IT Support Analyst Jobs in California
IT Support Analyst jobs in California concentrate in the San Francisco Bay Area, Los Angeles, and San Diego, where technology companies, entertainment studios, and large healthcare systems generate consistent demand for helpdesk, endpoint management, and enterprise systems support. Employers like Apple, Kaiser Permanente, and the University of California system maintain large IT support teams and hire across experience levels, from tier-one helpdesk to senior desktop support roles. The most in-demand specialties are cloud-based productivity platforms, ITSM tools, and cybersecurity fundamentals. See the openings below and apply to the ones that match your experience.
Find IT Support Analyst JobsOverview
Showing 5 of 13+ IT Support Analyst jobs
At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms.
Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our Los Angeles office.
This position is a full-time on site position.
The Position
This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
Key Responsibilities:
- Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
- Collect and track equipment from departed end users following standardized asset tracking procedures.
- Provide support for video conferencing and related A/V on-site systems.
- Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
- Coordinate user requirements with regional supervisors, management, and other IT teams.
- Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
- Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
- Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
- Adhere to organizational change management processes.
- Perform special duties, tasks, or projects, as required.
Qualifications
- Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
- Windows 10 & Windows 11 Operating Systems
- Microsoft Office O365 with a strong acumen in Outlook
- Desktop client v. web-based applications
- Active Directory & Azure AD
- Zoom Rooms & Microsoft Teams
- Desktop Driver Controls
- All-in-One Monitors
- VPN, Remote Access, & Cloud Network Access
- Virtual Desktop Environments and Functions
- Cloud & On-Prem Telephony functions
- Desktop imaging & BIOS controls
- LAN and SD-WAN support
- Minimum 3 years working in ITSM and ITIL environments.
- Self-starter with the ability to manage own time effectively and work autonomously.
- Ability to lift and move items up to 50 lbs.
- Ability to travel throughout the region, if needed.
- Experience working in an environment that promotes active listening, transparency, and customer-centric service.
- Experience in system operations and/or administration a plus.
- Prior law firm experience a big plus.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
- ITIL4 certification preferred (in-house training is available).
Education
- Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
- Career Growth: Ample opportunities for professional development and advancement
- Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Please review the official posters for detailed information regarding your rights and protections
Download the E-Verify Participation Poster (English & Spanish)
Download the Right to Work Poster (English & Spanish)
#ZR
At Wilson Elser, we are redefining what it means to work at a national law firm. With more than 1,400 attorneys across 46 offices nationwide, we are recognized among the top 100 law firms by The American Lawyer and ranked #30 in the National Law Journal's survey of the nation's largest law firms.
Our continued success is built on a culture of collaboration, innovation, client service, and mutual respect. We are committed to fostering an environment where employees are empowered to grow their careers, contribute meaningfully, and thrive professionally.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our Los Angeles office.
This position is a full-time on site position.
The Position
This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands.
Key Responsibilities:
- Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires.
- Collect and track equipment from departed end users following standardized asset tracking procedures.
- Provide support for video conferencing and related A/V on-site systems.
- Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems.
- Coordinate user requirements with regional supervisors, management, and other IT teams.
- Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills.
- Collaborate with other team members on tasks or requests, in an efficient and expeditious manner.
- Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office.
- Adhere to organizational change management processes.
- Perform special duties, tasks, or projects, as required.
Qualifications
- Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:
- Windows 10 & Windows 11 Operating Systems
- Microsoft Office O365 with a strong acumen in Outlook
- Desktop client v. web-based applications
- Active Directory & Azure AD
- Zoom Rooms & Microsoft Teams
- Desktop Driver Controls
- All-in-One Monitors
- VPN, Remote Access, & Cloud Network Access
- Virtual Desktop Environments and Functions
- Cloud & On-Prem Telephony functions
- Desktop imaging & BIOS controls
- LAN and SD-WAN support
- Minimum 3 years working in ITSM and ITIL environments.
- Self-starter with the ability to manage own time effectively and work autonomously.
- Ability to lift and move items up to 50 lbs.
- Ability to travel throughout the region, if needed.
- Experience working in an environment that promotes active listening, transparency, and customer-centric service.
- Experience in system operations and/or administration a plus.
- Prior law firm experience a big plus.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst.
- ITIL4 certification preferred (in-house training is available).
Education
- Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience.
- Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst, or ITIL preferred but not required.
Why Should You Apply?
