Operational Excellence Manager Jobs in Arkansas

GENERAL DESCRIPTION OF POSITION

The Operational Risk Analyst I supports the Operational Risk Management (ORM) Program and will contribute to the development and ongoing support of the Banks risk management programs. This position monitors and reports operational risk related to the application of bank policies and procedures as well as state and federal laws and regulations. The Operational Risk Analyst I supports duties that involve research, analysis, reporting, and handling of confidential information, as well as communication with bank management and/or various bank-level committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Responsible for several aspects of the risk assessment process. This can include engaging with all Lines of Business in process/control mapping, building out risk assessments, identifying control gaps/weaknesses, documenting issues, analyzing results, preparing assessment reports, and providing effective challenge on completed assessments.

2. Provides support in implementing, maintaining, and enhancing the Bank's Three Lines of Defense Program.

3. Identifies and supports efforts to strengthen internal controls.

4. Assists in monitoring of the First Line testing of internal controls to identify operational risk exposures and ensure timely and effective corrective action is taken.

5. Supports ORM in the development of operational risk scenario analysis and review operational loss events.

6. Assists in developing program enhancements in line with regulatory expectations and industry practices.

7. Assists in standardizing and maintaining a robust report and risk taxonomy using the Bank's GRC platform.

8. Monitors internal metrics and industry trends to assist in identifying and mitigating emerging operational risks.

9. Assists in the implementation and ongoing maintenance of the Bank's GRC platform. This will include serving as an administrative user for the system.

10. Drafts and reviews policies and procedures related to the Operational Risk Management Program.

11. Responsible for preparing reports for Executive Management and/or other board level committees as required.

12. Works in conjunction with staff from front line operating units and various other LOBs such as ERM, Information Technology, Information Security, Compliance, and Internal Audit to ensure that operational risk exposures are appropriately identified, measured, monitored, and controlled.

13. Assists in planning and coordination of both Internal and External Audits.

14. Completes all required BSA/AML training, as well as other compliance and risk management training as required. Seeks continuing education opportunities to expand knowledge of risk management principles.

15. The ability to work in a constant state of alertness and in a safe manner.

16. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to write reports, business correspondence, and policy/procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

• Certificate/Certification in Risk Management Frameworks
• Certificate/Certification in Operational Risk Management

SOFTWARE SKILLS REQUIRED

• Intermediate: Presentation/PowerPoint, Spreadsheet
• Basic: Alphanumeric Data Entry, Other, Word Processing/Typing

WORKING CONDITIONS

Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level, plus a minimum of distractions.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.

While performing the functions of this job, the employee is continuously required to use hands to finger, handle, or feel, talk or hear; frequently required to sit; and occasionally required to stand, walk, reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

ADDITIONAL INFORMATION

• Bachelor's Degree in a field such as Accounting, Finance, Risk Management, etc. is required
• Knowledge of banking operations is preferred
• Experience and/or knowledge of BI solutions or data analytics is preferred

Education

Preferred* Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.