Operations Excellence Manager Jobs in Oregon

INTRODUCTION

The Division of Educational Ventures is seeking a Business Operations Manager. This is a full-time (1.00 FTE), 12-month, professional faculty position.

The Division of Educational Ventures (DEV) is a growing, innovative, and collaborative organization with a commitment to providing high-quality online education. The division extends Oregon State University’s exceptional learning experiences including microcredentials, certificates, and degrees available to students throughout Oregon and around the world.

The division includes Ecampus, offering over 130 online and hybrid degree programs; the Ecampus Research Unit (ECRU), conducting and supporting original research in online teaching and learning; the Corporate and Workforce Education Unit (CWE), creating pathways for learners employed by collaborators in business and government; the Open Educational Resources Unit (OER), aiding faculty in adopting open course materials; and the Alternative Credential Unit (ACU), developing short-form educational opportunities.

This Business Operations Manager reports to the Vice Provost and is a critical member of the division leadership team, overseeing the functions within business operations that include human resources, accounting and finance, facilities management and various special projects. In addition, this position provides direct, confidential support and consultation to the Ecampus Vice Provost and Associate Vice Provosts by contributing to the strategic and tactical planning of the overall organization.

This position directs and oversees the work of the administrative support team within the division. The work of this team includes office management, employee recruitment and human resources support, budget development and management, travel and expense processing, vendor contract management, and reception. This position serves an essential role in maintaining a positive work environment and high-functioning administrative support team.

Oregon State University and the Division of Educational Ventures maintain and enhance a collaborative and inclusive community that is dedicated to equity and equal opportunity. All employees of this division are responsible for ensuring that these commitments are achieved. This position supports these goals directly by recruiting and supporting qualified employees who demonstrate this commitment and by contributing to a positive office culture.

Ecampus currently operates on a hybrid schedule.

KEY RESPONSIBILITIES

25% OPERATIONS AND FACILITIES MANAGEMENT

• Serves as primary contact for Ecampus business operations and represents leadership with university partners regarding business functions and facilities.
• Oversees the use of facilities by leading space planning and negotiation of space, construction and assembly of workstations and work areas, coordinating moves and other responsibilities related to the use of facilities.
• Participates with other unit leaders within the division in the day-to-day operations of Ecampus and attends directors’ meetings.
• Researches, develops and recommends administrative policies and procedures related to division operations, administration and facilities.

25% FINANCE

• Participates in budget development and monitors division’s operations budget activity.
• Builds and tracks the division operations budget.
• Serves as liaison with the university’s controller team to provide thorough and accurate budget and expenditure information to Ecampus executive leadership that aids in short- and long-term decision-making.
• Participates in projects that require budget strategies and detailed budget information that inform the vice provost and associate vice provosts.
• Serves as budget authority and purchasing approver for services and supplies related to the operations of the division.
• Provides approval and signature for regular expenses up to $25,000. Routes irregular purchasing requests of any amount to the vice provost for approval.
• Oversees Foundation funds and provides review and approval of expenditures on Foundation accounts.
• Ensures compliance with applicable laws, rules, regulations, and policy.

15% HUMAN RESOURCES AND CULTURE

• Serves as Ecampus resource for highly confidential human resource relations and activities that include organizational structure, classification, and compensation.
• Liaison with the university’s human resources team to consult and ensure compliance with applicable laws, rules, regulations, and policy.
• Participates in the development of strategy for maintaining a workplace environment and culture that is welcoming and supportive and in alignment with the established mission and vision.
• Strategizes with executive leadership to survey and assess the health of the division, identifying opportunities for improvement and implementing change.
• Provides guidance to division supervisors on institutional and division guidelines, policies, and procedures.
• Reviews and approves HR transactions.

20% ADMINISTRATIVE SUPPORT TEAM LEADERSHIP AND SUPERVISION

• Provides direction and leadership of administrative support team that provides office management, reception, travel and expense, finance support, contract management, and recruitment. This position plans, assigns and approves work; rewards/disciplines; responds to grievances; hires/fires; prepares and signs performance evaluations/reviews of employees.
• Identifies professional development opportunities and coordinates participation.
• Directly supervises the division’s Office Manager, Business Associate, and Administrative Associate.

10% PROJECT MANAGEMENT

• At the request of the vice provost, oversees special division projects that include collaboration with internal units, cross-campus units and 3rd party vendors.
• Manages details of projects including coordinating work priorities; acts as liaison between leadership and project team; and monitors project status to ensure progress toward completion.

5% PROFESSIONAL DEVELOPMENT AND SERVICE

• Provides service to both the unit and university by working on division and university committees and projects. Represents and attends relevant workshops, conferences, and meetings, presenting and sharing knowledge and expertise and networking with colleagues.
• Attends training opportunities that develop expertise in advocating for equitable hiring practices and minimizing unintentional biases.
• Participates in division, university and community service opportunities that create and sustain an effective work culture.

BASIC QUALIFICATIONS

• Bachelor’s degree in field related to assigned responsibilities or an equivalent combination of education and experience to perform the primary duties of the position.
• 5 years experience providing management of business and facility operations.
• 3 years experience providing support to and project management for executive level leadership.
• Experience in leading teams with a demonstrated ability to plan, organize, evaluate, manage, and delegate details.
• Experience managing fiscal processes with a strong understanding of budgets.
• Experience managing human resource operations as it relates to personnel management and recruitment.
• Ability to work independently and make decisions on complex issues.
• A demonstrable commitment to inclusive excellence.
• Demonstrated ability to maintain the strictest confidentiality and professionalism.
• Excellent written and oral communication skills with diverse communities.
• Demonstrated knowledge of how to effectively interact with a diverse group of individuals.
• This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

PREFERRED QUALIFICATIONS

• Experience in a university setting using systems that support business functions.
• Advanced knowledge of the use of technology in an office setting.
• Professional project management experience.

WORKING CONDITIONS / WORK SCHEDULE

Ecampus currently operates on a hybrid schedule, Tuesday - Thursday are designated in-office days. Mondays and Fridays in office are expected as needed.

Typical office environment.

This position may require travel.

This position may require working events after hours or on the weekends.

COMPENSATION

• Recommended Full-Time Salary Range: $85,000-$94,500

Starting salary within the salary range will be commensurate with skills, education, and experience.

LOCATION

Job Location: Corvallis

APPLICATION INSTRUCTIONS

When applying you will be required to attach the following electronic documents:

1) A resume/CV; and

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

3) Other Document 1: Please upload your response to the following prompts:

1. Please describe your experience developing, managing, and monitoring budgets. In your response, include the size or scope of the budget(s), your role in budget planning and forecasting, and an example of a decision you made to ensure fiscal responsibility.

2. Describe your experience overseeing day-to-day business and/or office operations. What systems, processes, or practices did you use to ensure efficient operations, manage multiple priorities, and address operational challenges?

You will also be required to submit the names of at least three professional references, their e-mail addresses and telephone numbers as part of the application process.

For additional information please contact: Gina Morford at Gina.Morford@oregonstate.edu

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at employee.relations@oregonstate.edu.