Entry Level Membership Assistant Jobs
New grad membership assistant jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrable organizational skills can matter more than a long resume. Most openings are on-site roles across Sports & Recreation and Healthcare & Medical Services, with employers like Life Time, Genesis Health Clubs, and MINUTEMAN CAR WASH hiring at this level now.
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Showing 5 of 16+ Entry Level Membership Assistant jobs
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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Who's Hiring
Top Industries Hiring
- Sports & Recreation
- Healthcare & Medical Services
Entry Level Membership Assistant Jobs: Frequently Asked Questions
How do I get an entry level membership assistant job?
Focus on administrative and customer service experience from internships, campus organizations, or volunteer work, since most entry level membership assistant roles prioritize communication skills and attention to detail over years on the job. Tailor your resume to highlight database entry, scheduling, or member-facing tasks. Applying to nonprofits, associations, and fitness or wellness organizations is a strong starting point, as these sectors actively hire at this level.
Which companies hire entry level membership assistants?
Companies hiring entry level membership assistants right now include Life Time, Genesis Health Clubs, and MINUTEMAN CAR WASH, based on current listings on Migrate Mate as of November 2026. Nonprofits, professional associations, fitness clubs, and trade organizations tend to hire most actively at this level, often looking for candidates who are organized, personable, and comfortable working with member data or CRM systems.
Are there remote entry level membership assistant jobs?
Yes, though most openings at this level are on-site or hybrid. About 0% of entry level membership assistant openings are remote or hybrid as of November 2026, so candidates open to in-person work will find the widest range of opportunities. Remote roles do exist, particularly at national associations and digital membership platforms, and are worth filtering for during your search.
Are these new grad membership assistant jobs?
Yes, many of the roles listed here are new grad and junior positions that welcome recent graduates with little or no professional experience. A new grad-friendly posting typically states it accepts zero to two years of experience, values internships or campus involvement, or lists a portfolio or references in place of work history. These roles are a practical entry point for new grads building a career in member services or nonprofit administration.
Which industries hire the most entry level membership assistants?
Entry Level membership assistant roles concentrate in Sports & Recreation and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors rely on consistent member communication, event coordination, and data management, functions that entry level candidates can step into quickly with strong organizational skills and a willingness to learn membership software on the job.