IT Support Analyst Jobs in Texas
IT Support Analyst jobs in Texas are concentrated in enterprise technology, healthcare systems, financial services, and state government, with demand across entry-level helpdesk roles through senior infrastructure positions. Houston, Dallas, and Austin are the largest hiring markets, with established employers such as Dell Technologies, AT&T, and Texas Children's Hospital consistently seeking analysts to maintain networks, resolve end-user issues, and manage ticketing systems. Cloud support, Active Directory administration, and Microsoft 365 troubleshooting are the most in-demand specialties in Texas listings today. Scan the live roles below and apply to whichever ones fit.
Find IT Support Analyst JobsOverview
Showing 5 of 11+ IT Support Analyst jobs
Position Summary : This position will serve as the primary IT support specialist for their region. They will also assist other team members to complete demands of the business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. Assisting end users onsite or remotely with hardware and/or software inquiries. Configure and install IT hardware and software. Perform asset management including updates and reconciliation.
Essential Functions:
- Image, configure, and deploy all IT hardware, peripherals, mobile devices, and software for all Pike Employees.
- Troubleshoot and resolved all IT related incidents with cooperation from other departments within IT Operations
- Document support incidents in detail within the Help Desk ticketing system.
- Work with ITAM (Asset Management) to ensure an accurate inventory
- Coordinate and configure IT products and services for activities such as video conferencing, webinars, and conference room presentations, off site meetings.
- Works with remote users to solve both application and connectivity issues on desktop, laptop, and mobile devices.
- Participates in an Escalation On-Call weekly rotation for the Desktop Support group.
- Create, review, edit and share documentation to all team members.
- Researches, recommends, and implements solutions with direction from the Manager or team leader.
- Responsible for assisting in the support of our mobile product line to iOS devices on all major carriers.
- Participate in weekly on-call rotation for weekend coverage to triage/support the business needs.
Requirements:
- Associates degree in Computer Science, Information Technology, and/or 2+ years of related hands-on experience.
- Active Directory administration experience
- Microsoft O365, Windows 10, and MDM experience
- Must be available to travel nationwide, up to 10% to support, setup, and dismantle supported office.
- Must be available to work non-traditional hours when required.
- Excellent customer service skills for a diverse customer base.
- Strong attention to detail with an emphasis on written and verbal skills.
- Takes initiative and works as a team player.
- Maintain a clean appearance and clean work area.
- Must be able to lift and carry 50lbs
Preferred:
- Intune and SCCM experience
- Microsoft certification(s) or CompTIA certification(s)
- Experience with Apple iPads and iPhones
- Experience supporting multiple locations
- Experience supporting C-level or VP Executives
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle and feel; reach with hands and arms.
Work Environment:
While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
- Strong interpersonal skills
- Effective problem-solving skills
- Team oriented
- Self-motivated
- Solid work ethic
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.
Position Summary : This position will serve as the primary IT support specialist for their region. They will also assist other team members to complete demands of the business. Managing escalated incidents and request from the Service Desk and working with other departments within IT Operations. Assisting end users onsite or remotely with hardware and/or software inquiries. Configure and install IT hardware and software. Perform asset management including updates and reconciliation.
Essential Functions:
- Image, configure, and deploy all IT hardware, peripherals, mobile devices, and software for all Pike Employees.
- Troubleshoot and resolved all IT related incidents with cooperation from other departments within IT Operations
- Document support incidents in detail within the Help Desk ticketing system.
- Work with ITAM (Asset Management) to ensure an accurate inventory
- Coordinate and configure IT products and services for activities such as video conferencing, webinars, and conference room presentations, off site meetings.
- Works with remote users to solve both application and connectivity issues on desktop, laptop, and mobile devices.
- Participates in an Escalation On-Call weekly rotation for the Desktop Support group.
- Create, review, edit and share documentation to all team members.
- Researches, recommends, and implements solutions with direction from the Manager or team leader.
- Responsible for assisting in the support of our mobile product line to iOS devices on all major carriers.
- Participate in weekly on-call rotation for weekend coverage to triage/support the business needs.
Requirements:
- Associates degree in Computer Science, Information Technology, and/or 2+ years of related hands-on experience.
