Entry Level Patient Services Manager Jobs
New grad patient services manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on clinical coordination work can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Education, and Science & Research, with employers like Banner Health, Yale New Haven Health, and UPMC hiring at this level now.
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Primary City/State:
Phoenix, Arizona
Department Name:
Work Shift:
Day
Job Category:
Clinical Care
Great options and great opportunities. At Banner we are a tapestry of cultures, and experiences. A workforce that is honored to serve, and support the community. If you’re looking to leverage your abilities – you belong at Banner Health.
At Banner MD Anderson, patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it’s truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care.
As an Oncology Patient Services Navigator, you will play a vital role in guiding patients and their families through the complex healthcare journey with compassion and clarity. You’ll be responsible for coordinating the administrative aspects of care, including conducting patient needs assessments, verifying insurance, managing documentation, and scheduling appointments. Working closely with the clinical care team, you’ll help ensure timely diagnoses and treatments that lead to better outcomes and a more seamless experience. Your support will also extend to identifying potential barriers to care and connecting patients with the resources they need to maintain their health and well-being throughout their treatment journey.
Schedule:
Monday - Friday between 8am-4:30pm
Position Summary
This position is responsible for providing personalized coordination, clarification, and communication of administrative aspects of care including patient needs assessments, insurance verification, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a timely diagnosis and treatment to optimize patient outcomes and ensure a seamless experience for the patient and their family. This position assists with providing resources to help the patient maintain optimal care by identifying barriers and assisting with additional resource support.
CORE FUNCTIONS
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Collaborates with clinical team in providing adequate resources to patients with identified barriers to reduce or remove barriers.
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Gathers and completes necessary data/documentation requirements and escalates for problem resolution.
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Utilizes Banner’s phone system to communicate to patients or external providers professionally and effectively. Maintains the highest standard of quality calls following HIPAA policies for patient privacy.
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Reviews medical records and/or test results to determine appropriate next steps in coordination of care or scheduling.
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Coordinates with physicians and providers to optimize patient outcomes and collaborates with the patient and referring physician to solicit information needed to determine appropriate physician alignment for consultation.
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Manages multiple appointments, utilizing the scheduling systems to ensure thorough communication across the multiple disciplines.
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Works independently to determine how to best accomplish functions within established procedures and makes decisions related to patient care coordination.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge. Medical terminology, Medical Assistant Training, Patient Care Technician or Certified Nursing Assistant Training.
Two years of health care experience required.
Requires excellent time management and problem-solving skills, ability to meet constantly shifting deadlines and timelines and excellent customer service and recovery skills.
PREFERRED QUALIFICATIONS
Bachelor’s degree in related field preferred.
Working towards obtaining a Patient Navigation Certification.
Additional related education and/or experience preferred.
EEO Statement:
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Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services61
- Education6
- Science & Research3
- Insurance2
- Government & Public Sector2
Entry Level Patient Services Manager Jobs: Frequently Asked Questions
How do I get an entry level patient services manager job?
Entry level patient services manager roles typically look for candidates with coursework or internship experience in healthcare administration, customer service, or medical office coordination. Highlighting experience scheduling appointments, managing patient communications, or working within electronic health record systems gives you a concrete edge. A degree in health administration, business, or a related field strengthens your application, but demonstrated organizational and interpersonal skills carry significant weight at this stage.
Which companies hire entry level patient services managers?
Companies hiring entry level patient services managers right now include Banner Health, Yale New Haven Health, and UPMC, based on current listings on Migrate Mate as of September 2026. Hiring at this level tends to come from hospital systems, outpatient clinics, specialty practices, and healthcare networks actively building out their patient-facing administrative teams.
Are there remote entry level patient services manager jobs?
Yes, though most openings in this role are on-site given the patient-facing nature of the work. About 7% of entry level patient services manager openings are remote or hybrid as of September 2026, and those positions typically focus on phone-based patient coordination, scheduling, or administrative support functions that can be performed off-site.
Are these new grad patient services manager jobs?
Yes, many of these listings are new grad and junior roles that explicitly welcome candidates with little or no prior experience. A new grad posting in this field typically accepts zero to two years of experience, counts internships or practicum placements toward eligibility, and may value a healthcare administration portfolio or capstone project. Recent graduates from health services, business, or related programs are well positioned to apply.
Which industries hire the most entry level patient services managers?
Entry Level patient services manager roles concentrate in Healthcare & Medical Services, Education, and Science & Research, based on current listings on Migrate Mate as of September 2026. These sectors drive hiring at this level because they operate high volumes of patient interactions and need organized, service-oriented administrators to coordinate care access, manage scheduling, and maintain a positive patient experience from first contact onward.