J-1 Visa Technical Support Engineer Jobs
Technical Support Engineer roles in the U.S. are accessible through J-1 visa sponsorship under the Intern or Trainee program category, depending on your career stage. Designated sponsors issue your DS-2019, while the hiring company serves as your host organization. No lottery or annual cap applies.
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Get Access To All JobsWho We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About The Role
Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.
- Troubleshoot and Innovate: Solve complex network, hardware, and software issues for the Verkada platform
- Be an Expert: Provide customers with best practices for system design and integration
- Communicate with Impact: Clearly explain technical concepts to customers both verbally and in writing
- Own the Problem: Take charge of customer issues from start to finish, ensuring a successful resolution
- Team Up: Collaborate with our Engineering and Product teams to test new products and identify bugs
- Share Knowledge: Create content for our Knowledge Base to help others
- Hands-on Projects: Get involved with lab testing and various team projects
What You Bring
- Available for a full-time (40 hours per week) in-person internship for Fall 2026 in San Mateo, CA
- A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
- You have coursework experience with computer networking, Linux, and computer systems
- You're a problem-solver with a keen eye for detail
- You can clearly and confidently communicate complex technical information
- You thrive in a team environment
- Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required!
Intern Perks & Benefits
At Verkada, we believe that internships should be as rewarding, supportive, and fun as they are impactful! That’s why we’re committed to providing a world-class experience that supports both your personal well-being and professional growth. Here are just a few of the perks and benefits you can expect as a Verkada Technical Support Engineering intern:
- Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage
- Daily lunch catered onsite, complimentary barista-made drinks, and fully stocked snacks to keep you fueled
- Intern-exclusive events and mixers, including opportunities to connect with other interns across different teams
- Cross-functional collaboration opportunities, giving you real exposure to how teams work together at Verkada
- Lunch & Learns with company executives. Hear directly from leaders and gain insight into building a successful career
- And more! From team-building activities to mentorship opportunities, we’re here to support your growth every step of the way
Additional Information
- We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Pay Disclosure
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting base pay may be above or below this range. Base pay is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs). Estimated Hourly Pay Range $30—$33 USD
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. Over 30,000 organizations worldwide, including more than 100 companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About The Role
Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design. This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.
- Troubleshoot and Innovate: Solve complex network, hardware, and software issues for the Verkada platform
- Be an Expert: Provide customers with best practices for system design and integration
- Communicate with Impact: Clearly explain technical concepts to customers both verbally and in writing
- Own the Problem: Take charge of customer issues from start to finish, ensuring a successful resolution
- Team Up: Collaborate with our Engineering and Product teams to test new products and identify bugs
- Share Knowledge: Create content for our Knowledge Base to help others
- Hands-on Projects: Get involved with lab testing and various team projects
What You Bring
- Available for a full-time (40 hours per week) in-person internship for Fall 2026 in San Mateo, CA
- A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity
- You have coursework experience with computer networking, Linux, and computer systems
- You're a problem-solver with a keen eye for detail
- You can clearly and confidently communicate complex technical information
- You thrive in a team environment
- Industry certifications (like CCNP, CCNA, or Network+) are a bonus, but not required!
Intern Perks & Benefits
At Verkada, we believe that internships should be as rewarding, supportive, and fun as they are impactful! That’s why we’re committed to providing a world-class experience that supports both your personal well-being and professional growth. Here are just a few of the perks and benefits you can expect as a Verkada Technical Support Engineering intern:
- Monthly housing stipend for those relocating to the area, in addition to a competitive hourly wage
- Daily lunch catered onsite, complimentary barista-made drinks, and fully stocked snacks to keep you fueled
- Intern-exclusive events and mixers, including opportunities to connect with other interns across different teams
- Cross-functional collaboration opportunities, giving you real exposure to how teams work together at Verkada
- Lunch & Learns with company executives. Hear directly from leaders and gain insight into building a successful career
- And more! From team-building activities to mentorship opportunities, we’re here to support your growth every step of the way
Additional Information
- We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Pay Disclosure
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate’s skills and experience, as well as market demands and internal parity. This estimate can vary based on the factors described above, so the actual starting base pay may be above or below this range. Base pay is also just one component of Verkada’s total rewards package. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of Restricted Stock Units (RSUs). Estimated Hourly Pay Range $30—$33 USD
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
See all J-1 Visa Technical Support Engineer Jobs
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship as a Technical Support Engineer
Document your technical credentials before applying
Gather transcripts, degree certificates, and employer letters that confirm your engineering or IT background. Designated sponsors evaluate these to determine whether you qualify under the Intern or Trainee category before issuing a DS-2019.
Align your job title with O*NET classifications
Technical Support Engineer maps to specific O*NET occupational codes that sponsors use to verify program eligibility. Confirm your target role matches those codes before submitting a training plan to your designated sponsor.
Search Migrate Mate to find J-1-compatible host employers
Use Migrate Mate to filter Technical Support Engineer roles at U.S. companies already familiar with hosting J-1 visa exchange visitors. Targeting employers with prior sponsorship experience shortens the approval timeline significantly.
Negotiate a training plan before accepting an offer
Your designated sponsor requires a detailed Training and Internship Placement Plan (Form DS-7002) before issuing the DS-2019. Ask your prospective host employer to draft it early, since gaps in the plan are the leading cause of delays.
Verify whether your role triggers the home residency requirement
Some Technical Support Engineer positions, particularly those funded by a government or involving specialized knowledge, carry a two-year home-country residency requirement after the program ends. Confirm your program category and funding source with your sponsor before you sign.
Check host employer E-Verify enrollment at the offer stage
Certain designated sponsors require host employers to be enrolled in E-Verify as a condition of placing a J-1 exchange visitor. Confirm enrollment with your prospective employer before your sponsor begins the DS-2019 process to avoid last-minute complications.
Technical Support Engineer J-1 Visa: Frequently Asked Questions
Which J-1 program category applies to Technical Support Engineer roles?
The category depends on your career stage. If you're a current student or recent graduate completing your education, you'd typically qualify under the Intern category. If you have a degree and at least one year of relevant work experience outside the U.S., the Trainee category applies. Your designated sponsor makes the final determination based on your background and the host employer's training plan.
Who actually sponsors the J-1 visa for a Technical Support Engineer?
The J-1 visa sponsor is a U.S. Department of State-designated organization, not the hiring employer. Organizations like CIEE, Cultural Vistas, or AIPT issue your DS-2019 and monitor program compliance. The tech company where you work is your host employer, not your legal sponsor. You must secure a designated sponsor independently of or alongside your job offer.
How do I find U.S. employers open to hosting J-1 Technical Support Engineers?
Most job listings don't specify J-1 host willingness, so targeting employers with prior J-1 or international hiring experience saves time. Migrate Mate lets you search for Technical Support Engineer roles at companies already familiar with hosting exchange visitors, which makes the outreach conversation considerably easier.
What is the DS-7002 training plan and why does it matter for this role?
The DS-7002 is a Training and Internship Placement Plan that your host employer and designated sponsor co-sign before your DS-2019 is issued. For Technical Support Engineer positions, it should detail the specific technical skills you'll develop, the tools and systems you'll work with, and supervision arrangements. A vague or incomplete plan is the most common reason sponsor approval is delayed.
Can a Technical Support Engineer on J-1 status change employers mid-program?
Changing host employers during a J-1 program requires your designated sponsor's written approval and usually a new or amended DS-7002 training plan. The new host must meet the same eligibility criteria as the original, including any E-Verify requirements your sponsor has set. Unauthorized changes to your host placement can result in termination of your SEVIS record and loss of status.