J-1 Visa IT Service Management Jobs
IT Service Management roles in the U.S. are accessible to exchange visitors through the J-1 visa Trainee or Intern program category, depending on your career stage. Finding a host employer willing to support J-1 sponsorship through a designated sponsor organization is the critical first step.
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Recruitment/Posting Title Research Associate - IT Infrastructure Lead
Department Quantitative Biomedicine Inst
Salary Details A minimum of $120,000
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits
- Life insurance coverage
- Employee discounts programs
For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Posting Summary
We are seeking a highly technical and experienced individual for the position of IT Infrastructure Lead manager to lead our team of systems administrators and DevOps engineers while actively supporting the design, implementation, and operation of our infrastructure and services. A successful candidate in this role will be responsible for developing and implementing an IT strategy that aligns with our organization’s mission, overseeing the day-to-day aspects of IT operations, and ensuring the security and stability of our critical systems. They will also collaborate with a team of scientific application developers, software developers, and trainers to support the development and continued operation of key web services for a global scientific community. The candidate will work at the RCSB Protein Data Bank, Institute for Quantitative Biomedicine at Rutgers, The State University of New Jersey, located in Piscataway, NJ.
Responsibilities:
- Lead the DevOps team and manage daily operations of our IT infrastructure and services following institutional standards, including but not limited to our infrastructure, DevOps Continuous Integration/Continuous Deployment (CI/CD) pipelines, networks, security, applications, and hardware.
- Provide support with debugging and troubleshooting complex production issues across application, infrastructure, and data layers; lead incident response, root cause analysis, and long-term remediation efforts.
- Develop and implement a long-term multi-year IT infrastructure strategy, including identifying, anticipating, and prioritizing infrastructure needs for the organization.
- Manage budgeting and vendor relationships with hardware and service providers.
- Develop and maintain code for automation and infrastructure, including provisioning, deployment, monitoring, and operational workflows (infrastructure as code).
- Establish project plans and track progress of work to monitor risks and deliverables.
- Serve as one of the technical subject matter experts within the organization, providing guidance and answering technical questions to internal and external stakeholders and partners.
- Collaborate closely with software and scientific application developers to ensure systems are observable, operable, and performant in production, and contribute to application code when needed to diagnose or resolve issues.
The candidate should be comfortable working in a fast-changing environment, be able to think creatively, demonstrate a deep understanding of a modern IT infrastructure, and maintain a willingness to learn new skills and technologies.
Position Status Full Time
Posting Number 26FA0497
Posting Open Date 05/19/2026
Qualifications
Minimum Education and Experience
A degree in Information Technology, Computer Science, or a related discipline and a minimum of 5 years equivalent work experience in Information Technology or related field.
Any educational background or experience in bioinformatics or biochemistry will be considered a plus.
Required Knowledge, Skills, and Abilities
- Minimum of 5 years experience in IT
- Strong analytical and problem-solving skills, with the ability to address and resolve unprecedented technical issues.
- Strong understanding of IT infrastructures across the entire stack, including hardware and network components, security, and cloud technologies required.
- In-depth experience with Kubernetes and Docker. Strong experience working with at least one of NodeJS, Java, or Python. Experience with more than one will be considered a plus.
- Excellent leadership, communication, and interpersonal skills, with the ability to interact and work with stakeholders across various levels and technical backgrounds.
- Experience developing and maintaining modern DevOps Continuous Integration/Continuous Deployment (CI/CD) pipelines required. Any previous experience working with GitHub Actions will be considered a plus.
- Experience administering a Linux operating system server environment required.
- Experience working in data centers maintaining service uptime, including hardware installation and equipment moves, hardware networking, power consumption management, and interaction with data center personnel.
- Experience with email services setup and administration, platform migration and general management of multi-email systems.
Preferred Qualifications
- Hands-on experience working with MongoDB and Elasticsearch clusters
- Experience with tooling and automation for commercial cloud environments (AWS, GCP)
Physical Demands and Work Environment
Individual will work onsite at RCSB PDB located at Rutgers University – New Brunswick.
Standing, sitting, walking, talking or hearing.
Visual acuity to perform activities such as: viewing a computer terminal, reading, analyzing written information/data, etc.
Ability to perform physical labor without restrictions, including lifting equipment up to fifty (50) pounds.
Office environment.
Moderate Noise.
Overview
About the RCSB PDB:
RCSB PDB (RCSB Protein Data Bank) is a world-renowned, scientific organization focused on serving the technical, educational and programmatic needs of over 1 million users in scientific, research, and academic communities worldwide. The RCSB PDB scientific application development team creates state-of-the-art web applications, data exploration tools and 3D molecular visualizations.
