Palo Alto Networks Jobs in Texas
Palo Alto Networks jobs in Texas are among the most active in the country, concentrated in cybersecurity, enterprise technology, and defense contracting across a strong range of levels from entry-level security analysts through senior architects and sales engineers. Dallas-Fort Worth, Austin, and San Antonio are the primary hiring hubs, where major employers including AT&T, Lockheed Martin, and Dell Technologies have built out substantial security operations that draw on Palo Alto Networks expertise. The most in-demand specialties in Texas are network security engineering, SASE and cloud security implementation, and Cortex XSOAR-based security operations. Find a role that fits below and apply directly.
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See related jobsINTRODUCTION
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
JOB SUMMARY
As a designated customer advocate under Focused Services, you will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products and better cybersecurity.
KEY RESPONSIBILITIES
- Provide technical support, configurations, troubleshooting, and best practices to customers and partners.
- Manage support cases to ensure timely recording, tracking, resolution, and follow-up.
- Collaborate with engineering teams to resolve customer-found defects and drive product improvements.
- Perform fault isolation and root cause analysis for complex technical issues in customer environments.
- Create and publish technical documentation, such as support bulletins and knowledge base articles.
- Review and provide feedback on technical documentation for training materials, marketing collateral, and user guides.
- Travel to customer sites for critical situations to expedite resolution as needed.
- Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change.
QUALIFICATIONS
Required Qualifications
- Minimum of 5 years of network security experience along with strong communication and customer service skills.
- In depth, hands on network troubleshooting skills.
- Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF, EIGRP), branch, and DataCenter Architectures.
- Expertise with Remote Access VPN solutions and tunneling protocols (IPSEC, GRE, PKI & SSL/TLS, DNS, DHCP).
- Experience with Multi-factor Authentication Protocols (2FA, RADIUS, LDAP, AD, CAC cards, tokens etc.).
- Working knowledge of Security services (IDS/IPS, Firewalls etc.).
- Virtualization experience (AWS, Azure, VMWare, OpenStack).
- The ability to independently debug broad, complex and unique networks with mixed media and protocols is required.
- Excellent written and verbal communication skills.
- BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience required.
Preferred Qualifications
- Experience with virtualization technologies such as AWS, Azure, or VMWare.
- Scripting experience with Python or Shell.
- Experience with multi-vendor security products including Cisco ASA, Checkpoint, or other next-generation firewalls.
- Proven ability to effectively communicate and present technical concepts to diverse audiences, including executive-level stakeholders.
- Experience with Windows, Linux, and Mac OS is a plus (Debugging, Editing Registries, Plist etc.).
COMPENSATION DISCLOSURE
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$108,800.00 - $176,000.00/yr
OUR COMMITMENT
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: Yes
LOCATION
Plano, Texas, United States
Global Customer Services Ref ID: JR-014663
INTRODUCTION
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
JOB SUMMARY
As a designated customer advocate under Focused Services, you will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products and better cybersecurity.
KEY RESPONSIBILITIES
- Provide technical support, configurations, troubleshooting, and best practices to customers and partners.
- Manage support cases to ensure timely recording, tracking, resolution, and follow-up.
- Collaborate with engineering teams to resolve customer-found defects and drive product improvements.
- Perform fault isolation and root cause analysis for complex technical issues in customer environments.
- Create and publish technical documentation, such as support bulletins and knowledge base articles.
- Review and provide feedback on technical documentation for training materials, marketing collateral, and user guides.
- Travel to customer sites for critical situations to expedite resolution as needed.
- Provide support that includes mandatory weekend, holiday shift work and on-call support. Support includes a blend of as-needed and rotational coverage, which is subject to change.
QUALIFICATIONS
Required Qualifications
- Minimum of 5 years of network security experience along with strong communication and customer service skills.
- In depth, hands on network troubleshooting skills.
- Deep understanding of TCP/IP and advanced knowledge of LAN/WAN technologies, expertise with general routing/switching, Routing protocols (e.g BGP, OSPF, EIGRP), branch, and DataCenter Architectures.
- Expertise with Remote Access VPN solutions and tunneling protocols (IPSEC, GRE, PKI & SSL/TLS, DNS, DHCP).
- Experience with Multi-factor Authentication Protocols (2FA, RADIUS, LDAP, AD, CAC cards, tokens etc.).
- Working knowledge of Security services (IDS/IPS, Firewalls etc.).
