IT Service Delivery Manager Jobs in Nebraska
IT Service Delivery Manager jobs in Nebraska concentrate in financial services, insurance, healthcare systems, and government IT, with the state's market anchoring around Omaha and Lincoln as the primary hiring centers and Grand Island drawing steady demand from regional operations. Major employers with a lasting Nebraska presence include Mutual of Omaha, Union Pacific, and Nebraska Medicine, all of which maintain active IT leadership pipelines. The most in-demand specialties are ITSM platform ownership, ITIL-aligned operations, and vendor and SLA management. Find a role that fits below and apply directly.
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Showing 5 of 22+ IT Service Delivery Manager jobs
NE/IA Building Engineering Services Project Delivery Lead
- (194085)
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural, and civil engineering experts to solve complex design challenges with precision, creativity, and collaboration. Whether you're optimizing energy efficiency, integrating resilient systems, or engineering the backbone of next-generation facilities, your contributions will help define the future of the built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of excellence.
Nebraska Iowa Building Engineering Service Project Delivery Lead
HDR has an exceptional career opportunity for an experienced professional to serve in a leadership position as the Nebraska/Iowa Building Engineering Services (BES) Project Delivery Lead (PDL). As PDL, you will report to the Nebraska/Iowa BES Business Group Manager (BGM) and work alongside the BGM to provide and promote consistent project management processes, quality and oversight of project delivery across the Business Group (BG).
As PDL, you will collaborate closely with BG leadership to promote and advance project management skills development, career path development, and mentorship of BG staff. Your direct reports may include local program managers, project managers, commercial managers, and collaborative delivery leads. In addition to your primary responsibilities as summarized below, the PDL will be responsible for understanding and having direct knowledge of the HDR project management tools and collaborating, training, and mentoring staff on their implementation and use. You will also support recruiting and retention efforts for the program.
In the role of BES Project Delivery Lead, we will count on you to:
- Promote, monitor, and develop project management skills and quality best practices for BES staff across the Area
- Provide project management, project coordinator and digital delivery team organization and leadership for projects across the BG
- Monitor project QC Review activities including assignment of experienced and qualified reviewers
- Support Digital Delivery (Model Management) Leadership for maintaining high-level project delivery and execution of BIM standard best practices.
- Support Project Coordinator team in their engagement with Project Management activities.
- Collaborate closely with Professional Services leaders, and business group coordinators to ensure project staffing and business class leadership is supported.
- Lead and monitor activities for continuous improvement of Project Management including development and use of technical standards, procedures, best practices and lessons learned
- Lead quality assurance efforts to implement QA/QC Program activities, striving for continuous improvement
- Collaborate effectively with BG operations, market leadership / sectors, business classes, and Professional Services Leaders
- Perform delegated matrix of authority (MOA) responsibilities from BGM
- Work with Business Group Manager to streamline and coordinate business processes consistent with the overall Area, corporate policy, and MOA
- Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level
- Develop and implement standard project delivery practices, procedures, and approaches
- Participate in 0% reviews, project reviews, and PARR’s and support project teams with management of claims and losses
- Track financial aspects of projects, and coordinate and adjust work effort with project teams to verify that work is completed within parameters of agreed-to budget and schedule.
- Work directly with HDR recruiting, BGM and Professional Services Lead to identify staff needs, growth plans and recruitment efforts to support the team and serve our growing markets
-
Perform other duties as needed
Preferred Qualifications - A minimum of 10 years of experience developing, managing, and leading multi-discipline project delivery teams
- Proven history of delivering high quality, profitable and successful facility projects
- Extensive knowledge and experience with systems and PM tools for effective project management and delivery. Extensive industry experience in delivering facility projects across market sectors
- Demonstrated experience with managing and leading diverse teams. Committed to quality, improvement and HDR values
- Understanding of market and project delivery in all HDRs business groups.
#LI-EV1
- Bachelor's degree in Engineering
- 10 years related experience
- A minimum 5 years project management experience
- Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.
