Master Service Technician Jobs
Master Service Technician jobs are open across automotive, HVAC, and industrial equipment sectors, from entry-level technician roles to lead and master-level positions, with specializations in diagnostics, electrical systems, and mechanical repair. Find a role that fits below and apply directly.
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Showing 5 of 116+ Master Service Technician jobs
Summary of the Job:
As a Master Service Technician, you will deliver customer service in the field to define service problems, collect data, and diagnose repair work to be performed. You will be a partner to our customers by consistently delivering exceptional solutions to both predict and prevent equipment failure, ensuring equipment is running at full capacity.
What’s in it for you:
- On-the-job training with available on-demand technical support, as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
- Receive a company service vehicle, fuel card, tablet, and cell phone for business use.
- Market-leading benefits program, including 401k and paid time off
- Extensive training and technician support to help you achieve your goals.
Main Responsibilities:
- Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
- Demonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics
- Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment
- Communicate with manufacturers as needed to help with diagnoses and parts identification
- Consult with the Technical Assistance Group for technical support while on-site
- Install all parts ordered for the customer in a timely and professional manner and in line with company policy
- Promote and recommend other services provided by Smart Care to customers when needed
- Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
- Follow safe work practices and accident prevention procedures
- Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
- Maintain productivity levels in accordance with company standards
- Share your expertise by assisting fellow Service Technicians with troubleshooting and technical support
Physical Requirements:
- Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
- Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
- Ability to work on ladders, roofs, and in rare cases, high, precarious places
Minimum Qualifications:
- High School Diploma or equivalent
- 2 years of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC or relevant adjacent industry experience
- Valid driver’s license and acceptable motor vehicle record
- Willingness and ability to be involved with an emergency on-call rotation that includes nights and weekends
- Availability for occasional overnight travel as assigned
- Immigration sponsorship not provided
Preferred Qualifications
- Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) or relevant military experience
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
Summary of the Job:
As a Master Service Technician, you will deliver customer service in the field to define service problems, collect data, and diagnose repair work to be performed. You will be a partner to our customers by consistently delivering exceptional solutions to both predict and prevent equipment failure, ensuring equipment is running at full capacity.
What’s in it for you:
- On-the-job training with available on-demand technical support, as well as ongoing formal hands-on and classroom training at our National Training Kitchen. Professional CFESA certifications with the potential for advancement.
- Receive a company service vehicle, fuel card, tablet, and cell phone for business use.
- Market-leading benefits program, including 401k and paid time off
- Extensive training and technician support to help you achieve your goals.
Main Responsibilities:
- Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment
- Demonstrate your mechanical aptitude, troubleshooting skills, and ability to read diagrams and schematics
- Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment
- Communicate with manufacturers as needed to help with diagnoses and parts identification
- Consult with the Technical Assistance Group for technical support while on-site
- Install all parts ordered for the customer in a timely and professional manner and in line with company policy
- Promote and recommend other services provided by Smart Care to customers when needed
- Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
- Follow safe work practices and accident prevention procedures
- Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory
- Maintain productivity levels in accordance with company standards
- Share your expertise by assisting fellow Service Technicians with troubleshooting and technical support
Physical Requirements:
- Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds
- Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions
- Ability to work on ladders, roofs, and in rare cases, high, precarious places
Minimum Qualifications:
- High School Diploma or equivalent
- 2 years of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC or relevant adjacent industry experience
- Valid driver’s license and acceptable motor vehicle record
- Willingness and ability to be involved with an emergency on-call rotation that includes nights and weekends
- Availability for occasional overnight travel as assigned
- Immigration sponsorship not provided
Preferred Qualifications
- Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA) or relevant military experience
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
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Find JobsMaster Service Technician Job Market
Who's Hiring
- Thriveworks17
- Wiers9
- Hussmann5
- Everon4
- Ubeo Business Services4
Top Industries Hiring
- Automotive
What Employers Look For
The qualifications that appear most often in master service technician jobs.
- ASE Master Technician certification or equivalent manufacturer certification required
- 5 or more years of hands-on diagnostic and repair experience
- Proficiency with OEM and aftermarket electronic diagnostic scan tools
- Valid driver's license with a clean driving record
- Ability to read and interpret technical service manuals and wiring diagrams
- Experience mentoring or training junior technicians in a shop environment
Tips for Your Master Service Technician Job Search
List your certifications above experience
Hiring managers for master service technician roles scan for ASE, EPA 608, or manufacturer-specific credentials before reading your work history. Put your active certifications in a dedicated section at the top of your resume so they're impossible to miss.
Quantify your diagnostic turnaround speed
Employers want to know how fast and accurately you diagnose. Instead of listing duties, write what you resolved and in what volume, such as how many units you serviced per week or the types of warranty repairs you closed.
Target postings that match your tooling background
Job descriptions for master service technicians often name proprietary diagnostic software or OEM scan tools. Apply first to roles that call out tools you already know, since your proficiency with those systems is a concrete differentiator in screening.
Apply early to roles that fit
Migrate Mate lists master service technician openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare a scenario answer for misdiagnosis situations
Interviewers for master-level roles routinely ask how you've handled a repair that didn't fix the original problem. Prepare a specific example that walks through your diagnostic revision process, what you ruled out, and how you resolved the job without escalating cost.
Negotiate based on flat-rate hours, not hourly wage
Many master service technician positions are paid on flat-rate systems rather than straight hourly pay. Before accepting an offer, ask for the shop's average billed hours per week and the flat-rate multiplier so you can calculate realistic take-home.
Master Service Technician Jobs: Frequently Asked Questions
Which companies are hiring the most master service technicians?
The companies hiring the most master service technicians right now include Thriveworks, Wiers, and Hussmann, with the largest share of openings in Texas, Florida, and Michigan, based on current listings on Migrate Mate as of November 2026. Dealership groups and national fleet service operators tend to post the highest volumes consistently.
How many master service technician jobs are remote?
About 69% of master service technician openings are fully remote or hybrid as of November 2026, reflecting the hands-on nature of most roles. The sub-areas most likely to offer remote or hybrid arrangements include technical training, warranty claims review, and remote diagnostics support for telematics-equipped fleets.
How do you become a master service technician?
You typically start by completing a post-secondary automotive or technical program, then work as an entry-level technician to build hands-on diagnostic and repair hours. From there, you pursue and pass the full set of ASE or manufacturer-specific certification exams in your specialty area. Reaching master-level status requires passing all exams in a category and maintaining those credentials through renewal testing.
Can you get hired as a master service technician without much experience?
Getting hired at the master technician level with little experience is difficult because most employers require certification and substantial shop time. A realistic path is to apply for journeyman or senior technician openings, demonstrate strong diagnostic results, and work toward your ASE or OEM credentials while employed. Some dealerships offer apprenticeship tracks that move candidates into master-level roles faster if you show consistent productivity.
What does the master service technician interview process look like?
Most employers start with a phone screen focused on your certifications and specialty areas, followed by an in-person or video interview with a service manager. You'll typically be asked scenario-based technical questions about difficult diagnostic cases you've handled. Some shops add a practical assessment where you work through a vehicle complaint at a bay, so arrive prepared to demonstrate your process, not just describe it.
Where can I find and apply to master service technician jobs?
You can find and apply to master service technician jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings for roles that match your certifications and specialty, then apply directly to each position that fits your background and location preferences.
See All 116+ Master Service Technician Jobs
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