Patient Service Coordinator Jobs
Patient Service Coordinator jobs are open across hospitals, outpatient clinics, specialty practices, and health systems, at every level from entry-level to senior, with specializations in scheduling, billing coordination, and patient intake. Find a role that fits from the openings below and apply directly.
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Showing 5 of 2,826+ Patient Service Coordinator jobs
Location Detail: 704 Hebron Ave Glastonbury (10232)
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Description
Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
- Delivers exceptional customer service with the HHC brand experience.
- Welcomes patients in person or on the telephone and takes detailed messages as needed.
- Reconciles co-pays and walk-in payments at the end of each day.
- Performs daily confirmations calls.
- Registers arriving patients, includes insurance verifications, patient demographic updates, and video visits.
- Uses Epic, patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
- Manages high call volumes. Follows Standard Work to ensure efficient patient experience.
- Corresponds with clinical operations and/or providers as necessary. Transfers calls as appropriate to clinical team members, including complaints and escalations.
- Schedules patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.).
- Schedules follow-up appointments and associated testing, documents these appointments and ensures the necessary referral authorization is obtained.
- Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Qualifications
- High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred.
- 1 Year customer service experience in a fast-paced medical office.
- Epic experience preferred.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
Location Detail: 704 Hebron Ave Glastonbury (10232)
Work where every moment matters.
Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. We consist of a team of professionals ranging from Medical Assistants to Physician Assistants and everything in between. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.
Job Description
Serves patients by greeting them, answering routine questions, registering patients, and maintaining records and accounts. Responsible for creating a positive patient experience by facilitating communication between patients and healthcare providers and ensuring efficient office operations. Responsible for scheduling appointments which will provide timely, accurate, friendly, and clinically appropriate patient access. The Patient Service Coordinator responds to incoming correspondence from patients, caregivers, healthcare providers, and beyond, in accordance with patient privacy and safety standards.
- Delivers exceptional customer service with the HHC brand experience.
- Welcomes patients in person or on the telephone and takes detailed messages as needed.
- Reconciles co-pays and walk-in payments at the end of each day.
- Performs daily confirmations calls.
- Registers arriving patients, includes insurance verifications, patient demographic updates, and video visits.
- Uses Epic, patient portal and appointment reminder systems, mobile applications, and other forms of technology to manage scheduling, interact with patients and providers, and update files and patients’ records.
- Manages high call volumes. Follows Standard Work to ensure efficient patient experience.
- Corresponds with clinical operations and/or providers as necessary. Transfers calls as appropriate to clinical team members, including complaints and escalations.
- Schedules patient appointments, and informs patients of essential preparation requirements prior to visit (referrals, x-rays, medical reports, etc.).
- Schedules follow-up appointments and associated testing, documents these appointments and ensures the necessary referral authorization is obtained.
- Collects co-payments and office charges as needed and explains office payment billing policies to patients.
Qualifications
- High school diploma/GED equivalent, OR a minimum of 2 years customer service experience preferred.
- 1 Year customer service experience in a fast-paced medical office.
- Epic experience preferred.
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees - we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
See All 2,826+ Patient Service Coordinator Jobs
Jump back to the full list of openings and apply to any patient service coordinator role that fits.
Find JobsPatient Service Coordinator Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Rehab Employee Services173
- Optum84
- DaVita77
- CommonSpirit Health43
- Fresenius Medical Care39
Top Industries Hiring
- Healthcare & Medical Services2,079
- Education282
- Consulting & Professional Services109
- Insurance94
- Technology & Software62
What Employers Look For
The qualifications that appear most often in patient service coordinator jobs.
- High school diploma or equivalent with one or more years of healthcare administrative experience
- Proficiency with at least one electronic health record system such as Epic or Cerner
- Knowledge of insurance verification, prior authorization, and co-pay collection processes
- Strong written and verbal communication skills for patient-facing and interdepartmental interaction
- Ability to manage high-volume scheduling across multiple providers or departments simultaneously
- Medical terminology knowledge and familiarity with HIPAA privacy and confidentiality requirements
Tips for Your Patient Service Coordinator Job Search
Tailor your resume to each setting
Hospitals, specialty clinics, and urgent care centers each prioritize different skills. Emphasize scheduling volume and EHR proficiency for hospital roles, and patient communication and insurance verification for smaller practices. One resume does not serve all three.
Highlight your EHR system experience
List every electronic health record system you have used by name, whether Epic, Cerner, Athenahealth, or another platform. Hiring managers filter for system familiarity before reading further, and a vague mention of EHR experience will not stand out.
Apply early to roles that fit
Migrate Mate lists patient service coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Address insurance and billing knowledge directly
Even if billing is not the primary duty, call out your experience with insurance verification, prior authorizations, or co-pay collection. Employers assume scheduling experience but treat billing familiarity as a differentiator worth naming explicitly in your application.
Prepare scenario answers for patient conflict situations
Interviewers for this role almost always ask how you handled a frustrated or confused patient. Prepare two or three concrete examples that show de-escalation, clear communication, and a positive resolution, drawn from real experience rather than a hypothetical script.
Negotiate your full compensation package
When discussing an offer, ask about shift differentials for evenings or weekends, continuing education reimbursement, and credentialing support. These benefits vary widely across healthcare employers and are often negotiable even when the base figure is fixed.
Patient Service Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most patient service coordinators?
The companies hiring the most patient service coordinators right now include Rehab Employee Services, Optum, and DaVita, with the largest share of openings in New York, Texas, and Pennsylvania, based on current listings on Migrate Mate as of June 2026. Health systems and multi-site specialty practices tend to post the highest volume of openings consistently.
How many patient service coordinator jobs are remote?
About 7% of patient service coordinator openings are fully remote or hybrid as of June 2026, though most positions require some or full on-site presence due to patient-facing duties. Sub-areas most likely to offer remote options include scheduling coordination for telehealth platforms, insurance authorization, and referral management roles within larger health systems.
How do you become a patient service coordinator?
Start by earning a high school diploma or GED, then gain administrative experience in any customer-facing healthcare or clinical office setting. Learn to use at least one EHR system, study basic medical terminology, and familiarize yourself with insurance verification workflows. A medical administrative assistant certificate from a community college can accelerate your candidacy and signal commitment to the field.
Can you get a patient service coordinator job with little or no experience?
Yes, many entry-level patient service coordinator roles accept candidates with strong customer service backgrounds, even outside healthcare. Employers in high-volume outpatient settings and urgent care centers often train on-site for EHR systems and clinical workflows. Volunteering or interning at a clinic, completing a short medical administrative certificate, or highlighting transferable phone and data-entry skills can close the experience gap effectively.
What does the patient service coordinator interview process look like?
The process typically begins with a phone screen from HR or a recruiter, followed by one or two in-person or video interviews with the practice manager or department supervisor. Expect scenario-based questions about handling upset patients, managing scheduling conflicts, and protecting patient confidentiality. Some employers conduct a short skills assessment covering data entry speed or basic medical terminology before extending an offer.
Where can I find and apply to patient service coordinator jobs?
You can find and apply to patient service coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience and preferred setting, then apply directly to each one that fits.
See All 2,826+ Patient Service Coordinator Jobs
Jump back to the full list of openings and apply to any patient service coordinator role that fits.
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