J-1 Visa Technical Support Engineer Jobs
Technical Support Engineer roles in the U.S. are accessible through J-1 visa sponsorship under the Intern or Trainee program category, depending on your career stage. Designated sponsors issue your DS-2019, while the hiring company serves as your host organization. No lottery or annual cap applies.
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Get Access To All JobsINTRODUCTION
As a Tanium Technical Support Engineer (TSE) Intern, you will support Tanium’s world-class customer organization, responsible for the satisfaction & retention of our enterprise customers, including the U.S. Department of Defense and over half the Fortune 100. With a primary focus on customer satisfaction, TSEs work both reactively and proactively to improve the overall experience of Tanium customers of all industries and sizes. This includes serving our customers by resolving technical issues & answering technical questions in a timely manner. TSE interns experience this foundational role in our organization through 1:1 mentorship, team triaging efforts, and shadowing opportunities.
This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX, Emeryville, CA, or Bellevue, WA. The hourly rate for this internship is $27-$30 per hour. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for a housing stipend, 401k matching, and a monthly allowance for communications reimbursement.
WHAT YOU’LL DO
- Work with a 1:1 mentor TSE as they take on real-world customer problems in security, operations, asset management, and risk management
- Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium
- Support efforts will encompass security (Forensics, Cyber Threat Intelligence, Incident Response), operations (Compliance, Vulnerability Scanning, Patching, Integrity Monitoring), and general automation
- Assist customers with Tanium platform/module upgrades
- Partner with other TSEs to assist with their assigned cases
- Shape, execute and deliver special projects with your peer interns that directly impact customers of the TSEs
- Acquire a deep understanding of how the technology of our product works and how to support, operate and integrate it
- Learn how to document best practices as well as track activity, document root causes, and complete accurate reports
- Rigorously test our product in a home lab environment
BASIC QUALIFICATIONS
- Authorized to work in the U.S. now and in the future
- Available to work full-time from June 8, 2026 to August 14, 2026
- Has some experience with endpoints, networking or operating systems/servers
- Passionate about creating an amazing customer experience (work with customers is a plus)
- Able to work independently with good judgement and attention to detail
PREFERRED QUALIFICATIONS
- IT Helpdesk Experience Is Preferred.
- Previous Interns have come from backgrounds in: Computer Science, IT Networking, Intelligence and Cyber Operations, Industrial Engineering...but if you don’t see your area of study on the list, don’t fret! We celebrate diversity and inclusion at Tanium, & that includes diversity of thought!
ABOUT TANIUM
Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale.
ON A MISSION. TOGETHER.
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions. As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment.
For more information on how Tanium processes your personal data, please see our Privacy Policy.
INTRODUCTION
As a Tanium Technical Support Engineer (TSE) Intern, you will support Tanium’s world-class customer organization, responsible for the satisfaction & retention of our enterprise customers, including the U.S. Department of Defense and over half the Fortune 100. With a primary focus on customer satisfaction, TSEs work both reactively and proactively to improve the overall experience of Tanium customers of all industries and sizes. This includes serving our customers by resolving technical issues & answering technical questions in a timely manner. TSE interns experience this foundational role in our organization through 1:1 mentorship, team triaging efforts, and shadowing opportunities.
This position follows the Company’s hybrid schedule which currently requires employees to work in the office at one of the following locations a minimum of three days per week: Addison, TX, Emeryville, CA, or Bellevue, WA. The hourly rate for this internship is $27-$30 per hour. This hourly rate is an estimate for what Tanium will pay an intern. The actual rate offered may be adjusted based on a variety of factors, including but not limited to, education, skills, training, and experience. In addition to an hourly rate, interns will be eligible for a housing stipend, 401k matching, and a monthly allowance for communications reimbursement.
WHAT YOU’LL DO
- Work with a 1:1 mentor TSE as they take on real-world customer problems in security, operations, asset management, and risk management
- Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium
- Support efforts will encompass security (Forensics, Cyber Threat Intelligence, Incident Response), operations (Compliance, Vulnerability Scanning, Patching, Integrity Monitoring), and general automation
- Assist customers with Tanium platform/module upgrades
- Partner with other TSEs to assist with their assigned cases
- Shape, execute and deliver special projects with your peer interns that directly impact customers of the TSEs
- Acquire a deep understanding of how the technology of our product works and how to support, operate and integrate it
- Learn how to document best practices as well as track activity, document root causes, and complete accurate reports
- Rigorously test our product in a home lab environment
BASIC QUALIFICATIONS
- Authorized to work in the U.S. now and in the future
- Available to work full-time from June 8, 2026 to August 14, 2026
- Has some experience with endpoints, networking or operating systems/servers
- Passionate about creating an amazing customer experience (work with customers is a plus)
- Able to work independently with good judgement and attention to detail
PREFERRED QUALIFICATIONS
- IT Helpdesk Experience Is Preferred.
