Mid Level Nurse Case Manager Jobs
Mid level nurse case manager jobs call for professionals ready to manage complex patient caseloads independently, coordinate across care teams, and mentor newer colleagues without constant oversight. Openings run across Healthcare & Medical Services, Insurance, and Technology & Software, with Gallagher, Houston Methodist, and Optum among the employers competing for nurse case managers at this level now.
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Telephonic Nurse Case Manager II
Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
Hours: Monday - Friday 9:00am to 5:30pm EST and 1 late evening 11:30am to 8:00pm EST.
This position requires an on-line pre-employment skills assessment. The assessment is free of charge and can be taken from any PC with Internet access. Candidates who meet the minimum requirements will be contacted via email with instructions. In order to move forward in the process, you must complete the assessment within 48 hours of receipt and meet the criteria.
The Telephonic Nurse Case Manager II is responsible for care management within the scope of licensure for members with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum. Performs duties telephonically.
How you will make an impact:
- Ensures member access to services appropriate to their health needs.
- Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment.
- Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements.
- Coordinates internal and external resources to meet identified needs.
- Monitors and evaluates effectiveness of the care management plan and modifies as necessary.
- Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans.
- Negotiates rates of reimbursement, as applicable.
- Assists in problem solving with providers, claims or service issues.
- Assists with development of utilization/care management policies and procedures.
Minimum requirements:
- Requires BA/BS in a health related field and minimum of 5 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
- Current, unrestricted RN license in applicable state(s) required.
- Multi-state licensure is required if this individual is providing services in multiple states.
For URAC accredited areas the following applies: Requires a BA/BS and minimum of 5 years of clinical care experience; or any combination of education and experience, which would provide an equivalent background. Current and active RN license required in applicable state(s). Multi-state licensure is required if this individual is providing services in multiple states.
Preferred Capabilities, Skills, and Experiences:
- Certification as a Case Manager preferred.
- Ability to talk and type at the same time preferred.
- Demonstrate critical thinking skills when interacting with members preferred.
- Experience with (Microsoft Office) and/or ability to learn new computer programs/systems/software quickly preferred.
- Ability to manage, review and respond to emails/instant messages in a timely fashion preferred.
- Minimum 2 years’ experience in acute care setting preferred.
- Minimum 2 years’ "telephonic" Case Management experience with a Managed Care Company preferred.
- Managed Care experience preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success – for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form and a member of the team will be in contact.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.
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Mid Level Nurse Case Manager Jobs: Frequently Asked Questions
How do I get a mid level nurse case manager job?
Position your existing case management experience around outcomes you owned: reduced readmissions, coordinated complex discharge plans, or managed high-acuity caseloads without close supervision. Highlight certifications like CCM or CDMS if you hold them, and tailor your resume to show depth in a specific care setting, whether acute, utilization review, or workers' compensation. Employers at this level want evidence of independent judgment, not just task completion.
Which companies hire mid level nurse case managers?
Companies hiring mid level nurse case managers right now include Gallagher, Houston Methodist, and Optum, based on current listings on Migrate Mate as of November 2026. Health systems, managed care organizations, and insurance carriers tend to drive the most consistent hiring at this experience level, often seeking nurses who can step into autonomous roles with minimal ramp-up time.
Are there remote mid level nurse case manager jobs?
Yes, though availability varies by specialty and employer. About 11% of mid level nurse case manager openings are remote or hybrid as of November 2026, with utilization review and telephonic case management roles offering the most flexible arrangements. Roles tied to inpatient coordination or facility-based care typically require on-site presence.
How do I move up to a mid level nurse case manager role?
Moving from entry level into a mid level nurse case manager role usually means building a record of managing progressively complex cases with less oversight, gaining exposure to utilization management or care transitions, and demonstrating measurable impact like improved patient outcomes or reduced unnecessary admissions. Earning a case management certification and taking on project-level responsibilities, such as contributing to care pathway improvements, signals readiness for the next tier.
Which industries hire the most mid level nurse case managers?
Mid Level nurse case manager roles concentrate in Healthcare & Medical Services, Insurance, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on experienced case managers to manage costs, coordinate longitudinal care, and meet regulatory and quality benchmarks that require independent clinical judgment rather than entry-level support.