J-1 Visa IT Service Delivery Manager Jobs
IT Service Delivery Manager roles in the United States are accessible to international professionals through J-1 visa sponsorship, typically under the Trainee or Specialist program category. These programs suit experienced IT professionals building managed services, ITSM frameworks, or service desk operations at U.S. host organizations.
See All IT Service Delivery Manager JobsOverview
Showing 5 of 40+ IT Service Delivery Manager jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 40+ IT Service Delivery Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Service Delivery Manager roles.
Get Access To All JobsABOUT LEVITON:
At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.
Overview:
Department
* Information Technology
Mentor's Title
* Manager, IT Support Services
Start Date
* Summer 2026
Compensation
* Paid
Responsibilities:
- Support expertise in following operating system platforms: Microsoft Windows 11 and Mac OS X
- Support expertise in Microsoft Office 365 applications: OneDrive for Business, Teams, Forms, etc.
- Support and troubleshoot all standard and non-standard desktop, laptop and printer hardware/software
- Research, resolve and respond to employee IT issues/problems/questions received via email, telephone calls, escalations or ticketing system
QUALIFICATIONS
- Certifications such as A+, MCP and MCSE is a plus
- Must have excellent customer service skills to work with employees throughout the entire organization, including executive management
- Must have excellent interpersonal skills
- Strong problem-solving skills to identify issues and develop effective solutions
- Ability to work well in a team environment, fostering collaboration and cooperation among team members.
EDUCATION & EXPERIENCE:
- Pursuing a BS in Computer Science or related degree
WHAT WE OFFER:
Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544. The future looks brighter than ever. Join our team now!
SALARY RANGE:
$18.00 - $24.00 per hour
HASHTAGS:
LI-Onsite
ABOUT LEVITON:
At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.
Overview:
Department
* Information Technology
Mentor's Title
* Manager, IT Support Services
Start Date
* Summer 2026
Compensation
* Paid
Responsibilities:
- Support expertise in following operating system platforms: Microsoft Windows 11 and Mac OS X
- Support expertise in Microsoft Office 365 applications: OneDrive for Business, Teams, Forms, etc.
- Support and troubleshoot all standard and non-standard desktop, laptop and printer hardware/software
- Research, resolve and respond to employee IT issues/problems/questions received via email, telephone calls, escalations or ticketing system
QUALIFICATIONS
- Certifications such as A+, MCP and MCSE is a plus
- Must have excellent customer service skills to work with employees throughout the entire organization, including executive management
- Must have excellent interpersonal skills
- Strong problem-solving skills to identify issues and develop effective solutions
- Ability to work well in a team environment, fostering collaboration and cooperation among team members.
EDUCATION & EXPERIENCE:
- Pursuing a BS in Computer Science or related degree
WHAT WE OFFER:
Leviton is an EEO/AA Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544. The future looks brighter than ever. Join our team now!
SALARY RANGE:
$18.00 - $24.00 per hour
HASHTAGS:
LI-Onsite
See all 40+ IT Service Delivery Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Service Delivery Manager roles.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship as an IT Service Delivery Manager
Align your IT experience to J-1 Trainee criteria
The Trainee category requires at least one year of post-degree work experience or five years of professional experience in IT. Document your service management credentials, such as ITIL certification or incident lifecycle ownership, before approaching designated sponsors.
Target host organizations with formal ITSM structures
Designated sponsors require a signed training plan between you and the host employer. Employers without a defined IT service management function struggle to fulfill that obligation, so prioritize companies running formal service desk or managed services operations.
Search for J-1-compatible IT roles using Migrate Mate
Use Migrate Mate to filter U.S. IT Service Delivery Manager positions at organizations that have hosted exchange visitors before. Targeting employers familiar with DS-2019 requirements reduces friction when you raise J-1 sponsorship during the offer stage.
Verify whether your role triggers the home residency requirement
If your home country appears on the U.S. Department of State skills list, or if your exchange is government-funded, you face a two-year home residency requirement after your program ends. Confirm your status early, since this affects any future H-1B or green card plans.
Request a training plan that reflects actual service delivery duties
The DS-7002 training plan must map your daily responsibilities, such as SLA governance, escalation management, or CMDB oversight, to measurable learning objectives. Generic descriptions like 'IT operations support' are routinely flagged by designated sponsors during review.
Confirm the host employer will sign the inter-agency agreement
Designated sponsors such as Cultural Vistas or AIPT require a formal host organization agreement before issuing your DS-2019. Raise this requirement with the hiring manager before accepting an offer, so legal or HR teams can begin internal approvals without delaying your start date.
IT Service Delivery Manager jobs are hiring across the US. Find yours.
Find IT Service Delivery Manager JobsIT Service Delivery Manager J-1 Visa: Frequently Asked Questions
Which J-1 program category fits an IT Service Delivery Manager?
Most IT Service Delivery Manager candidates qualify under the Trainee or Specialist category. Trainee applies if you hold a relevant degree plus at least one year of IT experience, or five years of professional experience without a degree. Specialist is appropriate for seasoned professionals with expertise in a specific discipline, such as ITIL-based service management, who are not primarily seeking on-the-job training.
Who actually sponsors the J-1 visa for this role?
The J-1 visa sponsor is not your employer. It is a U.S. Department of State-designated sponsor organization, such as Cultural Vistas or AIPT, that issues your DS-2019 form and monitors program compliance. Your employer is the host organization. Both parties sign the DS-7002 training plan, but only the designated sponsor has legal authority to issue or terminate your J-1 status.
How do I find U.S. employers open to hosting J-1 IT professionals?
Use Migrate Mate to search for IT Service Delivery Manager positions at U.S. organizations that have experience hosting exchange visitors. Many employers in this field have worked with J-1 participants before but do not advertise it explicitly. Identifying them early lets you have a productive conversation about the host organization agreement before an offer is extended.
Does the two-year home residency requirement apply to IT Service Delivery Managers?
It depends on your home country and funding source. If your nationality appears on the Department of State skills list for your field, or if your exchange program is funded by your home government or the U.S. government, the two-year home residency requirement applies after your J-1 program ends. This bars you from changing to H-1B or adjusting status until the requirement is fulfilled or waived.
What does the DS-7002 training plan need to include for this role?
The DS-7002 must describe specific, measurable learning objectives tied to your IT service delivery work, covering areas such as incident and problem management, SLA reporting, or service improvement planning. Vague objectives are rejected by designated sponsors. Your host employer drafts the plan, the designated sponsor approves it, and both parties sign before your DS-2019 is issued.
See which IT Service Delivery Manager employers are hiring and sponsoring visas right now.
Search IT Service Delivery Manager Jobs