Patient Services Manager Jobs
Patient Services Manager jobs are open across hospitals, outpatient clinics, long-term care, and health systems, at every level from coordinator to senior and director, with specializations in patient access, care coordination, and patient experience. Find a role that fits from the openings below and apply directly.
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We are so glad you are interested in joining Sutter Health!
Organization:
PAMF-Palo Alto Medical Foundation SCDPosition Overview:
Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.Job Description:
EDUCATION
- HS Diploma or equivalent education/experience.
PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN
- 1 year as typically acquired in a similar environment.
SKILLS AND KNOWLEDGE
- Basic knowledge of insurance policies and procedures, as well as patient billing.
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
- Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
- Ensure the privacy of each patient’s Protected Health Information (PHI).
- Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
Job Shift:
Schedule:
Full TimeShift Hours:
8Days of the Week:
Friday, Monday, Thursday, Tuesday, WednesdayWeekend Requirements:
NoneBenefits:
YesUnions:
NoPosition Status:
Non-ExemptWeekly Hours:
40Employee Status:
RegularSutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $32.16 to $45.02 / hourThe compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
Patient Services Manager Jobs by Experience Level
Top Cities Hiring Patient Services Managers
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Find Patient Services Manager JobsPatient Services Manager Job Market
Who's Hiring
- PathGroup51

- UPMC47

- Banner Health47

- Morrison Healthcare31

- Sutter Health29

Top Industries Hiring
- Healthcare & Medical Services71
- Education8
- Science & Research3
- Retail1
- Insurance1
What Employers Look For
The qualifications that appear most often in patient services manager jobs.
- Bachelor's degree in healthcare administration, business, or a related field
- Two or more years of supervisory experience in a healthcare or clinical setting
- Proficiency with electronic health record systems such as Epic or Cerner
- Demonstrated knowledge of patient access, registration, and scheduling workflows
- Strong communication and conflict resolution skills for handling patient concerns
- Familiarity with HIPAA compliance, billing processes, and quality improvement initiatives
Tips for Your Patient Services Manager Job Search
Quantify patient satisfaction outcomes on your resume
Hiring managers in this role look for concrete proof you moved the needle. Pull scores from HCAHPS surveys, patient complaint resolution rates, or wait time reductions you owned. Numbers tied to real initiatives outperform vague responsibility lists every time.
Apply early to roles that fit
Migrate Mate lists patient services manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Tailor applications to the care setting
A patient services manager role in an ambulatory surgery center differs significantly from one in an inpatient psychiatric unit. Read each posting for setting-specific language like 'high-volume ED,' 'outpatient access,' or 'value-based care,' and mirror that phrasing in your cover letter.
Highlight cross-functional collaboration experience
Patient services managers routinely coordinate between clinical staff, billing, scheduling, and administration. Call out specific teams you've partnered with and what those partnerships produced, whether that's reduced denials, faster discharge planning, or improved referral workflows.
Prepare scenario answers about difficult patient interactions
Interview panels almost always ask how you've handled escalated complaints or emotionally charged situations. Prepare two or three specific examples using the STAR format, focusing on your de-escalation approach and the policy or process change that followed.
Negotiate using operational impact, not title alone
When discussing offers, anchor your case in the scope of responsibility: team size, patient volume, budget oversight, or accreditation duties you'd carry. Concrete operational context strengthens your position far more than years of experience cited in isolation.
Patient Services Manager Jobs: Frequently Asked Questions
Which companies are hiring the most patient services managers?
The companies hiring the most patient services managers right now include PathGroup, UPMC, and Banner Health, with the largest share of openings in Texas, California, and Pennsylvania, based on current listings on Migrate Mate as of September 2026. Health systems and large multisite outpatient groups tend to post the highest volume of openings.
How many patient services manager jobs are remote?
About 24% of patient services manager openings are fully remote or hybrid as of September 2026, with most in-person roles tied to clinical sites that require direct staff supervision. Sub-areas such as patient access management, telehealth coordination, and patient relations administration are most likely to offer remote or hybrid arrangements.
How do you become a patient services manager?
Most patient services managers start in frontline healthcare roles such as patient registration, scheduling, or medical reception to build operational familiarity. From there, moving into a team lead or supervisor position is the most common path. A bachelor's degree in healthcare administration or a related field strengthens your candidacy, and earning a certification such as the Certified Healthcare Access Manager credential signals readiness for management-level responsibility.
Can you get hired as a patient services manager with little experience?
Some employers will consider candidates with limited direct management experience if they have a strong background in patient-facing healthcare roles and can demonstrate leadership in practice, such as training new staff, handling escalations, or leading process improvement projects. Smaller outpatient practices and federally qualified health centers often offer more flexibility on experience requirements than large academic medical centers.
What does the patient services manager interview process look like?
The process typically starts with a phone screen from HR focused on your background and role fit. A panel interview with clinical operations leaders, HR, and sometimes frontline staff follows, covering behavioral questions about conflict resolution, team management, and patient satisfaction. Some employers add a written scenario or case exercise before extending an offer, particularly for roles overseeing large teams or multiple departments.
Where can I find and apply to patient services manager jobs?
You can find and apply to patient services manager jobs on Migrate Mate, which lists current openings from across the United States. Find the roles that fit your experience and the care setting you want to work in, then apply directly to each listing.
See All 1,387+ Patient Services Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find Patient Services Manager Jobs