Job Overview

PenFed is hiring a (Hybrid) Senior AI Program Analyst at our Tysons, Virginia or San Antonio, Texas location. The Senior AI Program Analyst supports the scaling of the enterprise Responsible AI program by reviewing governance frameworks, policies, procedures, and the AI portfolio and completing analysis to support repeatable, inspectable, and defensible operational execution.

This role focuses on policy support, testing and monitoring assurance, AI intake and inventory operations, and governance enablement. The Analyst does not design or build AI models, nor do they independently approve risk outcomes. Instead, they support analysis of the AI portfolio as it pertains to Responsible AI policies and standards.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Responsible AI Analysis & Program Enablement
• Support analysis of AI outcomes by helping determine evaluation scope, datasets, and assessment approaches based on a given AI use case.
• Prepare summaries, data, and other materials related to the Responsible AI program for executive briefings, audits, and risk reviews.
• Review AI testing and monitoring data for outcomes against established Responsible AI policies and standards.

• Complete thorough analysis of use cases to identify gaps, inconsistencies, or missing evidence and escalate findings to Responsible AI leadership.

• Policy & Procedure Support

• Draft and maintain Responsible AI policies, procedures, and related documentation.
• Coordinate reviews and feedback across Legal, Compliance, IT, Risk, and other stakeholders.

• Prepare summaries of procedural changes and clarifications for stakeholder communication.

• Regulatory & Standards Research

• Monitor AI governance standards and regulatory developments as they relate to financial services and Responsible AI.
• Provide targeted research to support policy updates and leadership briefings.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor's degree or equivalent experience in governance, risk management, public policy, information systems, data, or related fields.
• Minimum 5 years of experience in AI, governance, risk, compliance, audit, or policy.
• Proficiency in data analysis and statistical methods required.
• Strong understanding of AI/ML principles, bias detection, model monitoring, and explainability.
• Familiarity with regulatory compliance and ethical AI best practices preferred.
• Exceptional written communication skills and strong oral communication skills.
• Strong leadership and stakeholder engagement skills.
• Strong analytical, interpersonal, and decision-making skills.
• Experience in financial services or other regulated industries preferred.
• Experience with AI observability platforms and governance tools preferred.
• Experience in using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses and Certifications

There are no additional certifications required.

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Travel

No travel required.

LI-Hybrid

Benefits

At PenFed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage. We also support growth via education assistance, community involvement, and volunteer opportunities.

Our Purpose

Helping members achieve their dreams since 1935.

Pentagon Federal Credit Union (PenFed) is one of America's largest federal credit unions, serving 2.8 million members worldwide with $29 billion in assets. PenFed offers market-leading certificates, checking and savings, credit cards, personal loans, mortgages, auto loans, and a wide range of other financial services, always with members' interests in mind. PenFed is federally insured by the NCUA and is an Equal Housing Lender.

Berkshire Hathaway HomeServices PenFed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of PenFed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway HomeServices network, placing us in the top 1% of all real estate brokerages in the country.

With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national referral network.

Equal Employment Opportunity

PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.

PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.