The team consists of a group of highly-skilled bio-curators, scientists, software developers, designers, and educators, working in a lively and fast-paced environment located at Rutgers, UCSD, and UCSF.
The successful candidate will be able to take full advantage of the benefits of working at an academic institution, including New Jersey state benefits and a faculty-level salary.
Statement
This position is expected to be hands-on, directly addressing organizational needs as they evolve and being the lead on fixing problems that arise in day to day operations. This is in addition to managing our IT infrastructure team. The combination of direct contributions and managerial skills will be the key to success.
Location Details
Institute for Quantitative Biomedicine
174 Frelinghuysen Rd
Piscataway, NJ 08854
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- List of Professional References (contact Info)
- Resume/CV
Optional Documents
- Cover Letter/Letter of Application
- Curriculum Vitae
- Other Documents (4)
Position Details
Recruitment/Posting Title Research Associate - IT Infrastructure Lead
Department Quantitative Biomedicine Inst
Salary Details A minimum of $120,000
Offer Information
The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.
Benefits
Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits
- Life insurance coverage
- Employee discounts programs
For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Posting Summary
We are seeking a highly technical and experienced individual for the position of IT Infrastructure Lead manager to lead our team of systems administrators and DevOps engineers while actively supporting the design, implementation, and operation of our infrastructure and services. A successful candidate in this role will be responsible for developing and implementing an IT strategy that aligns with our organization’s mission, overseeing the day-to-day aspects of IT operations, and ensuring the security and stability of our critical systems. They will also collaborate with a team of scientific application developers, software developers, and trainers to support the development and continued operation of key web services for a global scientific community. The candidate will work at the RCSB Protein Data Bank, Institute for Quantitative Biomedicine at Rutgers, The State University of New Jersey, located in Piscataway, NJ.
Responsibilities:
- Lead the DevOps team and manage daily operations of our IT infrastructure and services following institutional standards, including but not limited to our infrastructure, DevOps Continuous Integration/Continuous Deployment (CI/CD) pipelines, networks, security, applications, and hardware.
- Provide support with debugging and troubleshooting complex production issues across application, infrastructure, and data layers; lead incident response, root cause analysis, and long-term remediation efforts.
- Develop and implement a long-term multi-year IT infrastructure strategy, including identifying, anticipating, and prioritizing infrastructure needs for the organization.
- Manage budgeting and vendor relationships with hardware and service providers.
- Develop and maintain code for automation and infrastructure, including provisioning, deployment, monitoring, and operational workflows (infrastructure as code).
- Establish project plans and track progress of work to monitor risks and deliverables.
- Serve as one of the technical subject matter experts within the organization, providing guidance and answering technical questions to internal and external stakeholders and partners.
- Collaborate closely with software and scientific application developers to ensure systems are observable, operable, and performant in production, and contribute to application code when needed to diagnose or resolve issues.
The candidate should be comfortable working in a fast-changing environment, be able to think creatively, demonstrate a deep understanding of a modern IT infrastructure, and maintain a willingness to learn new skills and technologies.
Position Status Full Time
Posting Number 26FA0497
Posting Open Date 05/19/2026
Qualifications
Minimum Education and Experience
A degree in Information Technology, Computer Science, or a related discipline and a minimum of 5 years equivalent work experience in Information Technology or related field.
Any educational background or experience in bioinformatics or biochemistry will be considered a plus.
Required Knowledge, Skills, and Abilities
- Minimum of 5 years experience in IT
- Strong analytical and problem-solving skills, with the ability to address and resolve unprecedented technical issues.
- Strong understanding of IT infrastructures across the entire stack, including hardware and network components, security, and cloud technologies required.
- In-depth experience with Kubernetes and Docker. Strong experience working with at least one of NodeJS, Java, or Python. Experience with more than one will be considered a plus.
- Excellent leadership, communication, and interpersonal skills, with the ability to interact and work with stakeholders across various levels and technical backgrounds.
- Experience developing and maintaining modern DevOps Continuous Integration/Continuous Deployment (CI/CD) pipelines required. Any previous experience working with GitHub Actions will be considered a plus.
- Experience administering a Linux operating system server environment required.
- Experience working in data centers maintaining service uptime, including hardware installation and equipment moves, hardware networking, power consumption management, and interaction with data center personnel.
- Experience with email services setup and administration, platform migration and general management of multi-email systems.
Preferred Qualifications
- Hands-on experience working with MongoDB and Elasticsearch clusters
- Experience with tooling and automation for commercial cloud environments (AWS, GCP)
Physical Demands and Work Environment
Individual will work onsite at RCSB PDB located at Rutgers University – New Brunswick.
Standing, sitting, walking, talking or hearing.
Visual acuity to perform activities such as: viewing a computer terminal, reading, analyzing written information/data, etc.
