Patient Service Coordinator Jobs in Indiana

LOCATION: Zionsville, IN
Facility: Ascension Medical Group Clinic
Department: Family and Pediatrics Medicine
Schedule: Monday - Friday 8am - 4:30pm

What You Will Do:

• Lead the front-of-house team by providing daily guidance and mentorship to patient coordinators, ensuring our service standards are consistently met.
• Orchestrate the daily patient flow by managing staff assignments and troubleshooting scheduling hurdles to keep the waiting room running smoothly.
• Master the clinical intake process by serving as the expert liaison for complex insurance authorizations and registration issues, ensuring no patient's care is delayed by paperwork.
• Support operational excellence by coordinating with physicians and clinical staff to align the front desk’s activities with the day’s medical priorities.

What You Will Need:

Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
+ Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences:

• Prefer CCMA or clinical experience
• Billing experience preferred but not required

Why Join Our Team:

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Equal Employment Opportunity Employer:

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer participates in the Electronic Employment Verification Program. Please click here for more information.

Benefits:

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.