- MS Office and MS Project experience (Access experience would be plus)
- Demonstrated leadership, business development and strategic planning skills
- An attitude and commitment to being an active participant of our employee-owned culture is a must
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
United States-Nebraska-Omaha
Building Engineering
Full-time
Regular
Program Management
Jul 2, 2026
NE/IA Building Engineering Services Project Delivery Lead
- (194085)
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
We believe building engineering is more than systems and structures, it’s about powering progress and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centers driving the future of AI to dynamic commercial environments, your work will directly support technological advancement, sustainability, and human experience. We bring together mechanical, electrical, structural, and civil engineering experts to solve complex design challenges with precision, creativity, and collaboration. Whether you're optimizing energy efficiency, integrating resilient systems, or engineering the backbone of next-generation facilities, your contributions will help define the future of the built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of excellence.
Nebraska Iowa Building Engineering Service Project Delivery Lead
HDR has an exceptional career opportunity for an experienced professional to serve in a leadership position as the Nebraska/Iowa Building Engineering Services (BES) Project Delivery Lead (PDL). As PDL, you will report to the Nebraska/Iowa BES Business Group Manager (BGM) and work alongside the BGM to provide and promote consistent project management processes, quality and oversight of project delivery across the Business Group (BG).
As PDL, you will collaborate closely with BG leadership to promote and advance project management skills development, career path development, and mentorship of BG staff. Your direct reports may include local program managers, project managers, commercial managers, and collaborative delivery leads. In addition to your primary responsibilities as summarized below, the PDL will be responsible for understanding and having direct knowledge of the HDR project management tools and collaborating, training, and mentoring staff on their implementation and use. You will also support recruiting and retention efforts for the program.
In the role of BES Project Delivery Lead, we will count on you to:
- Promote, monitor, and develop project management skills and quality best practices for BES staff across the Area
- Provide project management, project coordinator and digital delivery team organization and leadership for projects across the BG
- Monitor project QC Review activities including assignment of experienced and qualified reviewers
- Support Digital Delivery (Model Management) Leadership for maintaining high-level project delivery and execution of BIM standard best practices.
- Support Project Coordinator team in their engagement with Project Management activities.
- Collaborate closely with Professional Services leaders, and business group coordinators to ensure project staffing and business class leadership is supported.
- Lead and monitor activities for continuous improvement of Project Management including development and use of technical standards, procedures, best practices and lessons learned
- Lead quality assurance efforts to implement QA/QC Program activities, striving for continuous improvement
- Collaborate effectively with BG operations, market leadership / sectors, business classes, and Professional Services Leaders
- Perform delegated matrix of authority (MOA) responsibilities from BGM
- Work with Business Group Manager to streamline and coordinate business processes consistent with the overall Area, corporate policy, and MOA
- Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level
- Develop and implement standard project delivery practices, procedures, and approaches
- Participate in 0% reviews, project reviews, and PARR’s and support project teams with management of claims and losses
- Track financial aspects of projects, and coordinate and adjust work effort with project teams to verify that work is completed within parameters of agreed-to budget and schedule.
- Work directly with HDR recruiting, BGM and Professional Services Lead to identify staff needs, growth plans and recruitment efforts to support the team and serve our growing markets
-
Perform other duties as needed
Preferred Qualifications - A minimum of 10 years of experience developing, managing, and leading multi-discipline project delivery teams
- Proven history of delivering high quality, profitable and successful facility projects
- Extensive knowledge and experience with systems and PM tools for effective project management and delivery. Extensive industry experience in delivering facility projects across market sectors
- Demonstrated experience with managing and leading diverse teams. Committed to quality, improvement and HDR values
- Understanding of market and project delivery in all HDRs business groups.
#LI-EV1
- Bachelor's degree in Engineering
- 10 years related experience
- A minimum 5 years project management experience
- Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.