- Benefits: Outstanding benefits package, including 401k match and generous PTO plan
- Career Growth: Ample opportunities for professional development and advancement
- Employee Perks: Access to corporate discount plans and other benefits
Wilson Elser welcomes submissions of candidates for our open positions exclusively from recruitment agencies with an active, signed fee agreement who have been granted access to a position through our dedicated Recruitment Agency Portal. We are unable to consider submissions from recruitment agencies without a current (dated as of 7/1/2024) agreement in place. We appreciate your understanding. For collaboration inquiries or to establish an agreement, please contact us at talentacquisition@wilsonelser.com.
Wilson Elser is committed to a collegial work environment in which all individuals are treated with respect and dignity. It is the Firm's policy that employment will be based on merit, qualifications, and competence. Further, employment decisions will be made without regard to an applicants race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services or application or obligation to serve in the uniformed services, or any other characteristic protected by law.
Wilson Elser endeavors to make the Wilson Elser website accessible to any and all users. You may review our Accessibility Policy here.
California Residents may review our CCPA notice for applicants and employees here.
Wilson Elser participates in the federal E-Verify program. With respect to all new hires, we provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.
Please review the official posters for detailed information regarding your rights and protections
Download the E-Verify Participation Poster (English & Spanish)
Download the Right to Work Poster (English & Spanish)
#ZR
See All 13 IT Support Analyst Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find IT Support Analyst JobsIT Support Analyst Jobs by City in California
Where California roles are concentrated, by current openings.
IT Support Analyst Job Market in California
A snapshot from current California openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Banking & Financial Services
What California Employers Look For
The qualifications that appear most often in IT support analyst jobs across California.
- CompTIA A+ certification or equivalent vendor credential required
- Experience supporting Windows and macOS in an enterprise environment
- Familiarity with ITSM platforms such as ServiceNow or Jira Service Management
- Ability to troubleshoot network connectivity, VPN, and peripheral hardware issues
- Strong written and verbal communication for end-user ticket documentation
- Experience with Active Directory, Microsoft 365, and identity management tools
IT Support Analyst Jobs in California: Frequently Asked Questions
How do you become a it support analyst in California?
California has no state-issued license required to work as an it support analyst, so the path runs through education and industry certifications. Most employers expect at least an associate degree in information technology, computer science, or a related field, plus a vendor-neutral credential such as CompTIA A+. Many community colleges across California, including those in the Los Angeles and Bay Area districts, offer certificate programs specifically designed to prepare candidates for entry-level IT support roles.
Which companies hire it support analysts in California?
Employers hiring it support analysts in California right now include Effortless Office, KE, and Aptiv, based on current listings on Migrate Mate as of November 2026. California's concentration of technology headquarters, large university systems, and major healthcare networks means demand for full-time, in-house IT support teams remains strong throughout the state.
Which California cities have the most it support analyst jobs?
Los Angeles, Irvine, and Newark account for the most it support analyst openings in California. The Bay Area's density of enterprise technology companies drives the largest share of postings, while Los Angeles and San Diego generate demand through their media, defense, and healthcare sectors, and suburban corridors like the Inland Empire and Sacramento contribute steady openings from government agencies and regional hospital networks.
Are there remote it support analyst jobs in California?
Yes, but they're less common than in purely desk-based roles because hands-on hardware support and on-site troubleshooting remain core to the job. About 44% of it support analyst openings tied to California are remote or hybrid as of November 2026, and those tend to cover tier-two or tier-three support functions where most work is handled through remote access tools, ticketing systems, and phone or video assistance rather than physical presence.
How can I get hired as a it support analyst in California with little or no experience?
The most realistic entry path is a help desk or IT technician role, which California employers across healthcare systems, universities, and local government routinely fill with candidates who hold a CompTIA A+ certification and little direct work history. The University of California and California State University systems both post student worker and entry-level IT positions open to new graduates. County and city IT departments often list associate support technician roles that serve as a formal starting point, and completing a California community college IT certificate program strengthens any application considerably.
Where can I find and apply to it support analyst jobs in California?
You can find and apply to it support analyst jobs in California on Migrate Mate, which lists current California openings updated regularly. Search the roles on this page, find the positions that match your experience and preferred location, and apply directly to the ones that fit.
See All 13 IT Support Analyst Jobs in California
Find roles in California that match your experience and apply in just a few clicks.
Find IT Support Analyst Jobs