- Active Directory administration experience
- Microsoft O365, Windows 10, and MDM experience
- Must be available to travel nationwide, up to 10% to support, setup, and dismantle supported office.
- Must be available to work non-traditional hours when required.
- Excellent customer service skills for a diverse customer base.
- Strong attention to detail with an emphasis on written and verbal skills.
- Takes initiative and works as a team player.
- Maintain a clean appearance and clean work area.
- Must be able to lift and carry 50lbs
Preferred:
- Intune and SCCM experience
- Microsoft certification(s) or CompTIA certification(s)
- Experience with Apple iPads and iPhones
- Experience supporting multiple locations
- Experience supporting C-level or VP Executives
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle and feel; reach with hands and arms.
Work Environment:
While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
- Strong interpersonal skills
- Effective problem-solving skills
- Team oriented
- Self-motivated
- Solid work ethic
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.
See All 11 IT Support Analyst Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find IT Support Analyst JobsIT Support Analyst Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
IT Support Analyst Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
What Texas Employers Look For
The qualifications that appear most often in IT support analyst jobs across Texas.
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+ certification or equivalent vendor-neutral credential demonstrating hardware and software fundamentals
- Hands-on experience with Windows operating systems, Active Directory, and Microsoft 365 administration
- Proven ability to diagnose and resolve helpdesk tickets using an ITSM platform such as ServiceNow
- Familiarity with networking basics including TCP/IP, DNS, DHCP, and VPN configuration
- Strong written and verbal communication skills for end-user support and escalation documentation
IT Support Analyst Jobs in Texas: Frequently Asked Questions
How do you become a it support analyst in Texas?
Texas has no state-issued license required to work as an it support analyst, so the path starts with an associate or bachelor's degree in information technology or a related field from a Texas community college or university. Employers across Austin, Dallas, and Houston consistently prioritize candidates who hold CompTIA A+ and CompTIA Network+ certifications. Building hands-on experience through internships, lab environments, or entry-level helpdesk roles at Texas-based employers is the most direct route into analyst positions.
Which companies hire it support analysts in Texas?
Texas it support analyst roles are posted by PACCAR, Cognizant, and Harmony Bank and others right now, based on current listings on Migrate Mate as of September 2026. Texas's dense concentration of corporate headquarters, healthcare systems, and state agency campuses means analyst openings appear consistently across sectors rather than clustering in a single industry.
Which Texas cities have the most it support analyst jobs?
Austin, Houston, and Plano hold the most it support analyst openings in Texas. Dallas and Houston drive volume through their large concentrations of Fortune 500 headquarters, financial institutions, and major hospital networks, while Austin's growing enterprise technology sector and state government presence sustain strong and consistent demand for analysts at every level.
Are there remote it support analyst jobs in Texas?
Yes, but they are less common than in purely desk-based roles because much of the work involves on-site hardware troubleshooting and direct end-user support. About 33% of it support analyst openings tied to Texas are remote or hybrid as of September 2026, reflecting that hybrid arrangements are more available than fully remote ones. Tier-2 support, cloud administration, and software troubleshooting tasks within the role are the most likely to qualify for remote scheduling.
How can I get hired as a it support analyst in Texas with little or no experience?
The most realistic entry path is an entry-level helpdesk or desktop support technician role at a Texas university, hospital system, or state agency, where turnover creates consistent openings for candidates without extensive experience. Large Texas employers such as UT Health, Texas A&M university system campuses, and major insurers headquartered in Dallas run structured IT apprenticeship and new-grad programs. Completing CompTIA A+ certification and building a home lab portfolio demonstrates readiness to employers who prioritize hands-on skills over years of experience.
Where can I find and apply to it support analyst jobs in Texas?
You can find and apply to it support analyst jobs in Texas on Migrate Mate, which lists current openings tied to Texas employers. Search for roles that match your experience level and specialization, then apply directly to the listings that fit. No sign-up is needed to view and apply to the roles on the page.
See All 11 IT Support Analyst Jobs in Texas
Find roles in Texas that match your experience and apply in just a few clicks.
Find IT Support Analyst Jobs