Entry Level Patient Services Manager Jobs
New grad patient services manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or hands-on clinical coordination work can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Education, and Science & Research, with employers like Sutter Health, Banner Health, and Morrison Healthcare hiring at this level now.
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Primary City/State:
Goodyear, ArizonaDepartment Name:
Goodyear Orthopedic SurgeryWork Shift:
DayJob Category:
Revenue CycleStep into a rewarding Patient Financial Services role at Banner Medical Group Family Medicine and Pediatrics. As the financial navigator for our patients, you'll manage the complete registration, check-in, and check-out process while providing clear guidance on insurance coverage, referrals, and authorizations. You'll serve as a trusted advisor, helping patients understand their financial responsibility and maximizing reimbursement efforts through expert insurance verification and collections. This role combines essential administrative skills—including appointment scheduling, point-of-service posting, and compliance management—with meaningful patient interaction that directly impacts their healthcare journey. If you're detail-oriented and want to use your financial services expertise to support patients pursuing better health, this position offers the perfect blend of purpose and professional growth.
Hours: Monday- Friday 8am-5pm
Location: 1800 N Civic Square Goodyear, AZ 85395 some covering at Peoria Podiatry
At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.
POSITION SUMMARY
This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management. Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service. Perform financial counseling when appropriate.
CORE FUNCTIONS
1. Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services. Verifies patient’s demographics and accurately inputs this information into A/D/T system, including documenting the account thoroughly in order to maximize reimbursement and minimize denials/penalties from the payor(s). Obtains federally/state required information and all consents and documentation required by the patient’s insurance plan(s). Must be able to consistently meet monthly individual accuracy goal as determine by management.
2. Verifies and understands insurance benefits, Collects patient responsibility based on estimates at the time of service or during the pre-registration process. As assigned collection attempts may be made at the bedside. Must be able to consistently meet monthly individual collection target as determined by management.
3. May provide financial counseling to patients and their families. Explains company financial policies and provides information as to available resources. Assists patients with applying for Medicaid. Assists patients with completing all financial assistance programs (i.e.: basic financial assistance, enhanced financial assistance, prompt pay discount, loan program).
4. Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence.
5. Communicates with physicians, clinical and hospital staff, nursing and Health Information Management Services to resolve outstanding issues and/or patient concerns. Work to meet the patient’s needs in financial services.
6. Consistently meets monthly individual productivity goal as determined by management. Completes daily assignments/work lists, keeps electronic productivity log up to date and inputs information accurately. Identifies opportunities to improve process and practices good teamwork.
7. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, may precept new hire employees, recapping daily deposits, posting daily deposits or conducting other work assignments of the Patient Financial Services team.
8. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
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Entry Level Patient Services Manager Jobs: Frequently Asked Questions
How do I get an entry level patient services manager job?
Entry level patient services manager roles typically look for candidates with coursework or internship experience in healthcare administration, customer service, or medical office coordination. Highlighting experience scheduling appointments, managing patient communications, or working within electronic health record systems gives you a concrete edge. A degree in health administration, business, or a related field strengthens your application, but demonstrated organizational and interpersonal skills carry significant weight at this stage.
Which companies hire entry level patient services managers?
Companies hiring entry level patient services managers right now include Sutter Health, Banner Health, and Morrison Healthcare, based on current listings on Migrate Mate as of August 2026. Hiring at this level tends to come from hospital systems, outpatient clinics, specialty practices, and healthcare networks actively building out their patient-facing administrative teams.
Are there remote entry level patient services manager jobs?
Yes, though most openings in this role are on-site given the patient-facing nature of the work. About 2% of entry level patient services manager openings are remote or hybrid as of August 2026, and those positions typically focus on phone-based patient coordination, scheduling, or administrative support functions that can be performed off-site.
Are these new grad patient services manager jobs?
Yes, many of these listings are new grad and junior roles that explicitly welcome candidates with little or no prior experience. A new grad posting in this field typically accepts zero to two years of experience, counts internships or practicum placements toward eligibility, and may value a healthcare administration portfolio or capstone project. Recent graduates from health services, business, or related programs are well positioned to apply.
Which industries hire the most entry level patient services managers?
Entry Level patient services manager roles concentrate in Healthcare & Medical Services, Education, and Science & Research, based on current listings on Migrate Mate as of August 2026. These sectors drive hiring at this level because they operate high volumes of patient interactions and need organized, service-oriented administrators to coordinate care access, manage scheduling, and maintain a positive patient experience from first contact onward.