IT Service Management Jobs in Alabama
IT Service Management jobs in Alabama are concentrated in Huntsville, Birmingham, and Montgomery, where defense contractors, healthcare systems, and state government agencies maintain steady demand for ITSM professionals at every level from analyst to director. Employers like Leidos, SAIC, and Blue Cross and Blue Shield of Alabama consistently hire across service desk management, ITIL governance, and incident and change management functions. The Huntsville defense and federal contracting corridor in particular drives some of the most active ITSM hiring in the Southeast. See the openings below and apply to the ones that match your experience.
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Software Engineer IV – IT Sales Domain (IBM Sterling OMS)
Summary
We are seeking a seasoned Software Engineer III to join our Sales Domain IT team, specializing in the development and modernization of enterprise applications built on the IBM Sterling Order Management System (OMS) platform. This role is ideal for an experienced Java developer with 10-15 years of industry experience, particularly in large-scale, high-revenue environments. You will play a key role in building scalable, reliable, and maintainable SaaS-based web services that support the entire sales quote and order lifecycle—from intake through invoicing.
You must be eligible to work in the US without Visa Sponsorship.
JOB DUTIES
Design, develop, and maintain scalable Java-based microservices and APIs within the IBM Sterling OMS ecosystem.
Lead modernization initiatives and greenfield SaaS projects using cloud-native architectures and Function-as-a-Service (FaaS) approaches, specifically Google Cloud Functions.
Implement robust event-driven architectures to ensure high availability, redundancy, and scalability of sales order processing systems.
Collaborate closely with cross-functional teams including business analysts, QA, and DevOps to deliver high-quality software solutions.
Ensure adherence to best practices in software development lifecycle (SDLC), including code reviews, documentation, and automated testing.
Mentor junior developers and contribute to continuous improvement of development processes and tools.
Participate actively in Agile/Scrum ceremonies and Kanban workflows to deliver iterative improvements.
EDUCATION & EXPERIENCE
Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
10+ years of enterprise application development experience, with a strong background in Java development for companies with revenues exceeding $1 billion.
Proven experience working with IBM Sterling Order Management System (OMS) or similar large-scale order management platforms.
Experience in large-scale modernization or greenfield SaaS projects is highly desirable.
KNOWLEDGE, SKILLS & ABILITIES
REQUIRED SKILLS
Expert proficiency in Java, including Java 21 features such as streams, functional programming, asynchronous programming with Futures, Virtual Threads, and CompletableFutures.
Strong experience with JDBC, ORM frameworks, and document-based databases like MongoDB.
Experience with Quarkus framework preferred; Spring Boot experience is acceptable.
Deep understanding of Java microservice architecture and event-driven design patterns.
Skilled in API development (both publisher and consumer) with strong code and system documentation practices.
Familiarity with software development best practices (SDLC, Git version control).
Experience deploying applications in cloud environments, preferably Google Cloud Platform.
Solid understanding of Agile/Scrum methodologies and Kanban processes.
NICE TO HAVE
Experience with IBM Store Engagement (Next Gen).
Familiarity with Google Cloud Platform services such as Google Pub/Sub and Kafka.
Knowledge of Azure DevOps pipelines and Jira for agile project tracking.
Additional experience with cloud-native CI/CD pipelines and DevOps practices.
If you are a highly motivated software engineer ready to contribute to a dynamic Sales Domain team and have deep expertise in IBM Sterling OMS and modern Java technologies, we encourage you to apply.
PHYSICAL DEMANDS: None Required
LICENSES & CERTIFICATIONS: None Required
SUPERVISORY RESPONSIBILITIES: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Software Engineer IV – IT Sales Domain (IBM Sterling OMS)
Summary
We are seeking a seasoned Software Engineer III to join our Sales Domain IT team, specializing in the development and modernization of enterprise applications built on the IBM Sterling Order Management System (OMS) platform. This role is ideal for an experienced Java developer with 10-15 years of industry experience, particularly in large-scale, high-revenue environments. You will play a key role in building scalable, reliable, and maintainable SaaS-based web services that support the entire sales quote and order lifecycle—from intake through invoicing.
You must be eligible to work in the US without Visa Sponsorship.
JOB DUTIES
Design, develop, and maintain scalable Java-based microservices and APIs within the IBM Sterling OMS ecosystem.
Lead modernization initiatives and greenfield SaaS projects using cloud-native architectures and Function-as-a-Service (FaaS) approaches, specifically Google Cloud Functions.
Implement robust event-driven architectures to ensure high availability, redundancy, and scalability of sales order processing systems.
Collaborate closely with cross-functional teams including business analysts, QA, and DevOps to deliver high-quality software solutions.
Ensure adherence to best practices in software development lifecycle (SDLC), including code reviews, documentation, and automated testing.
Mentor junior developers and contribute to continuous improvement of development processes and tools.
Participate actively in Agile/Scrum ceremonies and Kanban workflows to deliver iterative improvements.
EDUCATION & EXPERIENCE
Bachelor’s degree in Computer Science, Information Technology, or related field preferred.
10+ years of enterprise application development experience, with a strong background in Java development for companies with revenues exceeding $1 billion.
