in Texas: Frequently Asked Questions
How do you become a it service delivery in Texas?
Most IT service delivery roles in Texas require a bachelor's degree in information technology, computer science, or a related field combined with an ITIL Foundation certification, which is the recognized baseline credential across Texas enterprise employers. Texas does not issue a state license for this role. Candidates who also earn certifications like PMP or CompTIA A+ and build hands-on experience in service desk or IT operations environments move into formal service delivery positions most reliably.
Which companies hire it service deliverys in Texas?
Employers hiring it service deliverys in Texas right now include CMC, STP, and VIVA, based on current listings on Migrate Mate as of November 2026. Texas's concentration of corporate headquarters, large healthcare networks, and state agency IT contracts means service delivery roles appear consistently across both private sector and public sector organizations throughout the state.
Which Texas cities have the most it service delivery jobs?
Plano, Austin, and Irving hold the largest share of IT service delivery openings in Texas. Dallas leads because of its dense cluster of financial services firms, technology companies, and corporate headquarters, while Houston's energy sector and medical center operations drive steady demand, and Austin's growing technology industry and state government presence add a strong third concentration of postings.
Are there remote it service delivery jobs in Texas?
Yes, and more than most fields. About 67% of IT service delivery openings tied to Texas are remote or hybrid as of November 2026, reflecting how much of the work involves coordination, documentation, and platform management rather than hands-on physical tasks. Roles focused on ITSM tool administration, vendor governance, and reporting tend to be the most remote-compatible within the service delivery function.
How can I get hired as a it service delivery in Texas with little or no experience?
The most realistic entry path is landing a help desk analyst or IT support specialist role first, then moving into a junior service delivery coordinator position after demonstrating process ownership. Large Texas employers like Dell Technologies and Texas Health Resources hire new graduates into rotational IT programs and associate service desk roles that feed into delivery tracks. Earning an ITIL Foundation certification before applying gives candidates a concrete differentiator, and Texas community college IT programs often offer exam prep at low cost.
Where can I find and apply to it service delivery jobs in Texas?
You can find and apply to IT service delivery jobs in Texas on Migrate Mate, which lists current Texas openings across the state's major metros and remote-eligible positions. Search for roles that match your experience level and specialization, then apply directly to the ones that fit. No sign-up is required to see current openings.
See All 7 IT Service Delivery Jobs in Texas
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