- MS Office and MS Project experience (Access experience would be plus)
- Demonstrated leadership, business development and strategic planning skills
- An attitude and commitment to being an active participant of our employee-owned culture is a must
What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
United States-Nebraska-Omaha
Building Engineering
Full-time
Regular
Program Management
Jul 2, 2026
See All 22 IT Service Delivery Manager Jobs in Nebraska
Find roles in Nebraska that match your experience and apply in just a few clicks.
Find JobsIT Service Delivery Manager Jobs by City in Nebraska
Where Nebraska roles are concentrated, by current openings.
IT Service Delivery Manager Job Market in Nebraska
A snapshot from current Nebraska openings, updated as new roles post.
Who's Hiring
- Voyage Health5V
- CommonSpirit Health5
- HDR3
- American Traveler3
- Talented Medical Solutions2T
Top Industries Hiring
- Healthcare & Medical Services6
- Automotive1
- Non-Profit & Social Services1
What Nebraska Employers Look For
The qualifications that appear most often in IT service delivery manager jobs across Nebraska.
- Bachelor's degree in information technology, computer science, or a related field required
- ITIL Foundation certification or higher strongly preferred by Nebraska employers
- Five or more years of IT service management or IT operations experience expected
- Proven experience managing SLAs, vendor contracts, and helpdesk escalations
- Familiarity with ITSM platforms such as ServiceNow or BMC Remedy
- Strong stakeholder communication skills across technical and business teams
IT Service Delivery Manager Jobs in Nebraska: Frequently Asked Questions
How do you become a it service delivery manager in Nebraska?
The most direct path is a bachelor's degree in information technology or a related field combined with several years of IT operations or helpdesk experience. Nebraska does not require a state-issued license for this role. Most hiring managers in Omaha and Lincoln expect ITIL Foundation certification as a baseline credential, and candidates who add PMP or a ServiceNow administrator credential consistently move faster through the hiring process at Nebraska's larger financial and healthcare employers.
How much do IT service delivery managers make in Nebraska?
IT service delivery managers in Nebraska earn a median of about $135,780 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $97,360 for the lowest 10% to over $211,500 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it service delivery managers in Nebraska?
Nebraska it service delivery manager roles are posted by Voyage Health, CommonSpirit Health, and HDR and others right now, based on current listings on Migrate Mate as of July 2026. Nebraska's concentration of insurance carriers, regional banks, and large health systems means demand for this role is distributed across both corporate headquarters and regional operations centers.
Which Nebraska cities have the most it service delivery manager jobs?
Omaha, Holdrege, and Valentine account for the most it service delivery manager openings in Nebraska. Omaha dominates because it is home to major corporate headquarters in insurance, finance, and logistics, while Lincoln's state government agencies, university systems, and growing tech sector generate consistent demand, and any smaller city on the list typically reflects a large regional employer or a health system with a significant IT footprint.
Are there remote it service delivery manager jobs in Nebraska?
Yes, and more than most fields. About 33% of it service delivery manager openings tied to Nebraska are remote or hybrid as of July 2026, reflecting the desk-based and coordination-heavy nature of the role. The portions of the work most likely to stay fully remote are vendor management, reporting, and ITSM platform administration, while on-site presence is more often required for teams managing physical infrastructure or data center operations.
How can I get hired as a it service delivery manager in Nebraska with little or no experience?
The most realistic entry path is moving up from an IT helpdesk analyst or desktop support technician role at a mid-size Nebraska employer such as a regional insurer, a health system like CHI Health, or a state agency in Lincoln. These organizations regularly promote internally into junior service delivery or IT operations coordinator roles. Earning an ITIL Foundation certification before applying signals readiness, and candidates who can show experience writing incident reports or managing a ticket queue in ServiceNow stand out without needing a management title on their resume.
Where can I find and apply to it service delivery manager jobs in Nebraska?
You can find and apply to it service delivery manager jobs in Nebraska on Migrate Mate, which lists current Nebraska openings. Find the roles that fit your experience and apply directly.
See All 22 IT Service Delivery Manager Jobs in Nebraska
Find roles in Nebraska that match your experience and apply in just a few clicks.
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