Ability to perform physical labor without restrictions, including lifting equipment up to fifty (50) pounds.
Office environment.
Moderate Noise.
Overview
About the RCSB PDB:
RCSB PDB (RCSB Protein Data Bank) is a world-renowned, scientific organization focused on serving the technical, educational and programmatic needs of over 1 million users in scientific, research, and academic communities worldwide. The RCSB PDB scientific application development team creates state-of-the-art web applications, data exploration tools and 3D molecular visualizations.
The team consists of a group of highly-skilled bio-curators, scientists, software developers, designers, and educators, working in a lively and fast-paced environment located at Rutgers, UCSD, and UCSF.
The successful candidate will be able to take full advantage of the benefits of working at an academic institution, including New Jersey state benefits and a faculty-level salary.
Statement
This position is expected to be hands-on, directly addressing organizational needs as they evolve and being the lead on fixing problems that arise in day to day operations. This is in addition to managing our IT infrastructure team. The combination of direct contributions and managerial skills will be the key to success.
Location Details
Institute for Quantitative Biomedicine
174 Frelinghuysen Rd
Piscataway, NJ 08854
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings.
Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.
Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement
Posting Specific Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- List of Professional References (contact Info)
- Resume/CV
Optional Documents
- Cover Letter/Letter of Application
- Curriculum Vitae
- Other Documents (4)
See all 66+ J-1 Visa IT Service Management Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new J-1 Visa IT Service Management Jobs.
Get Access To All JobsTips for Finding J-1 Visa Sponsorship in IT Service Management
Document your ITSM credentials before applying
Gather certifications like ITIL, CompTIA, or ISO 20000 credentials alongside transcripts that confirm your field of study. Designated sponsors review training plans closely, and clear documentation speeds up DS-2019 issuance significantly.
Target host employers with established training infrastructure
ITSM roles at mid-to-large IT departments or managed service providers are more likely to have structured training programs, which designated sponsors require before issuing the DS-2019. Service desk and ITIL-process teams are your strongest targets.
Search Migrate Mate to find J-1-aligned ITSM roles
Use Migrate Mate to filter for IT Service Management positions at U.S. employers open to exchange visitors. It surfaces roles where host organizations have prior experience working with designated J-1 sponsor organizations.
Verify the 2-year home residency requirement early
Some J-1 participants in government-funded or skills-list programs must return home for two years before changing status or applying for certain U.S. visas. Confirm with your designated sponsor whether your specific training category triggers this requirement.
Align your training plan with O*NET ITSM competencies
Designated sponsors and host employers must submit a detailed training plan. Reference O*NET's occupational profile for IT support and service management roles to frame your objectives in language that matches DOL expectations.
Confirm DS-2019 timelines before accepting an offer
Once your host employer secures a designated sponsor, DS-2019 issuance typically takes two to four weeks. Factor this into your start-date negotiation so your employer doesn't schedule an onboarding date before your paperwork clears.
IT Service Management J-1 Visa: Frequently Asked Questions
Which J-1 program category fits IT Service Management roles?
Current students enrolled in a degree program typically qualify for the J-1 Intern category. Early-career professionals who have graduated within the past year or are already working in ITSM abroad usually qualify for the J-1 Trainee category. The distinction matters because each category has different duration limits and training plan requirements set by the designated sponsor.
Who actually sponsors the J-1 visa for an ITSM role?
A U.S. Department of State-designated sponsor organization, such as Cultural Vistas or AIPT, issues your DS-2019 form and acts as the official visa sponsor. Your hiring employer is the host organization, not the sponsor. The host designs the training program, but the designated sponsor signs off on compliance, monitors your progress, and is legally responsible for your exchange experience.
How do I find U.S. employers open to hosting J-1 ITSM trainees?
Use Migrate Mate to search for IT Service Management roles at U.S. companies that are familiar with the J-1 host process. Many ITSM positions at technology firms, healthcare IT departments, and financial services companies have hosted J-1 participants before and understand the training plan and DS-2019 requirements involved.
Does the 2-year home residency requirement apply to ITSM J-1 participants?
It depends on your funding source and nationality. If your training is funded by your home government or the U.S. government, or if your home country's occupation is on the Exchange Visitor Skills List, the two-year requirement likely applies. Your designated sponsor will assess this at the time of DS-2019 issuance and must inform you before your program begins.
What does the training plan need to cover for an ITSM J-1 application?
The training plan must outline specific ITSM skills you will develop, such as incident management workflows, service desk operations, or ITIL process implementation, broken into phases with measurable goals. Vague plans referencing general IT exposure are commonly rejected. Designated sponsors cross-reference submissions against DOL expectations, so grounding your plan in O*NET ITSM competencies strengthens approval odds.