Mid Level Patient Liaison Jobs
Mid level patient liaison jobs go to professionals ready to own patient communication workflows, coordinate across care teams without close supervision, and mentor incoming staff. Hiring is concentrated across Biotechnology & Pharmaceuticals, Healthcare & Medical Services, and Consulting & Professional Services, with employers like IQVIA, Biogen, and EVERSANA competing for patient liaisons at this level now.
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The Position
The Opportunity
The Therapeutic Area Medical Science Liaison (TA MSL) is a credible scientific partner responsible for providing clinical and health economic information related to disease states and the appropriate utilization of Genentech medicines (approved and pipeline). This field-based position will engage with healthcare providers, population health decision makers, and patients within their region(s), to further patient outcomes aligned with the overarching objectives of Genentech. In collaboration with their regional partners, TA MSLs are accountable for co-creating the local medical strategy and delivering for their customers. In addition, TA MSLs may be responsible for covering multiple medicines, as well as engaging in broad scientific discussions about patient outcomes and total cost of care, resulting in rich customer insights shared with key stakeholders across the organization.
Territory
Massachusetts, Rhode Island and Maine. The ideal candidate will live in the Boston area.
Key Responsibilities
- Ensure end-to-end customer experience for TA specific customers in the region
- Demonstrate deep scientific expertise in assigned molecules/products and therapeutic areas to exchange relevant information with thought leaders and healthcare decision makers
- Build and leverage relationships with key external scientific and medical customers to understand evolving healthcare trends
- Having proficiency in topics beyond scientific exchange, such as value/cost of care discussions and AE management
- Continuous learning within the therapeutic area, active participation in upskilling programs, and adherence to guidelines and procedures.
Who you are
Required Qualifications & Experience
- Advanced Clinical/Science Degree (e.g., MD, PharmD, PhD, MSN, NP, PA etc.). BSN with extensive field medical experience with a pharmaceutical company
- Minimum of 3 years related work experience (clinical, managed care, or industry experience)
- Proficiency in GCP (Good Clinical Practice) and ICH (International Conference on Harmonization of Technical Requirements for Registration of Pharmaceuticals for Human Use)
- Relevant therapeutic area knowledge, comprehensive understanding of product and safety profiles, and familiarity with managed care, health economics, reimbursement, and legal and regulatory landscape in the pharmaceutical/biotechnology industry.
Preferred Experience
- Prior experience as a field medical science liaison
- 1 or more years’ clinical or health economic research experience (either in industry or in another, related setting)
- 1 years' experience in therapy area
- In-depth knowledge of Phase IV/post-marketing drug development
Travel Requirements
- Business travel, by air or car, is required for regular external business meetings with customers and intermittent internal company meetings (up to 70% of time)
- This position requires significant use of a company-provided car to perform the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving a Company vehicle or driving any vehicle on Company business.
The expected salary range for this position is $161,300 - $299,500. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
This is a field based role.
Benefits
Relocation benefits are not available for this job posting.
Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
JOB FACTS
- Job Sub Category: Field Medical
- Schedule: Full time
- Job Type: Regular
- Posted Date: Nov 12th 2026
- Job ID: 202611-128303
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Top Industries Hiring
- Biotechnology & Pharmaceuticals16
- Healthcare & Medical Services14
- Consulting & Professional Services8
- Science & Research7
- Education3
Mid Level Patient Liaison Jobs: Frequently Asked Questions
How do I get a mid level patient liaison job?
Position yourself by highlighting ownership, not just tasks. Applications that land mid level roles point to specific projects you led, processes you improved, and decisions you made without being directed. Lead your resume with measurable outcomes, such as reduced patient complaint rates or faster referral turnaround, and tailor each application to the care setting the employer serves.
Which companies hire mid level patient liaisons?
Companies hiring mid level patient liaisons right now include IQVIA, Biogen, and EVERSANA, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes primarily from health systems, specialty clinics, and managed care organizations that need experienced liaisons who can work with minimal oversight.
Are there remote mid level patient liaison jobs?
Yes, though patient-facing responsibilities mean many roles remain on-site or hybrid. About 23% of mid level patient liaison openings are remote or hybrid as of November 2026, with remote positions most common in care coordination, utilization review, and telephonic case management functions that do not require in-person patient contact.
How do I move up to a mid level patient liaison role?
Moving from entry level to mid level takes deliberate expansion of scope over your first few years. Focus on owning a patient population or service line end to end, volunteering to train newer colleagues, and documenting the impact of your work in concrete terms. Employers promoting or hiring at this level look for demonstrated judgment, not just tenure.
Which industries hire the most mid level patient liaisons?
Mid Level patient liaison roles concentrate in Biotechnology & Pharmaceuticals, Healthcare & Medical Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors drive the most hiring because they manage high patient volume, complex care coordination needs, and ongoing regulatory requirements that call for experienced liaisons who can operate with real autonomy.