- Virtualization experience (AWS, Azure, VMWare, OpenStack).
- The ability to independently debug broad, complex and unique networks with mixed media and protocols is required.
- Excellent written and verbal communication skills.
- BS in computer science, information technology, computer architecture, electrical engineering, mathematics or related experience or equivalent military experience required.
Preferred Qualifications
- Experience with virtualization technologies such as AWS, Azure, or VMWare.
- Scripting experience with Python or Shell.
- Experience with multi-vendor security products including Cisco ASA, Checkpoint, or other next-generation firewalls.
- Proven ability to effectively communicate and present technical concepts to diverse audiences, including executive-level stakeholders.
- Experience with Windows, Linux, and Mac OS is a plus (Debugging, Editing Registries, Plist etc.).
COMPENSATION DISCLOSURE
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
$108,800.00 - $176,000.00/yr
OUR COMMITMENT
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship?: Yes
LOCATION
Plano, Texas, United States
Global Customer Services Ref ID: JR-014663
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Find Palo Alto Networks JobsPalo Alto Networks Jobs by City in Texas
Where Texas roles are concentrated, by current openings.
Palo Alto Networks Job Market in Texas
A snapshot from current Texas openings, updated as new roles post.
Who's Hiring
- Palo Alto Networks5
Top Industries Hiring
- Agriculture & Farming5
- Technology & Software5
What Texas Employers Look For
The qualifications that appear most often in palo alto networks jobs across Texas.
- Active Palo Alto Networks PCNSE certification strongly preferred or required by most Texas employers
- Three or more years of hands-on experience deploying and managing Palo Alto Networks firewalls
- Demonstrated experience with Prisma Cloud, Panorama, or Cortex XDR in enterprise environments
- Proficiency with network protocols including BGP, OSPF, IPsec VPN, and SD-WAN architectures
- Experience supporting compliance frameworks such as NIST, CMMC, or SOC 2 common in Texas defense and finance sectors
- Strong ability to collaborate with cross-functional IT and security teams in large distributed organizations
Palo Alto Networks Jobs in Texas: Frequently Asked Questions
How do you become a palo alto networks professional in Texas?
The most direct path is earning the Palo Alto Networks Certified Network Security Engineer (PCNSE) certification, which requires passing a proctored exam administered through Pearson VUE and is recognized by Texas employers across defense, finance, and technology. Most candidates build their foundation with a degree in computer science, information technology, or a related field, then gain hands-on lab experience through Palo Alto Networks' own training portal before sitting the exam. Texas has no state-issued license specific to this role.
Which companies hire palo alto networks professionals in Texas?
Employers hiring palo alto networks professionals in Texas right now include Palo Alto Networks, based on current listings on Migrate Mate as of June 2026. Texas's concentration of defense contractors, large financial institutions, and Fortune 500 technology headquarters makes it one of the most consistent states for ongoing Palo Alto Networks roles at multiple seniority levels.
Which Texas cities have the most palo alto networks jobs?
Plano and Austin account for the largest share of palo alto networks openings in Texas. Dallas-Fort Worth leads due to its density of corporate headquarters, financial services firms, and managed security service providers, while Austin's technology sector and San Antonio's military and federal contracting ecosystem each generate steady demand for Palo Alto Networks expertise.
Are there remote palo alto networks jobs in Texas?
Yes, and more than most fields. About 20% of palo alto networks openings tied to Texas are remote or hybrid as of June 2026, reflecting how much of the work, including policy management, threat monitoring, and cloud security configuration, can be performed off-site. Roles that require on-site data center access or classified facility clearances are the exception most likely to remain fully in-person.
How can I get hired as a palo alto networks professional in Texas with little or no experience?
The most realistic entry path is starting as a junior network administrator or SOC analyst at a Texas-based managed security service provider or large enterprise IT department, then building toward Palo Alto Networks certification on the job. Employers like AT&T, Leidos, and USAA in Texas run structured associate and early-career security programs that expose candidates to Palo Alto Networks platforms without requiring prior direct experience. Earning the entry-level PCCSA or PCNSA certification and completing hands-on labs through Palo Alto Networks' free training platform gives candidates a concrete edge when applying.
Where can I find and apply to palo alto networks jobs in Texas?
You can find and apply to palo alto networks jobs in Texas on Migrate Mate, which lists current Texas openings updated regularly. Search the listings below for roles that match your experience level and specialization, then apply directly to the ones that fit.
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