Proven experience working with IBM Sterling Order Management System (OMS) or similar large-scale order management platforms.
Experience in large-scale modernization or greenfield SaaS projects is highly desirable.
KNOWLEDGE, SKILLS & ABILITIES
REQUIRED SKILLS
Expert proficiency in Java, including Java 21 features such as streams, functional programming, asynchronous programming with Futures, Virtual Threads, and CompletableFutures.
Strong experience with JDBC, ORM frameworks, and document-based databases like MongoDB.
Experience with Quarkus framework preferred; Spring Boot experience is acceptable.
Deep understanding of Java microservice architecture and event-driven design patterns.
Skilled in API development (both publisher and consumer) with strong code and system documentation practices.
Familiarity with software development best practices (SDLC, Git version control).
Experience deploying applications in cloud environments, preferably Google Cloud Platform.
Solid understanding of Agile/Scrum methodologies and Kanban processes.
NICE TO HAVE
Experience with IBM Store Engagement (Next Gen).
Familiarity with Google Cloud Platform services such as Google Pub/Sub and Kafka.
Knowledge of Azure DevOps pipelines and Jira for agile project tracking.
Additional experience with cloud-native CI/CD pipelines and DevOps practices.
If you are a highly motivated software engineer ready to contribute to a dynamic Sales Domain team and have deep expertise in IBM Sterling OMS and modern Java technologies, we encourage you to apply.
PHYSICAL DEMANDS: None Required
LICENSES & CERTIFICATIONS: None Required
SUPERVISORY RESPONSIBILITIES: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
See All 66 IT Service Management Jobs in Alabama
Find roles in Alabama that match your experience and apply in just a few clicks.
Find IT Service Management JobsIT Service Management Jobs by City in Alabama
Where Alabama roles are concentrated, by current openings.
IT Service Management Job Market in Alabama
A snapshot from current Alabama openings, updated as new roles post.
Who's Hiring
- Technology, Automation, and Management6
- City of Baltimore5
- Leidos3
- 4P Consulting3
- Jack's Family Restaurants3
Top Industries Hiring
- Technology & Software5
- Government & Public Sector4
- Manufacturing3
- Construction & Real Estate2
- Healthcare & Medical Services2
What Alabama Employers Look For
The qualifications that appear most often in IT service management jobs across Alabama.
- ITIL 4 Foundation certification or higher required by most Alabama employers
- Bachelor's degree in information technology, computer science, or a related field
- Experience managing service desk teams or IT support operations in an enterprise environment
- Proficiency with ITSM platforms such as ServiceNow, Remedy, or Jira Service Management
- Familiarity with incident, problem, change, and request management processes
- Strong communication skills for coordinating across technical teams and business stakeholders
IT Service Management Jobs in Alabama: Frequently Asked Questions
How do you become an IT service management professional in Alabama?
Most Alabama employers expect a bachelor's degree in information technology or a related field combined with the ITIL 4 Foundation certification, which is the de facto industry standard for ITSM roles. Alabama has no state-issued license specific to IT service management, so credentials like ITIL Practitioner, PMP, or a ServiceNow Certified System Administrator carry significant weight with hiring managers at defense contractors and healthcare systems across the state.
How much do IT service managements make in Alabama?
IT service managements in Alabama earn a median of about $138,670 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $83,260 for the lowest 10% to over $213,460 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire IT service management professionals in Alabama?
Alabama IT service management roles are posted by Technology, Automation, and Management, City of Baltimore, and Leidos and others right now, based on current listings on Migrate Mate as of July 2026. The Huntsville corridor's concentration of federal contractors and the Birmingham healthcare market make those metros the most consistent sources of full-time ITSM openings statewide.
Which Alabama cities have the most IT service management jobs?
Huntsville, Birmingham, and Mobile account for the largest share of IT service management openings in Alabama. Huntsville leads because of its dense cluster of defense and federal technology contractors, while Birmingham's large hospital networks and financial services firms drive demand there, and Montgomery's state government agencies and insurance sector support a steady pipeline of ITSM roles.
Are there remote IT service management jobs in Alabama?
Yes, and more than most fields. About 24% of IT service management openings tied to Alabama are remote or hybrid as of July 2026, reflecting how much of the work involves coordinating platforms, policies, and workflows rather than on-site hardware. Strategic and governance-focused roles like change manager and service owner are the most consistently offered in remote or hybrid arrangements.
How can I get hired as an IT service management professional in Alabama with little or no experience?
The most realistic entry path is starting in a service desk analyst or IT support technician role, which large Alabama employers like Leidos, UAB Medicine, and Huntsville Hospital use as a direct pipeline into ITSM. Earning the ITIL 4 Foundation certification before applying gives candidates a concrete differentiator. From a service desk role, lateral moves into change or incident coordination are common and often employer-supported, especially at defense contractors and state agencies that fund continuing education.
Where can I find and apply to IT service management jobs in Alabama?
You can find and apply to IT service management jobs in Alabama on Migrate Mate, which lists current Alabama openings from employers across the state. Search the listings, identify the roles that fit your experience and specialization, and apply directly to the ones that match.
See All 66 IT Service Management Jobs in Alabama
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