- Previous Interns have come from backgrounds in: Computer Science, IT Networking, Intelligence and Cyber Operations, Industrial Engineering...but if you don’t see your area of study on the list, don’t fret! We celebrate diversity and inclusion at Tanium, & that includes diversity of thought!
ABOUT TANIUM
Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable. Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale.
ON A MISSION. TOGETHER.
At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions. As a global organization with stakeholders around the world, it’s imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things. Our commitment to excellence and innovation has earned us a place on the Forbes Cloud 100 list for ten consecutive years, and we continue to be recognized worldwide as a great place to work. Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most. Interns and other Tanium contractors are eligible for VTO after 90 days of employment.
For more information on how Tanium processes your personal data, please see our Privacy Policy.
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship as a Technical Support Engineer
Document your technical credentials before applying
Gather transcripts, degree certificates, and employer letters that confirm your engineering or IT background. Designated sponsors evaluate these to determine whether you qualify under the Intern or Trainee category before issuing a DS-2019.
Align your job title with O*NET classifications
Technical Support Engineer maps to specific O*NET occupational codes that sponsors use to verify program eligibility. Confirm your target role matches those codes before submitting a training plan to your designated sponsor.
Search Migrate Mate to find J-1-compatible host employers
Use Migrate Mate to filter Technical Support Engineer roles at U.S. companies already familiar with hosting J-1 exchange visitors. Targeting employers with prior sponsorship experience shortens the approval timeline significantly.
Negotiate a training plan before accepting an offer
Your designated sponsor requires a detailed Training and Internship Placement Plan (Form DS-7002) before issuing the DS-2019. Ask your prospective host employer to draft it early, since gaps in the plan are the leading cause of delays.
Verify whether your role triggers the home residency requirement
Some Technical Support Engineer positions, particularly those funded by a government or involving specialized knowledge, carry a two-year home-country residency requirement after the program ends. Confirm your program category and funding source with your sponsor before you sign.
Check host employer E-Verify enrollment at the offer stage
Certain designated sponsors require host employers to be enrolled in E-Verify as a condition of placing a J-1 exchange visitor. Confirm enrollment with your prospective employer before your sponsor begins the DS-2019 process to avoid last-minute complications.
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Find Technical Support Engineer JobsTechnical Support Engineer J-1 Visa: Frequently Asked Questions
Which J-1 program category applies to Technical Support Engineer roles?
The category depends on your career stage. If you're a current student or recent graduate completing your education, you'd typically qualify under the Intern category. If you have a degree and at least one year of relevant work experience outside the U.S., the Trainee category applies. Your designated sponsor makes the final determination based on your background and the host employer's training plan.
Who actually sponsors the J-1 visa for a Technical Support Engineer?
The J-1 visa sponsor is a U.S. Department of State-designated organization, not the hiring employer. Organizations like CIEE, Cultural Vistas, or AIPT issue your DS-2019 and monitor program compliance. The tech company where you work is your host employer, not your legal sponsor. You must secure a designated sponsor independently of or alongside your job offer.
How do I find U.S. employers open to hosting J-1 Technical Support Engineers?
Most job listings don't specify J-1 host willingness, so targeting employers with prior J-1 or international hiring experience saves time. Migrate Mate lets you search for Technical Support Engineer roles at companies already familiar with hosting exchange visitors, which makes the outreach conversation considerably easier.
What is the DS-7002 training plan and why does it matter for this role?
The DS-7002 is a Training and Internship Placement Plan that your host employer and designated sponsor co-sign before your DS-2019 is issued. For Technical Support Engineer positions, it should detail the specific technical skills you'll develop, the tools and systems you'll work with, and supervision arrangements. A vague or incomplete plan is the most common reason sponsor approval is delayed.
Can a Technical Support Engineer on J-1 status change employers mid-program?
Changing host employers during a J-1 program requires your designated sponsor's written approval and usually a new or amended DS-7002 training plan. The new host must meet the same eligibility criteria as the original, including any E-Verify requirements your sponsor has set. Unauthorized changes to your host placement can result in termination of your SEVIS record and loss of status.
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